

The Leadership in Insurance Podcast - Insurtech & Innovation
Alex Bond
The insurance industry gets better through sharing innovation. On the Leadership in Insurance Podcast we speak to insurance thought leaders that are changing the game. The LIIP is a podcast helping Insurance professionals, Investors and supporters learn what it takes to achieve and succeed in the global insurance industry. We specifically look at what it takes to build a modern insurance business and how great teams are built, we share their stories to educate and inspire change to help build the future of insurance. Hosted on Acast. See acast.com/privacy for more information.
Episodes
Mentioned books

Jan 19, 2022 • 1h 3min
The Career Opportunities in Insurtech : A FLITe Series Webinar
Hello and welcome the latest episode of the Leadership In Insurance Podcast, we are sharing a special episode this week, the live recording of our first FLITe series panel event.The FLITe series is FinPro's new events series that brings together aspiring future female leaders in InsurTech through round tables, panel events, and discussions. Our aim is to help close the InsurTech gender gap and inspire the future leaders of the InsurTech world. We believe that a balanced and representative workforce drives innovation. We want to encourage organisations to retain women and strive to promote gender equality.We hosted our first webinar last week, a discussion on 'The Career Opportunities in InsurTech' and were joined by an amazing panel of inspiring speakers: Caroline Langridge, Head of ACT Underwriting Management, AON Ines Cheaib, COO, Gaia Caroline Garrow, CIO, Flock Along with Alex Bond, MD, FinPro and The Leadership In Insurance Podcast hostOur debut event was a great success, thank you to everyone who joined us online for the live event and for those who were unable to make it, we hope you enjoyed listening back. We covered a wide variety of topics such as: Why should people be interested in insurtech as sector What are the biggest misconceptions about working in insurtech? How do you demonstrate broad skill sets? What is it like working in insurance with a non-insurance background? Where have you historically found it hardest to recruit people? How do you identify who and what you're looking for when hiring for a start up? How important are networks and relationships to success in these environments? Is insurtech a useful term? We often discuss the need to be adaptable but is that narrative inaccessible? Does that impact women more ?Please join us at our next FLITe series discussion 'People, Innovation and Culture' on March 17th 2022 at The Folly, London where we will be hearing from more inspiring female leaders about their journeys through overcoming imposter syndrome, discussing cognitive diversity and looking at the ways we utilise our networks. We are already looking forward to the next event - reserve your place here to join us (face-to-face this time!) This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex Bond Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.

Jan 17, 2022 • 44min
'Where Cyber Security Meets Insurance' : An Interview with Chris Finan, COO, ActZero.AI
Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Chris Finan, COO of cyber security start up ActZero.AI. The California based start up ActZero uses Artificial Intelligence and Machine Learning to increase the likelihood of identifying and preventing attacks while reducing the duration and impact of incidents should they occur, as well as helping to remediate vulnerabilities and mitigate risks so their customers can focus on their core competencies and driving business growth. We had a great conversation this week where we discussed a wide range of topics such as: Are smaller companies aware of the risks that they are exposed to? Targeting the smaller to midsize companies - is this the key differentiator? How contextualising risk is key The challenge of education at scale Where do cyber security and insurance meet? Defining the outcomes of risk mitigation What roles do partnerships play for ActZero? How important is transparency? The challenge of protecting against an ever-evolving threat How do you engage with your end consumer in a meaningful manner? How covid and remote working shifts a small business’ cyber protection needs What is and isn’t a cyber threat nowadays? Will the insurance industry be able to keep up to speed to continue to protect against cyber threats? How has the pandemic impacts ActZero? Empowering teams Encouraging a creative approach to problem solving What’s next for ActZero in 2022?Thank you Chris for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex Bond Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.

