

AI Knowhow
Knownwell
AI Knowhow is a podcast tailor-made for business leaders navigating the transformative world of artificial intelligence. In this evolving landscape, adapting the way we steer our businesses is not just about maintaining a competitive edge, but also aligning our AI strategies with our core values and vision.
Each week, Courtney Baker teams up with Knownwell executives David DeWolf, Mohan Rao, and Pete Buer to bring you dynamic, insightful, and actionable episodes that are crafted to assist executives in translating this groundbreaking technology into viable business solutions. Our mission is to aid you in maneuvering through this AI-centric world, offering guidance and clarity on the changing dynamics of the workspace.
Every episode includes experts, scholars, and practitioners specializing in AI implementation and ethics. We also hear voices from diverse fields to present a rounded picture of the potential opportunities that AI brings to the table. And, of course, we also feature visionary executives who will share their success stories of using AI to revolutionize their businesses.
Brought to you by the team at Knownwell: www.knownwell.com/podcast
Each week, Courtney Baker teams up with Knownwell executives David DeWolf, Mohan Rao, and Pete Buer to bring you dynamic, insightful, and actionable episodes that are crafted to assist executives in translating this groundbreaking technology into viable business solutions. Our mission is to aid you in maneuvering through this AI-centric world, offering guidance and clarity on the changing dynamics of the workspace.
Every episode includes experts, scholars, and practitioners specializing in AI implementation and ethics. We also hear voices from diverse fields to present a rounded picture of the potential opportunities that AI brings to the table. And, of course, we also feature visionary executives who will share their success stories of using AI to revolutionize their businesses.
Brought to you by the team at Knownwell: www.knownwell.com/podcast
Episodes
Mentioned books

Dec 18, 2023 • 28min
What it Means to be Human in the Age of AI
As we enter the Age of AI, it's important to stop and a simple question: What does it actually mean to be human in a world of artificial intelligence? We attempt to provide some perspective on that very big idea. First, Courtney Baker speaks with David DeWolf and Mohan Rao about the human requirements for leadership and the ways in which human intelligence excels in a social world. After that, Pete Buer speaks with Christian Madsbjerg about his new book, Look: How to Pay Attention in a Distracted World. Christian discusses the importance of attention and observation in human intelligence and questions the very concept of "machine intelligence". Also, Courtney and Pete talk about all of the latest in AI news in business including an exploration of Calm using an AI-generated Jimmy Stewart voice on their app. Note: Next week's episode (released on Christmas) will be the entire conversation between Pete and this week's guest, Christian Madsbjerg. You'll definitely want to check that out. Take your free AI Readiness Assessment at https://knownwell.com/assessment. AI Knowhow is brought to you by the team at Knownwell. Visit www.knownwell.com to discover how we can help you harness the power of AI to boost profitability.

Dec 11, 2023 • 29min
Predictions for AI in 2024
2023 has undoubtedly been a massive year for the advancement of AI. Technology giants from Amazon to Google to Microsoft are racing to unveil their AI products and features faster than the others. ChatGPT has more than 100 million users just over a year after being launched. With all that has happened in the last year in the AI space, what could 2024 have in store? That's the topic of conversation on this episode of AI Knowhow. Knownwell CEO David DeWolf and Courtney Baker forecast what they see as some likely scenarios for 2024 (and David even answers what he doesn't see coming in 2024). Steve Marcinuk, Co-Founder and GM of Intelligent Relations, joins Pete Buer to share his predictions around AI for 2024. Steve and his team have spent the last four years building an AI-powered product that helps companies get more out of their Marketing and PR efforts. Also, Courtney and Pete have the most important AI news for you this week. Take your free AI Readiness Assessment at https://knownwell.com/assessment. AI Knowhow is brought to you by the team at Knownwell. Visit www.knownwell.com to discover how we can help you harness the power of AI to boost profitability.

Dec 4, 2023 • 28min
AI as a Strategic Operational Partner
Most of what's happening in the workplace with AI today happens at the execution level. Content writing and code writing are two prominent examples of execution tasks that AI has greatly impacted already. What's the next frontier for AI, and why does it hold even greater promise for businesses? This episode dives into what the next frontier of AI for businesses will be: moving up a level to the operations layer of a company to drive smarter decision-making and reduce the overhead of cross-functional collaboration. David DeWolf and Courtney Baker dive deeper into the concept introduced on episode 8 of the show around the different altitudes of AI in business, specifically drilling in on the shift from the Execution layer to the Operations layer. Pete Buer speaks with Tracie Sponenberg, Chief People Officer at The Granite Group and co-founder of New Hampshire's DisruptHR conference, about how she sees AI impacting the people side of the equation in the workplace. Lastly, Courtney and Pete break down some of the week's top AI news and what it means for your business. Take your free AI Readiness Assessment at https://knownwell.com/assessment. AI Knowhow is brought to you by the team at Knownwell. Visit www.knownwell.com to discover how we can help you harness the power of AI to boost profitability.

Nov 27, 2023 • 32min
Are AI & ROI Incompatible?
At a recent conference, one OpenAI executive recently said that their company is not really seeing other businesses' leaders looking for ROI from AI yet. David DeWolf and Courtney Baker were at that conference and have been holding off on talking about it until they could loop Mohan Rao in for a lively debate on whether or not it's true. Also, in our special breaking In The News segment, Courtney and Pete Buer breakdown some of the week's top news, including the week-long saga of Sam Altman's full circle turn as CEO of OpenAI, as covered by Wired (OpenAI's Boardroom Drama Could Mess Up Your Future) and The NYT (Before Altman's Ouster, OpenAI's Board Was Divided and Feuding) Lastly, Pete talks with board member and CEO advisor Anna Catalano to get her take on how boards are thinking about AI in terms of governance, enterprise risk, return on investment, and considerations for AI deployment within organizations. Take your free AI Readiness Assessment at https://knownwell.com/assessment. AI Knowhow is brought to you by the team at Knownwell. Visit www.knownwell.com to discover how we can help you harness the power of AI to boost profitability.

