The Leadership in Insurance Podcast - Insurtech & Innovation

Alex Bond
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Nov 22, 2021 • 45min

Transparency, Trust and Hiring a Diverse Team : An Interview with Carey Anne Nadeau, Co-CEO & Co-Founder, LOOP

Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Carey Anne Nadeau, Co-CEO & Co-Founder of LOOP, the Texas-based motor insurance start-up on the mission to make motor insurance more fair and transparent for more people.We had a great conversation this week where we discussed a wide variety of topics such as: How LOOP looks at data that other insurance carriers ignore Changing how we think about insurance and serving people in an honest and fair way Raising capital Asking the right questions What makes LOOP different? InsurTech’s waves of evolution Taking a community driven approach to growth The cost of play in a saturated market How LOOP pays attention to modern forms of communication Do you think insurance today is fair and transparent? Is trust in financial services broken? The outcome we care about is trust and how LOOP focuses on that How mis-trust impacts client relationships Adding value and building relationships - it’s not all about price The need for technological advance in customer service and road side assistance The need to be forward thinking for the benefit of the customers What does transparency mean for you? The importance of cultural values The challenges of building a diverse community The process of ‘forming, storming, norming, and then performing’ Using AI to provide transparency How bias is baked in to AI Giving people access to insurance when they might not be able to get it otherwise Ultimately, lets take care of eachother...and crash less!Thank you Carey Anne for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex Bond Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.
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Nov 15, 2021 • 48min

Market Place Solutions : More social than you think? The LiiP with Henri Winand, CEO & Co-Founder, AkinovA

Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Henri Winand, CEO and Co-Founder, AkinovA. We had a great conversation this week where we discussed a wide variety of topics such as: Enabling risk transfer on a large scale How does the marketplace actually work? The social fabric of the environment Building relationships in real time Does innovation mean replacing people and professions? Creating more fulfilling role Obsoletation and moving jobs forward A good market place gives you information at the time you need it Do market places risk making the broker obsolete? How can they take advantage of the opportunities? What effect fo you think market places will have on price in the long term? The importance of having the right access to the right capital The best market places significantly increase the size of the market Good market places should allow us to underwrite intangibles What value can we add? How do we justify long term innovation when we are rewarded on short term performance The unique challenges AkinovA facesThank you Herni for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex Bond Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.
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Nov 8, 2021 • 46min

Talent, Tech and Ideas: The Venture Capital Perspective. An Interview with Adam Blumencranz, Partner, Distributed Ventures

Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Adam Blumencranz, Partner of Distributed Ventures (formerly known as NFP Ventures). We had a great conversation this week where we discussed a wide variety of topics such as: What are the advantages of working in the corporate ventures as opposed to the stand alone? Has the shift from one to the other played to an advantage? How being associated with an incumbent has advantages but this also comes with its pitfalls When you’re associated with a large national incumbent, how flexible are you? How rigid is your mandate? The importance of their network of subject matter experts The time input into these relationships The importance of having differentiation as an investor The ability to tap into this network being NFP’s differentiator People want to work with people they want to spend time with What’s your view on the market today? The time to make a decision is going down and valuations are going up Critically important to know your strategy as an investor The importance of being thesis driven What’s your view on the market today? The time to make a decision is going down and valuations are going up Critically important to know your strategy as an investor The importance of being thesis driven What do you specifically look for in a good pitch? The importance of finding a founder with passion Subject matter expertise, clarity and focusThank you Adam for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex Bond Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.
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Oct 25, 2021 • 40min

Mental Health, Start Up's and Me: An interview with Alex Bond, MD, FinPro

In this week's episode we hear from Alex Bond, FinPro founder and the Leadership in Insurance Podcast host himself. We wanted to do something slightly different with this podcast and it reflects some of the wider initiatives we are developing with FinPro. FinPro is a recruitment business specialising in the Insurtech sector and have been fortunate to work with some of the most exciting and innovative people operating within the sector. We have had fantastic guests who have shared their journeys and their experiences all with the objective of moving the Insurtech industry forward. Something we have done less is get to know the people behind the stories. Businesses are an net result of the talent and efforts of the people employed within them. This is a statement of the obvious but when we operate within the tech sector it can be easy to forget that despite how tech focussed you might be it is the people that drive the business and its innovation. We wanted to get to know more about the challenges that are not directly the work – particularly we wanted to know the challenges founders face when trying to drive fledgling businesses to success.We didn’t feel we could ask our guests to share their fears, hopes and aspirations if we do not share some of our own biggest challenges so we have taken a different path with the podcast today and we have our host Alex discuss his challenges with mental health, his experiences with managing his mental health and what he thinks we can do to accommodate and help people manage their mental health in the world of start-ups.We hope by doing this we will be able to have more honest and transparent conversations that touch on the founders challenges on a personal level – hopefully if we make the first move we can encourage more conversations about mental health.We hope you enjoy it.This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host is FinPro Director, Alex Bond Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.
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Oct 18, 2021 • 57min