Jan 12, 2022 • 48min
'Motor Insurance For Women By Women' : An Interview Sam White, CEO of Stella Insurance
Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Sam White, CEO of Stella Insurance, the car insurance provider for women by women. We had a great conversation this week where we discussed a wide range of topics such as: Setting up her own company 24 Male dominance in insurance What would an insurance product look like from a female perspective? The importance of meaningful action The Australian regulatory landscape Using gender as a pricing metric Is insurance fundamentally discriminatory? Which aspects change when marketing your product specifically towards women? The Stella Expert Series The key to success lies in engagement The challenges when raising money and in particular as a young female founder Prevention questions vs promotion questions and how women are treated differently to their male counterparts when raising capital Feeling overly challenged and overly questioned due to unconscious bias Creating psychologically healthy work environment are crucial to produce the best outcome Utilising social media and having an online presence to make as many connections and opportunities as possibleThank you Sam for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex Bond Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.

Jan 10, 2022 • 46min
Connectivity, Customer Experience & Open Data : An Interview with Lotta Rauséus, COO & Co-Founder, Insurely
Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by , Lotta Rauséus, COO & Co-Founder of Insurely, who are using their open insurance ecosystem to help insurance companies and banks give proper peace-of-mind to their customers.We had a great conversation this week where we discussed a wide range of topics such as: Injecting transparency into the insurance industry Open banking - what does that actually mean? The empowerment of open data and transparency Why has insurance lagged behind banking in digitisation? Was there an incentive to make insurance transparent? The reaction on the regulatory side The lack of touch points insurance companies have with the consumer How do we build loyalty with a lack of touch points? The difficultly of engaging with your insurer as a consumer Are brokers the true customer of the insurance market? Taking back the control of the customer experience, its about more than just price How our experiences as a consumer drive our decisions in business How important is transparency to the insurance industry? How transparency is key to making informed decisions The positive correlation of transparency and innovation How restrictions drive creativityThank you Lotta for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex Bond Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.

Jan 5, 2022 • 47min
'Technology, Vision, People & Regulation' An Interview with Adrien Lebegue, Managing Director, Europe, ZA Tech
Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Adrien Lebegue, Managing Director, Europe, ZA Tech.ZA Tech is the technology venture founded by ZhongAn Online, a global leader in online insurance, and backed by Softbank’s Vision Fund. ZA Tech is redefining the insurance landscape by enabling digital ecosystems to easily embed relevant protection within their customer journeys.We had a great conversation this week where we discussed a wide variety of topics such as: Start ups to Scale ups Incubated by ZhongAn and SoftBank How does this background impact ZA Tech’s day to day? The value of being consumer first ZA Tech’s differentiated value How being digitally-native has no limits How being a pioneer in the market brings new regulation challenges Optimisation comes down to nailing technology, vision, people and regulation How do you find people who are suited to this high speed environment? Trust the people and the vision Asking people what frustrates them about the industry Taking the leap from traditional insurance to hyper growth insurtech The impact covid had on embedded solutions How the pandemic accelerated consumer adoption The influx of investment thanks to covid The cultural shift towards a remote structure What makes a good partner?Thank you Adrien for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex Bond Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.

Dec 29, 2021 • 54min
'Cultural Add vs Cultural Fit?' An Interview with Ana Zamora, Co-Founder and CEO, Vitaance
Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Ana Zamora CEO of Vitaance, the Madrid-based life insurance start up who are applying artificial intelligence and data science to help their members live a better life.We had a great conversation this week where we discussed a wide variety of topics such as: Encouraging wellness habits and helping people improve their life style Translating lifestyle changes into rewards Turning death insurance into life insurance Was a cultural shift necessary for customers to be comfortable sharing data with their insurers? How AI can improve life style Making an intangible product more tangible by generating engagement Providing more than just peace of mind Customers are historically indirect in life insurance and how Vitaance are changing Does insurance just serve the broker? What does fairness and transparency mean from a practical perspective? Removing the complexity for the members benefit What does building customer-first products look like from a technology perspective? Data science as an evolution of actuarial science What is the true nature and purpose of insurance? Has insurance culturally lost sight of the customer? Does regulation cause or hinder innovation? Vitaance’s promise of having a diverse and inclusive team Cultural add as opposed to cultural fit The different metrics for measuring companies for funding in Spain as opposed to elsewhere What does 2022 have in store for Vitaance?Thank you Ana for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex Bond Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.