Nov 20, 2023 • 29min
The Wave of AI Disruption in Professional Services
Out of all the industries that will be disrupted by AI, which one stands to be disrupted the most? And what are the implications of this disruption for knowledge workers and the companies that employ them? Courtney Baker and Knownwell CEO David DeWolf discuss the implications of a recent study from Bain that found that 41% of labor time in the Professional Services industry can be automated using Generative AI. Also, Pete Buer talks with Scott Varho about Enterprise Generative AI and how organizations can accelerate innovation cycles using AI. And, of course, Courtney and Pete break down the week's top news, including some of the announcements from OpenAI's DevDay event. Watch this entire episode on YouTube: https://youtu.be/vCCiHDQPk6g. Take your free AI Readiness Assessment at https://knownwell.com/assessment. AI Knowhow is brought to you by the team at Knownwell. Visit www.knownwell.com to discover how we can help you harness the power of AI to boost profitability.

Nov 13, 2023 • 27min
How to Prioritize AI-Related Opportunities
The podcast discusses prioritizing AI opportunities, the future of job ownership, navigating challenges for CEOs, AI readiness assessment, using generative AI for standardization, and language and culture change in integrating AI.

Nov 6, 2023 • 29min
The Different Altitudes of AI in Business
Most people are familiar by now with how AI can be used to accelerate work as diverse as software development and performing medical research. Much of this work takes place at the individual contributor level, or operational aspects of a business. What is lesser known, and what we believe we are on the cusp of understanding, is how AI can aid leaders in managing their companies at higher altitudes of business — such as operations, strategy, and ideology. This episode attempts to help understand that. This week's panel features Courtney Baker, David DeWolf, and Mohan Rao proving a forward-looking view into the future of AI and how it will increasingly be applied to these higher altitudes. Then, Pete Buer speaks with Domenic Colasante, CEO of 2X, about how his B2B Marketing as a Service company has already started to take advantage of AI to accelerate their capabilities and services. And, in this week's news segment, Pete joins Courtney to talk about the Biden Administration's new AI-focused executive order. Watch this entire episode on YouTube: https://youtu.be/nTVa4puQd6s Take your free AI Readiness Assessment at https://knownwell.com/assessment Visit the 2X website: https://2x.marketing/ AI Knowhow is brought to you by the team at Knownwell. Visit www.knownwell.com to discover how they can help you harness the power of AI to boost profitability.

Oct 30, 2023 • 29min
Building the Data Foundation For AI
Do you have the right data foundation in place today? Is your data accurate, accessible, and secure? And what other questions should executives be asking of your technology leaders to ensure you have the right data foundation in place for this transformational moment? In this episode, we answer all of those questions. First, our panel of David DeWolf, Mohan Rao, and Courtney Baker talk about the importance of having the right data foundation in place. After that, Pete Buer speaks with Airbnb's Mitesh Mangaonkar about the cornerstones of building a data foundation using AI. And, of course, Courtney and Pete run you through this week's news in AI. Watch this entire episode on YouTube: https://youtu.be/aYadN_Y8dkM Take your free AI Readiness Assessment at https://knownwell.com/assessment. AI Knowhow is brought to you by the team at Knownwell. Visit www.knownwell.com to discover how they can help you harness the power of AI to boost profitability.

Oct 23, 2023 • 29min
Reimagining How Your Company Creates Value
AI can fundamentally change the way that your business operates. With the right vision and planning, those changes to your business will translate into value for your customers. That's always good for business. In this episode, we explore how leaders can identify value streams and then use AI to optimize them. First, the panel talks about how companies deliver value and unpack the concept of value streams. Then, Pete speaks with Gregory FCA Public Relations' Greg Matusky about his experience using AI to completely reimagine the way his PR company creates and delivers value. Finally, Courtney and Pete follow-up a bit of news from our first episode and taste test Coca-Cola Y3K - the AI-developed soda. Watch this entire episode on YouTube: https://youtu.be/soLxLBkX64Q. Take your free AI Readiness Assessment at https://knownwell.com/assessment. AI Knowhow is brought to you by the team at Knownwell. Visit www.knownwell.com to discover how they can help you harness the power of AI to boost profitability.

Oct 16, 2023 • 27min
The Rise of the CHRO
Many leaders view the AI transformation as an opportunity for the CTOs and CIOs of the world to drive strategy and implementation. While technologists certainly have a big part to play in determining how to get the most impact out of AI, this is really a time for non-technologists like Chief Human Resource Officers to make their mark in how AI is leveraged within their organizations. In this episode, Knownwell's David DeWolf talks about how CHRO's are uniquely qualified to become "Chief HumAIn Officers". Also, Compensation Tool's Justin Hampton talks about how AI is about to revolutionize HR. And, of course, we've got news with Pete Buer, and Courtney shares some AI-generated humor. Watch this entire episode on YouTube! https://youtu.be/_MOKNVbrWCg Take your free AI Readiness Assessment at https://knownwell.com/assessment. AI Knowhow is brought to you by the team at Knownwell. Visit www.knownwell.com to discover how they can help you harness the power of AI to boost profitability.