

AI Knowhow
Knownwell
AI Knowhow is a podcast tailor-made for business leaders navigating the transformative world of artificial intelligence. In this evolving landscape, adapting the way we steer our businesses is not just about maintaining a competitive edge, but also aligning our AI strategies with our core values and vision.
Each week, Courtney Baker teams up with Knownwell executives David DeWolf, Mohan Rao, and Pete Buer to bring you dynamic, insightful, and actionable episodes that are crafted to assist executives in translating this groundbreaking technology into viable business solutions. Our mission is to aid you in maneuvering through this AI-centric world, offering guidance and clarity on the changing dynamics of the workspace.
Every episode includes experts, scholars, and practitioners specializing in AI implementation and ethics. We also hear voices from diverse fields to present a rounded picture of the potential opportunities that AI brings to the table. And, of course, we also feature visionary executives who will share their success stories of using AI to revolutionize their businesses.
Brought to you by the team at Knownwell: www.knownwell.com/podcast
Each week, Courtney Baker teams up with Knownwell executives David DeWolf, Mohan Rao, and Pete Buer to bring you dynamic, insightful, and actionable episodes that are crafted to assist executives in translating this groundbreaking technology into viable business solutions. Our mission is to aid you in maneuvering through this AI-centric world, offering guidance and clarity on the changing dynamics of the workspace.
Every episode includes experts, scholars, and practitioners specializing in AI implementation and ethics. We also hear voices from diverse fields to present a rounded picture of the potential opportunities that AI brings to the table. And, of course, we also feature visionary executives who will share their success stories of using AI to revolutionize their businesses.
Brought to you by the team at Knownwell: www.knownwell.com/podcast
Episodes
Mentioned books

Aug 26, 2024 • 37min
The Path to AGI and the Business Altitudes of AI
Can OpenAI’s "Five Steps to Artificial General Intelligence" (AGI) be applied to business strategy? We think so—and we’re ready to break it down for you. Courtney Baker is joined by David DeWolf and Mohan Rao to delve into OpenAI’s recently unveiled five-step roadmap to AGI and compare it with Knownwell’s own five altitudes of AI in business. Are we really just at the tip of the spear with AI or are we closer to significant business transformation than we think? Pete Buer speaks with Blake Morgan, customer experience futurist and author of "The Eight Laws of Customer-Focused Leadership." Blake and Pete discuss how AI is transforming customer interactions and what businesses need to do to stay ahead in this evolving landscape. All that PLUS Courtney and Pete take a look back at some of the most impactful guest interviews from the past year, with Pete sharing the conversation that left a lasting impression on him. Watch this episode on YouTube: https://youtu.be/zqE5GUvHj9g Visit Knownwell’s website to learn more: www.knownwell.com

11 snips
Aug 19, 2024 • 36min
How to Sell AI to the Rest of Your Company
David DeWolf, CEO of Knownwell, and Mohan Rao, Chief Technology & Product Officer, delve into the complex task of promoting AI adoption within diverse corporate teams. They share strategies for identifying champions and framing AI projects as low-risk experiments. The discussion emphasizes engagement with reluctant stakeholders, underscoring the inspiring story of U.S. Representative Jennifer Wexton using AI to regain her voice after a neurological disorder, showcasing AI's transformative potential in personal and professional contexts.

12 snips
Aug 12, 2024 • 32min
What You Need to Know About AI to Use it Effectively
Join David DeWolf, an expert in driving AI transformations in businesses, and Mohan Rao, a strategist on AI adoption, as they unpack the essentials of effective AI integration. They emphasize the importance of aligning AI with organizational goals, rather than getting bogged down in technical details. The duo discusses challenges in budgeting for AI projects and the critical role of business leaders in steering these initiatives. Plus, they delve into how AI is revolutionizing marketing, enhancing productivity, and shaping the future of technology.

