AI Knowhow

Are you ready to add an AI-powered digital executive to your C-Suite? What problems would it help solve? And how would you even know if you needed one? This episode is all about introducing Knownwell Client Intelligence, an AI-powered product we're building to help professional services companies derive greater insights from the natural communication flows and structured data in their business. The aim of Knownwell Client Intelligence is to help executives get smarter about utilizing their existing data and information to drive client retention. Research has shown that companies can increase profitability by up to 91% if they improve retention by as little as 5%. David DeWolf, Mohan Rao, and Courtney Baker discuss the pain points they've heard from executives since launching Knownwell in September that have led us to build Knownwell Client Intelligence and the larger Knownwell Intelligent Enterprise Operating Platform. All that PLUS the news with Pete Buer. Watch this episode on YouTube: https://youtu.be/WWLwZJJYTPo To sign up for the Knownwell Client Intelligence beta waitlist, go to https://knownwell.com/client-intelligence/.

What are some of the biggest challenges executives and board members will have to work through in 2024? How can AI help business leaders at the highest levels solve some of these challenges as they navigate their organizations through unprecedented change? This episode explores some of the toughest questions executives have to address. Courtney Baker, David DeWolf, and Mohan Rao engage in a wide-ranging discussion that covers the deluge of data companies now have to sift through to find insights, the increasing difficulty of client retention in a world where choice is more abundant than ever, and the challenge of mining unstructured data for information and insights that lead to impact. Pete Buer also talks with Ingrid Curtis, President of Sparq, about how her company is using AI to drive customer satisfaction and client retention. This includes developing several internal, AI-powered tools that leverage the power of shared knowledge and experience from across their entire organization, rather than keeping those siloed in teams or individuals. All that plus Courtney and Pete cover the latest news, which includes layoffs from Google and Volkswagen integrating ChatGPT into its vehicles this year. To join the beta waitlist for Knownwell's first intelligent enterprise operating system, make sure to visit www.knownwell.com. AI Knowhow is brought to you by the team at Knownwell.

AI experts discuss the spectrum of AI opportunities and threats in 2024, while the Kastle Systems CEO shares insights on choosing the right AI opportunities to pursue. They also discuss the impact of AI PCs on the PC market, the future of work with every job becoming a tech job, and the need for executives to stay updated with new products and platforms. Additionally, they highlight opportunities for executives to optimize revenues, embrace education and a holistic mindset, align company strategy, and provide personalized user experiences. The CEO of Castle Systems discusses their role in providing access control and video solutions for commercial buildings.

Christian Madsbjerg, an author noted for his insights on attention in a distracted world, delves into the essence of human experience versus machine intelligence. He discusses the philosophical underpinnings of how we perceive time and space, especially during the holidays. The conversation critiques the decline of humanities education and its cultural consequences. Madsbjerg ultimately expresses optimism for a future where human and computer sciences collaboratively enrich our understanding of behavior, blending humor with thought-provoking ideas.

As we enter the Age of AI, it's important to stop and a simple question: What does it actually mean to be human in a world of artificial intelligence? We attempt to provide some perspective on that very big idea. First, Courtney Baker speaks with David DeWolf and Mohan Rao about the human requirements for leadership and the ways in which human intelligence excels in a social world. After that, Pete Buer speaks with Christian Madsbjerg about his new book, Look: How to Pay Attention in a Distracted World. Christian discusses the importance of attention and observation in human intelligence and questions the very concept of "machine intelligence". Also, Courtney and Pete talk about all of the latest in AI news in business including an exploration of Calm using an AI-generated Jimmy Stewart voice on their app. Note: Next week's episode (released on Christmas) will be the entire conversation between Pete and this week's guest, Christian Madsbjerg. You'll definitely want to check that out. Take your free AI Readiness Assessment at https://knownwell.com/assessment. AI Knowhow is brought to you by the team at Knownwell. Visit www.knownwell.com to discover how we can help you harness the power of AI to boost profitability.

