

The Leadership in Insurance Podcast - Insurtech & Innovation
Alex Bond
The insurance industry gets better through sharing innovation. On the Leadership in Insurance Podcast we speak to insurance thought leaders that are changing the game. The LIIP is a podcast helping Insurance professionals, Investors and supporters learn what it takes to achieve and succeed in the global insurance industry. We specifically look at what it takes to build a modern insurance business and how great teams are built, we share their stories to educate and inspire change to help build the future of insurance. Hosted on Acast. See acast.com/privacy for more information.
Episodes
Mentioned books

Jan 10, 2022 • 46min
Connectivity, Customer Experience & Open Data : An Interview with Lotta Rauséus, COO & Co-Founder, Insurely
Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by , Lotta Rauséus, COO & Co-Founder of Insurely, who are using their open insurance ecosystem to help insurance companies and banks give proper peace-of-mind to their customers.We had a great conversation this week where we discussed a wide range of topics such as: Injecting transparency into the insurance industry Open banking - what does that actually mean? The empowerment of open data and transparency Why has insurance lagged behind banking in digitisation? Was there an incentive to make insurance transparent? The reaction on the regulatory side The lack of touch points insurance companies have with the consumer How do we build loyalty with a lack of touch points? The difficultly of engaging with your insurer as a consumer Are brokers the true customer of the insurance market? Taking back the control of the customer experience, its about more than just price How our experiences as a consumer drive our decisions in business How important is transparency to the insurance industry? How transparency is key to making informed decisions The positive correlation of transparency and innovation How restrictions drive creativityThank you Lotta for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex Bond Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.

Jan 5, 2022 • 47min
'Technology, Vision, People & Regulation' An Interview with Adrien Lebegue, Managing Director, Europe, ZA Tech
Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Adrien Lebegue, Managing Director, Europe, ZA Tech.ZA Tech is the technology venture founded by ZhongAn Online, a global leader in online insurance, and backed by Softbank’s Vision Fund. ZA Tech is redefining the insurance landscape by enabling digital ecosystems to easily embed relevant protection within their customer journeys.We had a great conversation this week where we discussed a wide variety of topics such as: Start ups to Scale ups Incubated by ZhongAn and SoftBank How does this background impact ZA Tech’s day to day? The value of being consumer first ZA Tech’s differentiated value How being digitally-native has no limits How being a pioneer in the market brings new regulation challenges Optimisation comes down to nailing technology, vision, people and regulation How do you find people who are suited to this high speed environment? Trust the people and the vision Asking people what frustrates them about the industry Taking the leap from traditional insurance to hyper growth insurtech The impact covid had on embedded solutions How the pandemic accelerated consumer adoption The influx of investment thanks to covid The cultural shift towards a remote structure What makes a good partner?Thank you Adrien for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex Bond Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.

Dec 29, 2021 • 54min
'Cultural Add vs Cultural Fit?' An Interview with Ana Zamora, Co-Founder and CEO, Vitaance
Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Ana Zamora CEO of Vitaance, the Madrid-based life insurance start up who are applying artificial intelligence and data science to help their members live a better life.We had a great conversation this week where we discussed a wide variety of topics such as: Encouraging wellness habits and helping people improve their life style Translating lifestyle changes into rewards Turning death insurance into life insurance Was a cultural shift necessary for customers to be comfortable sharing data with their insurers? How AI can improve life style Making an intangible product more tangible by generating engagement Providing more than just peace of mind Customers are historically indirect in life insurance and how Vitaance are changing Does insurance just serve the broker? What does fairness and transparency mean from a practical perspective? Removing the complexity for the members benefit What does building customer-first products look like from a technology perspective? Data science as an evolution of actuarial science What is the true nature and purpose of insurance? Has insurance culturally lost sight of the customer? Does regulation cause or hinder innovation? Vitaance’s promise of having a diverse and inclusive team Cultural add as opposed to cultural fit The different metrics for measuring companies for funding in Spain as opposed to elsewhere What does 2022 have in store for Vitaance?Thank you Ana for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex Bond Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.