Dec 20, 2021 • 40min
Social Impact and Supporting Independent Workers : An Interview with Anthony Beilin and Benjamin Hay, CEO & COO of Collective Benefits
Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Anthony Beilin and Benjamin Hay, CEO & COO of Collective Benefits, the Insurtech start up who are on a mission to make independent work work for everyone. We had a great conversation this week where we discussed a wide variety of topics such as: Building a solution that allows platforms to deliver dynamic, usage based, realtime protections and benefits for their workers Being driven by the need for flexibility in independent work Is this a business born out of a regulatory environment and have restrictions created this opportunity? The protection gap for independent workers Evolving the route to the customer Is the gig economy good for society? The flexibility of gig working Do people find their work meaningful in the gig economy? The importance of accuracy of information when discussing the gig economy Collective Benefit’s Head of Social Impact Social impact being at the heart of Collective Benefit’s mission The lack of a metric to track worker’s wellbeing What impacts worker well being? The importance of partnerships The B Corp movement Creating a benchmark for what we think social impact means within this framework B Corps - it’s not just about the certificate its about fundamental change Giving people tools and removing challenges of access to basic finical and well being products How new demographics require new models Launching in lockdown! How the pandemic helped people understand who Collective Benefits are and what they are trying to achieve Improving member experience and keeping members at the heart of our thinking Collective Benefits pop ups! What does the New Year have in store for Collective Benefits?Thank you Anthony and Benjamin for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex Bond Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.

Dec 13, 2021 • 47min
'Augmented AI vs Assisted AI?' An Interview with John Fohr, CEO & Co-Founder, TrustLayer
Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by John Fohr, CEO of TrustLayer.We had a great conversation this week where we discussed a wide variety of topics such as: The surprising lack of digitisation Automating mundane processes to focus on the complex issues Augmented AI vs Assisted AI Providing value for each stakeholder Who are the clients? Focusing on the end user White labelling the product? The balance between insurance and tech knowledge Building insurance knowledge in-house The challenge of finding people who are broad-thinkers The motivation to open up systems The challenges of integrations Finding better and faster ways to provide real-time proof of coverage What does this better visibility allow us to do? How consumer experience influences commercial experience What does 2022 look like for TrustLayer?Thank you John for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex BondPlease like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.

Dec 6, 2021 • 43min
Telemedicine, Travel and The Willingness to Take Risks : An Interview with Jenny Cohen Derfler, CEO & Founder, AirDoctor
Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Jenny Cohen Derfler, CEO & Founder of AirDoctor. We had a great conversation this week where we discussed a wide variety of topics such as: What was the impact of Covid-19 on AirDoctor? How the pandemic highlighted the need for AirDoctor and telemedicine How covid-19 has impacted the demand for insurance AirDoctor’s founding team and their team dynamics Insurance partnerships The competitor landscape and what makes AirDoctor different? The challenge of language barriers in telemedicine The importance of AirDoctor’s network What surprised you about working with insurers? The need for innovation How often technology just provides maintenance instead of innovation The willingness to take risksThank you Jenny for your time, it was great to speak to you! This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space. Our host in FinPro Director, Alex Bond Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.

Nov 29, 2021 • 38min
Telematics, Teams & Partnerships : An Interview with Richard King, CEO & Founder, Ticker
Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Richard King, CEO & Founder of Ticker.We had a great conversation this week where we discussed a wide variety of topics such as: Building Ticker’s ‘ecosystem’ The thin line between being an InsurTech and a tech-enabled insurer The success of an insurtech comes down to data The importance of a forensic focus on loss-ratio How Ticker provides for a wide range of clients Improving underwriting information How the competition in the motor market impacts the customer Two new products soon to be released as well as other propositions in the pipeline Bringing connected data to a wider market by providing niche offerings The importance of collecting high quality data Increasing engagement with connected motor How lockdown impacted motor insurance A full-stack ambition? The different attitudes toward motor in the us vs the uk How do we achieve long term, sustainable profitability? The importance of varied backgrounds in a successful team Embracing new talent into the industry What makes a good partnership? The importance of work life balance How COVID forced us to focus on people How lockdown routines have become lasting habits Reaching the finals of the Great British Wellbeing Awards!Thank you Richard for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex Bond Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.