2023 has undoubtedly been a massive year for the advancement of AI. Technology giants from Amazon to Google to Microsoft are racing to unveil their AI products and features faster than the others. ChatGPT has more than 100 million users just over a year after being launched. With all that has happened in the last year in the AI space, what could 2024 have in store? That's the topic of conversation on this episode of AI Knowhow. Knownwell CEO David DeWolf and Courtney Baker forecast what they see as some likely scenarios for 2024 (and David even answers what he doesn't see coming in 2024). Steve Marcinuk, Co-Founder and GM of Intelligent Relations, joins Pete Buer to share his predictions around AI for 2024. Steve and his team have spent the last four years building an AI-powered product that helps companies get more out of their Marketing and PR efforts. Also, Courtney and Pete have the most important AI news for you this week. Take your free AI Readiness Assessment at https://knownwell.com/assessment. AI Knowhow is brought to you by the team at Knownwell. Visit www.knownwell.com to discover how we can help you harness the power of AI to boost profitability.

Most of what's happening in the workplace with AI today happens at the execution level. Content writing and code writing are two prominent examples of execution tasks that AI has greatly impacted already. What's the next frontier for AI, and why does it hold even greater promise for businesses? This episode dives into what the next frontier of AI for businesses will be: moving up a level to the operations layer of a company to drive smarter decision-making and reduce the overhead of cross-functional collaboration. David DeWolf and Courtney Baker dive deeper into the concept introduced on episode 8 of the show around the different altitudes of AI in business, specifically drilling in on the shift from the Execution layer to the Operations layer. Pete Buer speaks with Tracie Sponenberg, Chief People Officer at The Granite Group and co-founder of New Hampshire's DisruptHR conference, about how she sees AI impacting the people side of the equation in the workplace. Lastly, Courtney and Pete break down some of the week's top AI news and what it means for your business. Take your free AI Readiness Assessment at https://knownwell.com/assessment. AI Knowhow is brought to you by the team at Knownwell. Visit www.knownwell.com to discover how we can help you harness the power of AI to boost profitability.

At a recent conference, one OpenAI executive recently said that their company is not really seeing other businesses' leaders looking for ROI from AI yet. David DeWolf and Courtney Baker were at that conference and have been holding off on talking about it until they could loop Mohan Rao in for a lively debate on whether or not it's true. Also, in our special breaking In The News segment, Courtney and Pete Buer breakdown some of the week's top news, including the week-long saga of Sam Altman's full circle turn as CEO of OpenAI, as covered by Wired (OpenAI's Boardroom Drama Could Mess Up Your Future) and The NYT (Before Altman's Ouster, OpenAI's Board Was Divided and Feuding) Lastly, Pete talks with board member and CEO advisor Anna Catalano to get her take on how boards are thinking about AI in terms of governance, enterprise risk, return on investment, and considerations for AI deployment within organizations. Take your free AI Readiness Assessment at https://knownwell.com/assessment. AI Knowhow is brought to you by the team at Knownwell. Visit www.knownwell.com to discover how we can help you harness the power of AI to boost profitability.

Out of all the industries that will be disrupted by AI, which one stands to be disrupted the most? And what are the implications of this disruption for knowledge workers and the companies that employ them? Courtney Baker and Knownwell CEO David DeWolf discuss the implications of a recent study from Bain that found that 41% of labor time in the Professional Services industry can be automated using Generative AI. Also, Pete Buer talks with Scott Varho about Enterprise Generative AI and how organizations can accelerate innovation cycles using AI. And, of course, Courtney and Pete break down the week's top news, including some of the announcements from OpenAI's DevDay event. Watch this entire episode on YouTube: https://youtu.be/vCCiHDQPk6g. Take your free AI Readiness Assessment at https://knownwell.com/assessment. AI Knowhow is brought to you by the team at Knownwell. Visit www.knownwell.com to discover how we can help you harness the power of AI to boost profitability.

The podcast discusses prioritizing AI opportunities, the future of job ownership, navigating challenges for CEOs, AI readiness assessment, using generative AI for standardization, and language and culture change in integrating AI.