Dec 20, 2021 • 40min
Social Impact and Supporting Independent Workers : An Interview with Anthony Beilin and Benjamin Hay, CEO & COO of Collective Benefits
Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Anthony Beilin and Benjamin Hay, CEO & COO of Collective Benefits, the Insurtech start up who are on a mission to make independent work work for everyone. We had a great conversation this week where we discussed a wide variety of topics such as: Building a solution that allows platforms to deliver dynamic, usage based, realtime protections and benefits for their workers Being driven by the need for flexibility in independent work Is this a business born out of a regulatory environment and have restrictions created this opportunity? The protection gap for independent workers Evolving the route to the customer Is the gig economy good for society? The flexibility of gig working Do people find their work meaningful in the gig economy? The importance of accuracy of information when discussing the gig economy Collective Benefit’s Head of Social Impact Social impact being at the heart of Collective Benefit’s mission The lack of a metric to track worker’s wellbeing What impacts worker well being? The importance of partnerships The B Corp movement Creating a benchmark for what we think social impact means within this framework B Corps - it’s not just about the certificate its about fundamental change Giving people tools and removing challenges of access to basic finical and well being products How new demographics require new models Launching in lockdown! How the pandemic helped people understand who Collective Benefits are and what they are trying to achieve Improving member experience and keeping members at the heart of our thinking Collective Benefits pop ups! What does the New Year have in store for Collective Benefits?Thank you Anthony and Benjamin for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex Bond Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.

Dec 13, 2021 • 47min
'Augmented AI vs Assisted AI?' An Interview with John Fohr, CEO & Co-Founder, TrustLayer
Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by John Fohr, CEO of TrustLayer.We had a great conversation this week where we discussed a wide variety of topics such as: The surprising lack of digitisation Automating mundane processes to focus on the complex issues Augmented AI vs Assisted AI Providing value for each stakeholder Who are the clients? Focusing on the end user White labelling the product? The balance between insurance and tech knowledge Building insurance knowledge in-house The challenge of finding people who are broad-thinkers The motivation to open up systems The challenges of integrations Finding better and faster ways to provide real-time proof of coverage What does this better visibility allow us to do? How consumer experience influences commercial experience What does 2022 look like for TrustLayer?Thank you John for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex BondPlease like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.

Dec 6, 2021 • 43min
Telemedicine, Travel and The Willingness to Take Risks : An Interview with Jenny Cohen Derfler, CEO & Founder, AirDoctor
Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Jenny Cohen Derfler, CEO & Founder of AirDoctor. We had a great conversation this week where we discussed a wide variety of topics such as: What was the impact of Covid-19 on AirDoctor? How the pandemic highlighted the need for AirDoctor and telemedicine How covid-19 has impacted the demand for insurance AirDoctor’s founding team and their team dynamics Insurance partnerships The competitor landscape and what makes AirDoctor different? The challenge of language barriers in telemedicine The importance of AirDoctor’s network What surprised you about working with insurers? The need for innovation How often technology just provides maintenance instead of innovation The willingness to take risksThank you Jenny for your time, it was great to speak to you! This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space. Our host in FinPro Director, Alex Bond Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.

Nov 29, 2021 • 38min
Telematics, Teams & Partnerships : An Interview with Richard King, CEO & Founder, Ticker
Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Richard King, CEO & Founder of Ticker.We had a great conversation this week where we discussed a wide variety of topics such as: Building Ticker’s ‘ecosystem’ The thin line between being an InsurTech and a tech-enabled insurer The success of an insurtech comes down to data The importance of a forensic focus on loss-ratio How Ticker provides for a wide range of clients Improving underwriting information How the competition in the motor market impacts the customer Two new products soon to be released as well as other propositions in the pipeline Bringing connected data to a wider market by providing niche offerings The importance of collecting high quality data Increasing engagement with connected motor How lockdown impacted motor insurance A full-stack ambition? The different attitudes toward motor in the us vs the uk How do we achieve long term, sustainable profitability? The importance of varied backgrounds in a successful team Embracing new talent into the industry What makes a good partnership? The importance of work life balance How COVID forced us to focus on people How lockdown routines have become lasting habits Reaching the finals of the Great British Wellbeing Awards!Thank you Richard for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex Bond Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.

