The Leadership in Insurance Podcast - Insurtech & Innovation

Alex Bond
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Dec 20, 2021 • 40min

Social Impact and Supporting Independent Workers : An Interview with Anthony Beilin and Benjamin Hay, CEO & COO of Collective Benefits

 Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Anthony Beilin and Benjamin Hay, CEO & COO of Collective Benefits, the Insurtech start up who are on a mission to make independent work work for everyone. We had a great conversation this week where we discussed a wide variety of topics such as: Building a solution that allows platforms to deliver dynamic, usage based, realtime protections and benefits for their workers  Being driven by the need for flexibility in independent work Is this a business born out of a regulatory environment and have restrictions created this opportunity? The protection gap for independent workers Evolving the route to the customer Is the gig economy good for society? The flexibility of gig working Do people find their work meaningful in the gig economy? The importance of accuracy of information when discussing the gig economy Collective Benefit’s Head of Social Impact Social impact being at the heart of Collective Benefit’s mission The lack of a metric to track worker’s wellbeing What impacts worker well being? The importance of partnerships The B Corp movement Creating a benchmark for what we think social impact means within this framework B Corps - it’s not just about the certificate its about fundamental change Giving people tools and removing challenges of access to basic finical and well being products How new demographics require new models Launching in lockdown! How the pandemic helped people understand who Collective Benefits are and what they are trying to achieve Improving member experience and keeping members at the heart of our thinking Collective Benefits pop ups! What does the New Year have in store for Collective Benefits?Thank you Anthony and Benjamin for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex Bond Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.
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Dec 13, 2021 • 47min

'Augmented AI vs Assisted AI?' An Interview with John Fohr, CEO & Co-Founder, TrustLayer

 Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by John Fohr, CEO of TrustLayer.We had a great conversation this week where we discussed a wide variety of topics such as: The surprising lack of digitisation Automating mundane processes to focus on the complex issues Augmented AI vs Assisted AI Providing value for each stakeholder Who are the clients? Focusing on the end user White labelling the product? The balance between insurance and tech knowledge Building insurance knowledge in-house The challenge of finding people who are broad-thinkers The motivation to open up systems The challenges of integrations Finding better and faster ways to provide real-time proof of coverage What does this better visibility allow us to do? How consumer experience influences commercial experience What does 2022 look like for TrustLayer?Thank you John for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex BondPlease like and subscribe if you enjoyed this podcast  Hosted on Acast. See acast.com/privacy for more information.
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Dec 6, 2021 • 43min

Telemedicine, Travel and The Willingness to Take Risks : An Interview with Jenny Cohen Derfler, CEO & Founder, AirDoctor

Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Jenny Cohen Derfler, CEO & Founder of AirDoctor.  We had a great conversation this week where we discussed a wide variety of topics such as:    What was the impact of Covid-19 on AirDoctor? How the pandemic highlighted the need for AirDoctor and telemedicine How covid-19 has impacted the demand for insurance AirDoctor’s founding team and their team dynamics Insurance partnerships The competitor landscape and what makes AirDoctor different? The challenge of language barriers in telemedicine The importance of AirDoctor’s network What surprised you about working with insurers? The need for innovation How often technology just provides maintenance instead of innovation The willingness to take risksThank you Jenny for your time, it was great to speak to you!  This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.  Our host in FinPro Director, Alex Bond   Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.
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Nov 29, 2021 • 38min

Telematics, Teams & Partnerships : An Interview with Richard King, CEO & Founder, Ticker

Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Richard King, CEO & Founder of Ticker.We had a great conversation this week where we discussed a wide variety of topics such as: Building Ticker’s ‘ecosystem’ The thin line between being an InsurTech and a tech-enabled insurer The success of an insurtech comes down to data The importance of a forensic focus on loss-ratio How Ticker provides for a wide range of clients Improving underwriting information How the competition in the motor market impacts the customer Two new products soon to be released as well as other propositions in the pipeline Bringing connected data to a wider market by providing niche offerings The importance of collecting high quality data Increasing engagement with connected motor How lockdown impacted motor insurance A full-stack ambition? The different attitudes toward motor in the us vs the uk How do we achieve long term, sustainable profitability? The importance of varied backgrounds in a successful team Embracing new talent into the industry What makes a good partnership? The importance of work life balance How COVID forced us to focus on people  How lockdown routines have become lasting habits Reaching the finals of the Great British Wellbeing Awards!Thank you Richard for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex Bond Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.
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Nov 22, 2021 • 45min