Rewards, Regulation and Raising Capital: An Interview with Stuart Winchester, Founder and CEO, Marble

 Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Stuart Winchester, CEO and Founder, Marble.We had a great conversation this week where we discussed a wide variety of topics such as: Do we do the simple things in insurance badly or do we not do the simple things? Do people want to engage with insurance? Change from outside the industry Why do we have friction? Juggling the different perspectives of brokers and consumers Did you look else where for inspiration when starting out with Marble? Rewards components in the UK and Australia How white men soliciting other white men can render life insurance exclusive Marble’s investment journey 120 conversations..! The challenges of having these conversations virtually ‘Do not be a solo founder?’ The importance of a team, and the support they provide while pitching Doing too much - an advantage or a disadvantage? Stretching vs. over hiring The advantages of a flexible team Rewards vs. Wins Hiring part time experts Interview processes, does this need to be done by the CEO? First time vs second time founders Marble’s full time and part time flexible dynamic LinkedIn’s as a social media, and it’s more personal side Should we post personal posts on LinkedIn? Marble allows its customers to learn, organise and feel engaged with the asset class that protects the things they love Building trust, community and rewards that are meaningful Will Marble look at picking up risk themselves and consider setting up MGA carrier relationships? Starting conversations about insurance with clients What's next for Marble? Enterprise partners, mobile app launch, fund raising and more! Thank you Stuart for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex Bond Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.
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Oct 11, 2021 • 47min

Long term thinking, The MGA model and Customer Centricity: An Interview with Jeff Radke, CEO and Co-Founder, Accelerant

Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Jeff Radke, CEO and Co-Founder, Accelerant.We had a great conversation this week where we discussed a wide variety of topics such as: The attraction of the MGA model as an entrepreneur Is the MGA market a scapegoat? Accelerant's longer-term capacity commitment How Accelerant has members instead of customers, and how this perspective fosters positive relationships and reminds the team, 'we are only successful if they are successful' Capacity provision as an investment form The benefits of a diversified portfolio Short-term-ism in insurance Do we suffer from a short-term view? The importance of clarity and ownership in a long term member relationship The difficultly for a publicly-traded company to think on a long enough term to drive true innovation 5-year thinking, and asking how can we be most successful in 2026? Over investing time in development, as opposed to money Accelerant's software Insightful  Why build software rather than buy? Creating a member user board The real value in data being making connections The relationship dynamics with members What makes a good member MGA for Accelerant? The importance of being underwriting driven Customer centricity Is going full-stack worth it? What's next for Accelerant? Expansion into Canada and beyond!Thank you Jeff for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex Bond Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.
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Sep 27, 2021 • 43min

Product, Technology and Teams: An Interview with Anthony Mayer and Konrad Heimpel of Getsafe

Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Anthony Mayer, VP Engineering & Konrad Heimpel, VP Product and Data, at Getsafe. We had a great conversation this week where we discussed a wide variety of topics such as: Is Getsafe a tech company operating in insurance or is Getsafe an insurance company? Whats the difference these days Insurance and technology go hand in hand The advantages of bringing perspectives from both parties together The importance of understanding the complexity of insurtech How does the product interact with tech? GetSafe being a user-centric company that solve user problems Needs may differ between insurance products but the underlying problems remain the same Creating a scalable product Where does product end and tech take over? The challenge of restructuring when moving to a remote working dynamic Where does Getsafe differ from an incumbent insurer? The challenge of tackling the complexity of insurance and distilling it down to simple technical solutions How important is insurance experience? How approaching things with naivety encourages innovation instead of being tied to our past experiences Being open to adapting to new ideas is a requirement for working at Getsafe How has getting a license to be a full-stack insurer changed things for Getsafe? How no longer being dependant on 3rd party systems facilitates the creation of new products Decreasing product turnaround time The advantages of having full control of the value chain How this improves the customer experience The move towards hybrid working  The impact on the talent pool Why should we come and join the Getsafe team? (They're hiring!)Thank you Anthony and Konrad for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex Bond Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.
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Sep 20, 2021 • 42min