Nov 22, 2021 • 45min
Transparency, Trust and Hiring a Diverse Team : An Interview with Carey Anne Nadeau, Co-CEO & Co-Founder, LOOP
Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Carey Anne Nadeau, Co-CEO & Co-Founder of LOOP, the Texas-based motor insurance start-up on the mission to make motor insurance more fair and transparent for more people.We had a great conversation this week where we discussed a wide variety of topics such as: How LOOP looks at data that other insurance carriers ignore Changing how we think about insurance and serving people in an honest and fair way Raising capital Asking the right questions What makes LOOP different? InsurTech’s waves of evolution Taking a community driven approach to growth The cost of play in a saturated market How LOOP pays attention to modern forms of communication Do you think insurance today is fair and transparent? Is trust in financial services broken? The outcome we care about is trust and how LOOP focuses on that How mis-trust impacts client relationships Adding value and building relationships - it’s not all about price The need for technological advance in customer service and road side assistance The need to be forward thinking for the benefit of the customers What does transparency mean for you? The importance of cultural values The challenges of building a diverse community The process of ‘forming, storming, norming, and then performing’ Using AI to provide transparency How bias is baked in to AI Giving people access to insurance when they might not be able to get it otherwise Ultimately, lets take care of eachother...and crash less!Thank you Carey Anne for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex Bond Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.

Nov 15, 2021 • 48min
Market Place Solutions : More social than you think? The LiiP with Henri Winand, CEO & Co-Founder, AkinovA
Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Henri Winand, CEO and Co-Founder, AkinovA. We had a great conversation this week where we discussed a wide variety of topics such as: Enabling risk transfer on a large scale How does the marketplace actually work? The social fabric of the environment Building relationships in real time Does innovation mean replacing people and professions? Creating more fulfilling role Obsoletation and moving jobs forward A good market place gives you information at the time you need it Do market places risk making the broker obsolete? How can they take advantage of the opportunities? What effect fo you think market places will have on price in the long term? The importance of having the right access to the right capital The best market places significantly increase the size of the market Good market places should allow us to underwrite intangibles What value can we add? How do we justify long term innovation when we are rewarded on short term performance The unique challenges AkinovA facesThank you Herni for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex Bond Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.

Nov 8, 2021 • 46min
Talent, Tech and Ideas: The Venture Capital Perspective. An Interview with Adam Blumencranz, Partner, Distributed Ventures
Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Adam Blumencranz, Partner of Distributed Ventures (formerly known as NFP Ventures). We had a great conversation this week where we discussed a wide variety of topics such as: What are the advantages of working in the corporate ventures as opposed to the stand alone? Has the shift from one to the other played to an advantage? How being associated with an incumbent has advantages but this also comes with its pitfalls When you’re associated with a large national incumbent, how flexible are you? How rigid is your mandate? The importance of their network of subject matter experts The time input into these relationships The importance of having differentiation as an investor The ability to tap into this network being NFP’s differentiator People want to work with people they want to spend time with What’s your view on the market today? The time to make a decision is going down and valuations are going up Critically important to know your strategy as an investor The importance of being thesis driven What’s your view on the market today? The time to make a decision is going down and valuations are going up Critically important to know your strategy as an investor The importance of being thesis driven What do you specifically look for in a good pitch? The importance of finding a founder with passion Subject matter expertise, clarity and focusThank you Adam for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex Bond Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.