Transparency, Trust and Hiring a Diverse Team : An Interview with Carey Anne Nadeau, Co-CEO & Co-Founder, LOOP

Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Carey Anne Nadeau, Co-CEO & Co-Founder of LOOP, the Texas-based motor insurance start-up on the mission to make motor insurance more fair and transparent for more people.We had a great conversation this week where we discussed a wide variety of topics such as: How LOOP looks at data that other insurance carriers ignore Changing how we think about insurance and serving people in an honest and fair way Raising capital Asking the right questions What makes LOOP different? InsurTech’s waves of evolution Taking a community driven approach to growth The cost of play in a saturated market How LOOP pays attention to modern forms of communication Do you think insurance today is fair and transparent? Is trust in financial services broken? The outcome we care about is trust and how LOOP focuses on that How mis-trust impacts client relationships Adding value and building relationships - it’s not all about price The need for technological advance in customer service and road side assistance The need to be forward thinking for the benefit of the customers What does transparency mean for you? The importance of cultural values The challenges of building a diverse community The process of ‘forming, storming, norming, and then performing’ Using AI to provide transparency How bias is baked in to AI Giving people access to insurance when they might not be able to get it otherwise Ultimately, lets take care of eachother...and crash less!Thank you Carey Anne for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex Bond Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.
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Nov 15, 2021 • 48min

Market Place Solutions : More social than you think? The LiiP with Henri Winand, CEO & Co-Founder, AkinovA

Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Henri Winand, CEO and Co-Founder, AkinovA. We had a great conversation this week where we discussed a wide variety of topics such as: Enabling risk transfer on a large scale How does the marketplace actually work? The social fabric of the environment Building relationships in real time Does innovation mean replacing people and professions? Creating more fulfilling role Obsoletation and moving jobs forward A good market place gives you information at the time you need it Do market places risk making the broker obsolete? How can they take advantage of the opportunities? What effect fo you think market places will have on price in the long term? The importance of having the right access to the right capital The best market places significantly increase the size of the market Good market places should allow us to underwrite intangibles What value can we add? How do we justify long term innovation when we are rewarded on short term performance The unique challenges AkinovA facesThank you Herni for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex Bond Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.
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Nov 8, 2021 • 46min

Talent, Tech and Ideas: The Venture Capital Perspective. An Interview with Adam Blumencranz, Partner, Distributed Ventures

Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Adam Blumencranz, Partner of Distributed Ventures (formerly known as NFP Ventures). We had a great conversation this week where we discussed a wide variety of topics such as: What are the advantages of working in the corporate ventures as opposed to the stand alone? Has the shift from one to the other played to an advantage? How being associated with an incumbent has advantages but this also comes with its pitfalls When you’re associated with a large national incumbent, how flexible are you? How rigid is your mandate? The importance of their network of subject matter experts The time input into these relationships The importance of having differentiation as an investor The ability to tap into this network being NFP’s differentiator People want to work with people they want to spend time with What’s your view on the market today? The time to make a decision is going down and valuations are going up Critically important to know your strategy as an investor The importance of being thesis driven What’s your view on the market today? The time to make a decision is going down and valuations are going up Critically important to know your strategy as an investor The importance of being thesis driven What do you specifically look for in a good pitch? The importance of finding a founder with passion Subject matter expertise, clarity and focusThank you Adam for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex Bond Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.
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Oct 25, 2021 • 40min