An Interview with Hermann Fried, MD, bsurance: embedded Insurance, accessible Insurance and the true client of the Insurance industry

Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Hermann Fried, Managing Director, at bsurance.   We had a great conversation this week where we discussed a wide variety of topics such as:   Insurance being 20 years behind banks in terms of digitisation    Embedded insurance providing ease for the customer    How the pandemic has encouraged demand for accessible insurance    The general shopping experience is now extremely accessible, why isn’t insurance this way?   Why did it take so long to challenge the insurance model?   How the normalisation of online retail has impacted our tolerance for time   What is driving the rise in embedded insurance?    Offering the real time delivery of insurance policies    Asking who the client?   The real client being the insurance broker    Insurance’s broker driven model being the slowest aspect to change    How do we tackle trust in embedded insurance?   bsurance’s partner relationships    Discussing regulation, how does that impact embedded insurance?    Borderless trades   How much of a threat does embedded insurance pose to the traditional insurance market?   Most of the incumbents dont see the threat    Loosing aspects of the value chain    Addressing the gaps in the value chain    Insurance of the intangible world    How is the face of insurance changing?   Is insurance broken or is it lacking in customer centricity?    ‘Insurance is sold not bought’    We need to be incentivised to change    What’s next for bsurance?   Thank you Hermann for your time, it was great to speak to you!         This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space .      Our host in FinPro Director, Alex Bond       Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.
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Sep 13, 2021 • 50min

Innovation in Incumbents, Retaining Talent and Insurance as a Meritocracy. An Interview with George Beattie, Head of Incubation Underwriting at Beazley.

Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by George Beattie, Head of Incubation Underwriting at Beazley.   We had a great conversation this week where we discussed a wide variety of topics such as:   Beazley’s value statement of; future profitability, situational awareness, brand and culture   Deconstructing innovation into different channels of activity   Incentivising innovators   Recognising failure as part of success   The clash between conservative values around constant underwriting and the need to adapt to a changing world   Insuring intangible assets   The industry wide struggle for continued relevance   The false concept that age represents capability   Maintaining relevance by working with a more diverse team of people   Is insurance broken or has it just not adapted?   How our lateral view of the market impacts innovation   Innovation through partnerships   How products need to reflect our changing needs and demands   Do we do a good enough job attracting new talent?  How do we avoid an echo chamber?   Encouraging opportunity by working with smaller, more focused groups   Avoiding treating people as commodities   Meritocracy as the defining characteristic for progress   Not being scared of hiring people better than ourselves   Asking if insurance experience is necessary when hiring   Being problem oriented   The importance of curiosity   How do you incubate ideas? Thank you George for your time, it was great to speak to you!         This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space .      Our host in FinPro Director, Alex Bond        Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.
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Sep 6, 2021 • 51min

Smart contracts, Parametrics and the Future of Insurance Coverage, an Interview with Siddhartha Jha, Founder and CEO, Arbol.

 Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Siddhartha Jha, Founder and CEO of Arbol. Arbol provides a platform for parametric coverage which allows clients to access reduced risk and hassle free protection using their automated processes and facilitates a straightforward experience for the customer. We had a great conversation this week where we discussed a wide variety of topics such as: How does Arbol's parametric platform work?  Parametric insurance lending itself to be easily scalable and transferable  Making the platform as convenient for the agents as possible Providing cover for situations which the traditional insurance industry is unable or unwilling to write risk for Claiming the unwanted gap in the market Parametrics as a facilitator for financial security Increased accuracy has allowed the risk to shrink Climate risk is currently largely uninsured Parametric insurance enables the broad-scale adoption of insurance Smart contracts, condensing information and accessibiity The demand for a changing insurance experience The increasing demand for parametric insurance in energy How the pandemic has encouraged trust in digital solutions The value of transparency The move away from pricing risk in an isolated way Large-scale adoption of parametric insurance only being feasible if we are able to lower the costs of business Parametric insurance as a social good -  increasing distribution and accessibility The surprising elements of the insurance market Insurance as an industry being highly protected by regulation Arbol's mission "1 . The customer will love Parametrics, 2. The capital market will love Parametrics"  Thank you Sid for your time, it was great to speak to you!       This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space       Our host in FinPro Director, Alex Bond      Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.

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