AI Knowhow

AI developers are using copilots to code faster. Multimodal AI will be common soon. AI companionship is rising to combat loneliness. Business leaders need to adapt to these trends. Tech.US CEO discusses AI in business transformation. The podcast explores AI fraud, societal impact, and innovative healthcare applications.

The podcast explores how AI can enhance operational efficiency, boost productivity, increase profits, and foster innovation. It discusses the difference between 'everyday' AI and 'game-changing' AI, practical advice for businesses starting their AI journey, and the latest AI business news including Google's AI rebranding to Gemini.

What makes an AI-enabled company different from companies that aren't yet using AI? What benefits do leaders stand to gain if they do enable their business with AI? David DeWolf, Mohan Rao, and Courtney Baker discuss the possibilities and responsibilities of an AI-enabled business.  Then, Dmitry Shapiro, CEO of YouAI, joins Pete Buer to discuss his company's product, Mind Studio, and how it's democratizing access to developing AI applications. As a special treat, Courtney tells Mohan and David how they did in last week's "Guess the Number of Times AI is Mentioned During Quarterly Sales Calls" Game.  All of that PLUS the latest in AI business news with Courtney and Pete. Watch this episode on YouTube: https://youtu.be/1uLQ3rnNDb8  Sign up for the Knownwell Client Intelligence beta waitlist at https://knownwell.com/client-intelligence/ AI Knowhow is brought to you by the team at Knownwell.

What makes harnessing the power of AI in the near term all but an imperative for executives? How is the disruption artificial intelligence is bringing about different from the digital transformation we've seen impact so many industries in the last several decades? This episode of AI Knowhow looks at the rapid adoption of artificial intelligence we've experienced in the last year and how the adoption curve from exploration to ROI seems to be even more collapsed than those in previous periods of technology disruption. David DeWolf, Mohan Rao, and Courtney Baker discuss whether we've reached the point where getting started with AI is truly a do or die proposition.  Greg Alexander, Founder of the professional services mastermind community Collective 54, joins Pete Buer to share his insights into why AI is the ultimate leveler of the playing field for boutique professional services firms.  Plus Courtney and Pete Buer talk about the latest in business and AI. Watch this episode on YouTube: https://youtu.be/k-4VOo5JtkU  Sign up for the Knownwell Client Intelligence beta waitlist at https://knownwell.com/client-intelligence/ AI Knowhow is brought to you by the team at Knownwell.

Which industry gets the award for the most challenging one when it comes to client retention? And how can AI help with client retention in professional services and beyond? This episode of AI Knowhow touches on those questions and more. David DeWolf, Mohan Rao, and Courtney Baker discuss the role that AI can have in helping professional services organizations A) gain a deeper understanding of all the various signals impacting and showing client satisfaction and B) help leaders keep their finger on the pulse of client satisfaction as their organizations scale from the $10M-$20M in annual revenue range to $100MM-$200MM and above. Pete Buer also talks with Matt Dixon of DCM Insights about some of his company's groundbreaking research, which found that client retention in professional services is hard and getting harder. A recent study DCM Insights conducted found that, as recently as five years ago, 76% of buyers preferred to buy again from partners or firms they'd used in the past. That percentage today has dropped to 53%, and it's expected to drop to 37% in the next five years. The big takeaway for business leaders is clear: continuing to serve clients as if we're in a business as usual environment is a recipe for eventual extinction. All that plus Courtney and Pete cover the latest news, including an overview of AI news coming out of the World Economic Forum's annual gathering in Davos and a new report from McKinsey that shows the gap between Digital and AI leaders and laggards is only growing. Watch this episode on YouTube: https://youtu.be/mgJx7Ka993A Sign up for the Knownwell Client Intelligence beta waitlist at https://knownwell.com/client-intelligence/. AI Knowhow is brought to you by the team at Knownwell.