Mental Health, Start Up's and Me: An interview with Alex Bond, MD, FinPro

In this week's episode we hear from Alex Bond, FinPro founder and the Leadership in Insurance Podcast host himself. We wanted to do something slightly different with this podcast and it reflects some of the wider initiatives we are developing with FinPro. FinPro is a recruitment business specialising in the Insurtech sector and have been fortunate to work with some of the most exciting and innovative people operating within the sector. We have had fantastic guests who have shared their journeys and their experiences all with the objective of moving the Insurtech industry forward. Something we have done less is get to know the people behind the stories. Businesses are an net result of the talent and efforts of the people employed within them. This is a statement of the obvious but when we operate within the tech sector it can be easy to forget that despite how tech focussed you might be it is the people that drive the business and its innovation. We wanted to get to know more about the challenges that are not directly the work – particularly we wanted to know the challenges founders face when trying to drive fledgling businesses to success.We didn’t feel we could ask our guests to share their fears, hopes and aspirations if we do not share some of our own biggest challenges so we have taken a different path with the podcast today and we have our host Alex discuss his challenges with mental health, his experiences with managing his mental health and what he thinks we can do to accommodate and help people manage their mental health in the world of start-ups.We hope by doing this we will be able to have more honest and transparent conversations that touch on the founders challenges on a personal level – hopefully if we make the first move we can encourage more conversations about mental health.We hope you enjoy it.This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host is FinPro Director, Alex Bond Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.
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Oct 18, 2021 • 57min

Rewards, Regulation and Raising Capital: An Interview with Stuart Winchester, Founder and CEO, Marble

 Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Stuart Winchester, CEO and Founder, Marble.We had a great conversation this week where we discussed a wide variety of topics such as: Do we do the simple things in insurance badly or do we not do the simple things? Do people want to engage with insurance? Change from outside the industry Why do we have friction? Juggling the different perspectives of brokers and consumers Did you look else where for inspiration when starting out with Marble? Rewards components in the UK and Australia How white men soliciting other white men can render life insurance exclusive Marble’s investment journey 120 conversations..! The challenges of having these conversations virtually ‘Do not be a solo founder?’ The importance of a team, and the support they provide while pitching Doing too much - an advantage or a disadvantage? Stretching vs. over hiring The advantages of a flexible team Rewards vs. Wins Hiring part time experts Interview processes, does this need to be done by the CEO? First time vs second time founders Marble’s full time and part time flexible dynamic LinkedIn’s as a social media, and it’s more personal side Should we post personal posts on LinkedIn? Marble allows its customers to learn, organise and feel engaged with the asset class that protects the things they love Building trust, community and rewards that are meaningful Will Marble look at picking up risk themselves and consider setting up MGA carrier relationships? Starting conversations about insurance with clients What's next for Marble? Enterprise partners, mobile app launch, fund raising and more! Thank you Stuart for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex Bond Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.
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Oct 11, 2021 • 47min

Long term thinking, The MGA model and Customer Centricity: An Interview with Jeff Radke, CEO and Co-Founder, Accelerant

Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Jeff Radke, CEO and Co-Founder, Accelerant.We had a great conversation this week where we discussed a wide variety of topics such as: The attraction of the MGA model as an entrepreneur Is the MGA market a scapegoat? Accelerant's longer-term capacity commitment How Accelerant has members instead of customers, and how this perspective fosters positive relationships and reminds the team, 'we are only successful if they are successful' Capacity provision as an investment form The benefits of a diversified portfolio Short-term-ism in insurance Do we suffer from a short-term view? The importance of clarity and ownership in a long term member relationship The difficultly for a publicly-traded company to think on a long enough term to drive true innovation 5-year thinking, and asking how can we be most successful in 2026? Over investing time in development, as opposed to money Accelerant's software Insightful  Why build software rather than buy? Creating a member user board The real value in data being making connections The relationship dynamics with members What makes a good member MGA for Accelerant? The importance of being underwriting driven Customer centricity Is going full-stack worth it? What's next for Accelerant? Expansion into Canada and beyond!Thank you Jeff for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex Bond Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.

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