The Leadership in Insurance Podcast - Insurtech & Innovation

Alex Bond
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Feb 28, 2022 • 51min

Classification, Covid & Customer Experience : An Interview with Alan Ringvald, CEO, Relativity6

 Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Alan Ringvald, CEO, Relativity6. We had a great conversation this week where we discussed a wide range of topics such as:  Solving the industry classification problem  How can you predict the value of a company when you don’t know what industry they are in?  Taking a new approach to building tech   Finding alternatives to buying 3rd party databases  How has this unique stance impacted the success of Relativity6?  How have you found working in this space with a non-insurance background?  The impact of covid on Relativity6's journey  How do you distinguish pivot from panic?  Trusting what feels right  How do you think pivot stories impact the ability to raise capital? & Is it seen as a fail? Thank you Alan for your time, it was great to speak to you! This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space. Our host in FinPro Director, Alex Bond  Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.
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Feb 23, 2022 • 39min

'Downtime, Data and Cloud Coverage' : An Interview With Neta Rozy, CTO, Parametrix

Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Neta Rozy, CTO, Parametrix.Parametrix is the insurtech start-up that offers financial protection against Cloud downtime, their hassle-free fast-paying policies protect you from financial losses when those services go down, enabling you to quickly get back to business.We had a great conversation this week where we discussed a wide range of topics such as: Creating downtime insurance Cloud space is the 2nd or 3rd largest expense for a business - why isn’t this covered? The team dynamic being both friends and co-founders How do you go about creating a new product? The challenges of making those first hires at the early stages How do you generate interest and capacity? What are you looking at that’s new data wise? Was there ever a consideration of producing a pure technology product? The value in understanding the customer needs What’s been the consumer feedback? Shortening the claims process to improve the customer experienceThank you Neta for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex Bond Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.
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Feb 21, 2022 • 44min

Real Time Data, Raising Capital and Remote Culture : An Interview with James Cowen, CCO, Humn.AI

Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by James Cowen, Chief Commercial Officer at Humn.AI. Humn.AI are a commercial motor insurance solution based on data science, they use their unique data platform to understand the risk of a vehicle at any moment in time by looking at drivers, vehicles and the environment around vehicles in real time.We had a great conversation this week where we discussed a wide range of topics such as: Why offer an insurance product as opposed to a pure SaaS play? Expansion in the UK and entering into the European market Remote working culture and how that works for Humn's team Using real time data to improve safety for commercial motor fleets The differences between the UK & the US VC market and differing cultures around funding Humn’s organic and inorganic growth plans Do you think there is an advantage to being tech-first as opposed to insurance first? How did you gain the insurance knowledge coming from a tech background? Data transparency gives a major USP for the consumer, why was it not like this before?Thank you James for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex Bond Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.
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Feb 16, 2022 • 39min

'Entrepreneurship, Consumer Engagement and Digitisation' : An Interview With Kata Ludvig, CEO, Baoba Insurance

Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Kata Ludvig, CEO and Co-Founder of Baoba Insurance, the insurtech start up who are combining location intelligence with technology to create a data driven market place for geo-trigged and data driven products to provide on-demand, realtime automated coverage.We had a great conversation this week where we discussed a wide range of topics such as: Kata’s serial entrepreneur background Centralisation of information and the utilisation of data Why does the digitisation of insurance lag behind that of neo-banking? Increasing the level of engagement for the consumer What stands out to you in insurance adverts? Marketing for insurance doesn’t reach the customer on a person level - why? What are the practical steps for creating a people first culture? Drawing on the diverse background’s of Baoba’s team to really tackle the pain points in the industry Acknowledging that one size doesn’t fit all when it comes to creating niche products The insurance industry has so much knowledge, but why isn’t it being shared?Thank you Kata for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex Bond Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.
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Feb 9, 2022 • 48min

‘What Does Insurance Look Like In 2030?’ : An Interview With Rob Galbraith, Insurance Futurist

 Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Rob Galbraith, an 'Insurance Futurist', a keynote speaker and thought leader on the evolution of insurance and the author of 'The End of Insurance As We Know It' which he released in 2019.We had a great conversation this week where we discussed a wide range of topics such as: Rob’s 20 year long Insurance background and working at USAA The drive for innovation at USAA Launching ‘The End of Insurance As We Know It’ in 2019 What does insurance look like in 2030? Technology has actually been around in insurance for a long time We are actually still in the early days of insurtech S.C.A.L.E.D Technologies The ability to offer insurance to people who have never had insurance before Competing on both algorithms and experiences To what extent has insurance evolved to cater our more nuanced needs? The seven fatal flaws of insurance Insurance as a social good Are the current neo-insurers really fundamentally different to their incumbent counterpart? Can you get enough touch points with the customer to maintain loyalty? Are we seeing true innovation in insurtech or just a natural evolution?Thank you Rob for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex Bond Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.
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Feb 7, 2022 • 46min