Aug 5, 2024 • 37min
Client Retention and the Performance Economy
Courtney Baker, CMO of Knownwell, David DeWolf, CEO, Mohan Rao, CPO, and Pete Buer, CSO, dive into the urgent need for professional service firms to productize in an AI-driven economy. They discuss the shift from growth to performance, emphasizing operational efficiency and the importance of AI for client satisfaction. Special guest Dr. Shea Azulai underscores the differences between human cognition and AI capabilities. Lastly, Courtney highlights key AI developments, suggesting opportunities amidst the skepticism.

15 snips
Jul 29, 2024 • 26min
How to Become the AI Early Adopter
Djan Turan, CEO and founder of Pebbles Ai, shares his expertise in automating B2B workflows, while Pete Buer offers insights on the interplay of AI and business. They discuss how to cultivate a culture of innovation and the characteristics that define early adopters. A compelling story emerges as Pete narrates a Wyoming resident's campaign for an AI to run for mayor, sparking debate about AI's role in governance. Practical tips for leaders on embracing AI create an engaging dialogue on driving adoption within organizations.

6 snips
Jul 22, 2024 • 33min
Using AI to Solve Your Commercial Intelligence Problem
Knownwell's experts David DeWolf, Mohan Rao, and Pete Buer discuss how AI can enhance commercial intelligence, improve client relationships, and drive business profitability. They are joined by Dr. Andy Workman, who highlights the use of AI in higher education. Ramsri Golla showcases the potential of AI in breaking language barriers with an Indic languages model.

Jul 15, 2024 • 51min
Striking the Balance between Creativity, Relationships, and AI
Marketing expert Courtney Baker discusses the balance between creativity, relationships, and AI in the marketing landscape. Topics include the limitations of AI-generated content, challenges and opportunities for mid-market companies in harnessing AI, and the importance of human creativity in marketing strategies.

Jul 8, 2024 • 38min
Best of Director's Cuts: Unedited Interviews with AI Experts
The dog days of summer are upon us, but we're bringing the heat with fresh content. In this special episode of AI Knowhow from Knownwell, we're airing the complete interviews of two previously aired guest interviews packed with new insights and inspiration. First, tune into Pete Buer's conversation with Katie Taylor, CEO and Co-founder of Narratize. Recently accepted into NVIDIA's inception accelerator program, Katie shares her journey in building Narratize, a trusted generative AI co-author designed to accelerate market fit for innovative enterprises. Learn how Narratize is revolutionizing communication across functional areas, creating high-impact stories in 20 minutes or less, and maintaining human-led AI transformation. Next up, Courtney Baker sits down with Greg Alexander, founder of Collective 54, a mastermind group for professional services leaders. Greg discusses the AI revolution's impact on boutique professional services firms, emphasizing the importance of embracing AI to increase productivity and profitability. Discover how AI is leveling the playing field for smaller firms and why hyper-specialization is the key to staying competitive in this fast-paced landscape. Don't miss these rich conversations on AI's transformative potential and actionable strategies for leveraging AI in your business. Watch this episode on YouTube: https://youtu.be/nvyW6C2LJsc Sign up for Knownwell’s beta: www.knownwell.com AI Knowhow is brought to you by the team at Knownwell.

Jul 1, 2024 • 53min
Client Retention in the Age of AI
How can professional services companies start utilizing AI to keep their customers coming back? Recently, Knownwell CEO David DeWolf was joined by Tercera CEO Chris Barbin and DCM Insights Founding Partner Ted McKenna to dive into the stats on customer loyalty in B2B services and offer up some answers. Download the new client retention playbook with three proven strategies to retain customers at Knownwell.com/playbook. Watch this episode on YouTube: https://youtu.be/c5N9x_IyS8E Sign up for Knownwell’s beta: www.knownwell.com. AI Knowhow is brought to you by the team at Knownwell.

6 snips
Jun 24, 2024 • 34min
AI & The Future of Work
Knownwell's CEO and Chief Product Officer explore AI's impact on the future of work, discussing AI as a 'second brain' and ethical concerns. Guest Naeem Ishaq reveals how Checkr uses AI for fair hiring practices. The Petes debate AI's job takeover while highlighting the need to balance human creativity with AI capabilities.