Are you ready to add an AI-powered digital executive to your C-Suite? What problems would it help solve? And how would you even know if you needed one? This episode is all about introducing Knownwell Client Intelligence, an AI-powered product we're building to help professional services companies derive greater insights from the natural communication flows and structured data in their business. The aim of Knownwell Client Intelligence is to help executives get smarter about utilizing their existing data and information to drive client retention. Research has shown that companies can increase profitability by up to 91% if they improve retention by as little as 5%. David DeWolf, Mohan Rao, and Courtney Baker discuss the pain points they've heard from executives since launching Knownwell in September that have led us to build Knownwell Client Intelligence and the larger Knownwell Intelligent Enterprise Operating Platform. All that PLUS the news with Pete Buer. Watch this episode on YouTube: https://youtu.be/WWLwZJJYTPo  To sign up for the Knownwell Client Intelligence beta waitlist, go to https://knownwell.com/client-intelligence/.

What are some of the biggest challenges executives and board members will have to work through in 2024? How can AI help business leaders at the highest levels solve some of these challenges as they navigate their organizations through unprecedented change? This episode explores some of the toughest questions executives have to address. Courtney Baker, David DeWolf, and Mohan Rao engage in a wide-ranging discussion that covers the deluge of data companies now have to sift through to find insights, the increasing difficulty of client retention in a world where choice is more abundant than ever, and the challenge of mining unstructured data for information and insights that lead to impact. Pete Buer also talks with Ingrid Curtis, President of Sparq, about how her company is using AI to drive customer satisfaction and client retention. This includes developing several internal, AI-powered tools that leverage the power of shared knowledge and experience from across their entire organization, rather than keeping those siloed in teams or individuals. All that plus Courtney and Pete cover the latest news, which includes layoffs from Google and Volkswagen integrating ChatGPT into its vehicles this year. To join the beta waitlist for Knownwell's first intelligent enterprise operating system, make sure to visit www.knownwell.com. AI Knowhow is brought to you by the team at Knownwell.

AI experts discuss the spectrum of AI opportunities and threats in 2024, while the Kastle Systems CEO shares insights on choosing the right AI opportunities to pursue. They also discuss the impact of AI PCs on the PC market, the future of work with every job becoming a tech job, and the need for executives to stay updated with new products and platforms. Additionally, they highlight opportunities for executives to optimize revenues, embrace education and a holistic mindset, align company strategy, and provide personalized user experiences. The CEO of Castle Systems discusses their role in providing access control and video solutions for commercial buildings.

Christian Madsbjerg, an author noted for his insights on attention in a distracted world, delves into the essence of human experience versus machine intelligence. He discusses the philosophical underpinnings of how we perceive time and space, especially during the holidays. The conversation critiques the decline of humanities education and its cultural consequences. Madsbjerg ultimately expresses optimism for a future where human and computer sciences collaboratively enrich our understanding of behavior, blending humor with thought-provoking ideas.

As we enter the Age of AI, it's important to stop and a simple question: What does it actually mean to be human in a world of artificial intelligence? We attempt to provide some perspective on that very big idea. First, Courtney Baker speaks with David DeWolf and Mohan Rao about the human requirements for leadership and the ways in which human intelligence excels in a social world.  After that, Pete Buer speaks with Christian Madsbjerg about his new book, Look: How to Pay Attention in a Distracted World. Christian discusses the importance of attention and observation in human intelligence and questions the very concept of "machine intelligence".  Also, Courtney and Pete talk about all of the latest in AI news in business including an exploration of Calm using an AI-generated Jimmy Stewart voice on their app. Note: Next week's episode (released on Christmas) will be the entire conversation between Pete and this week's guest, Christian Madsbjerg. You'll definitely want to check that out. Take your free AI Readiness Assessment at https://knownwell.com/assessment. AI Knowhow is brought to you by the team at Knownwell. Visit www.knownwell.com to discover how we can help you harness the power of AI to boost profitability.