Pivots, Partnerships & People : An Interview With Daniel Fogarty, CEO, Evari

Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Daniel Fogarty, CEO of Evari. Evari is an Australia-based SaaS platform who empower insurers to launch and manage insurance products that are easy to buy, easy to manage and flexible to changing needs.We had a great conversation this week where we discussed a wide range of topics such as: Approaching insurtech from the small business angle Utilising cloud accounting to make insurance more flexible Rethinking the entire policy administration system What does it take to build a successful entrepreneurial team? Serendipitous meetings and being open minded to opportunities Remote working across continents Encouraging the industry to embrace the customer Pivoting towards being a SaaS business The challenge of adopting broad skills as a founder in an insurtech Encouraging more touch points and clarity for the customer What do you look for in a typical partnership? Does insurance only serve the broker? Daniel’s role on the board of Insurtech Australia The growing tech environment in Australia Thank you Daniel for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex Bond Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.
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Feb 2, 2022 • 45min

'Technology, Remote working, the 3rd Wave of Insurtech' : An Interview with David Fontain, CEO and Founder of Foresight

Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by David Fontain, CEO and Founder of Foresight, the insurtech start up on a mission to improve safety and lower rates by providing smarter workers compensation insurance. We had a great conversation this week where we discussed a wide range of topics such as: Creating a better incentive for businesses to improve their workplace safety What specific USP does Foresight’s technology give to the workers comp market? Why is the middle market underserved? Why opt for the traditional broker distribution channel? The greater the complexity of risk the more value the brokers can add Why did the first-wave insurtechs move away from that avenue? Delivering value to policy holders Enabling long term business sustainability Without insurance there is no business How having a background in brokerage allows insight into the main pain points that the consumer faces Launching just before the pandemic and how this impacted the fully remote working model Hybrid working model and satellite offices What’s your take on the investment market right now? Diversification of what insurtech looks like How do you make a remote culture work for you? Bringing people onboard from incumbent carriers and encouraging the tech ethos What is the next leap forward for insurtech?Thank you David for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex Bond Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.
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Jan 31, 2022 • 47min

'Small Businesses, Embedded Insurance and Returning to The LiiP' : An Interview with Paul Prendergast, CEO, Kayna

 Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by a special guest and our first returning podcast guest Paul Prendergast, CEO of Kayna. Paul first joined us on the podcast in January 2021 where we discussed his previous business Blink Parametrics, one year on and it's great to have him back to introduce his latest venture Kayna, the embedded platform that leverages unique data to provide more accurate and dynamic insurance for small businesses.We had a great conversation this week where we discussed a wide range of topics such as: Tackling the issues around small businesses insurance Thinking how can we do better? Taking an innovative approach to embedded insurance Innovation through distribution, product and claims Great customer experience starts with underwriting Small businesses aren’t simple and their insurance needs to reflect that 40% of small businesses in the US don’t have insurance Why has it taken so long for these issues to be addressed? Is there a systemic risk attached to vertical stacks? Removing costs from the delivery of insurance Working with Founders Factory Whats interesting in insurtech right now?Thank you Paul for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex Bond Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.
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Jan 26, 2022 • 43min

'Decision Science & Problem First Thinking' : An Interview with Geoff Keast, CEO, Montoux

 Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Geoff Keast, CEO of Montoux. Montoux is the Actuarial Automation and Decision Science platform for life and health insurers who enable carriers to improve profitability, grow sales and better understand and serve customers. They do this is by combining actuarial and data science expertise with automation and machine learning techniques - all in one game-changing platform.We had a great conversation this week where we discussed a wide range of topics such as: The lack of technology adoption in the life and health domain The lag in digitisation of actuarial science Where does data science sit within an insurance carrier? Decision science - data science and actuarial teams working together Problem first thinking Can you be too successful to innovate? The lack of opportunity to create better decisions How do you penetrate a market that has a long term mindset? Pricing optimisationThank you Geoff for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex Bond Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.
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Jan 24, 2022 • 40min

'Lifestyle, Innovation and Embedded Solutions' : An Interview with Matthias Naumann, CEO, Companjon

 Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Matthias Naumann, CEO of Companjon, the Dublin-based tech venture specialising in bespoke embedded insurance solutions. We had a great conversation this week where we discussed a wide range of topics such as:  What is unique about Companjon’s approach to embedded insurance?  Going full stack? Is being a full stack insurance provider essential for trust?  Redesigning the whole insurance process, end-to-end.  Offering flexible coverage to suit customer’s changing lifestyles  How do you deal with customer perceptions of insurance?  Why is this embedded and hyper personalised insurance model so successful in Asia?  How do you go about penetrating the European market?  The challenges of operating within a mature market  Partnerships and innovation Is imagination (or lack of) the limitation of innovation?  How embedded insurance improves customer experience  The timeline for producing an embedded product  The impact of the pandemic for Companjon  Was the pandemic needed for large scale adopting of digital solutions?  What has 2022 got in store for Companjon? Thank you Matthias for your time, it was great to speak to you! This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space. Our host in FinPro Director, Alex Bond  Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.

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