How is AI going to fundamentally change the way companies conduct business? How should you be thinking about the evolution of your company’s own business model? To help us answer these important questions, Courtney, David, and Mohan discuss the potential disruptions brought about by AI, which might ultimately change business models or entire industries. They also explore the distinction between a change in model and a change in strategy, using Google as an example. After that, Michelle Swan from Tercera joins Pete Buer to discuss how they are examining AI opportunities for both Tercera and the portfolio companies they invest in. All that PLUS the latest news in AI with Courtney and Pete. This week, they discuss H&R Block and TurboTax allowing customers to use AI for tax advice and the release of the third version of Claude.ai. Read our new whitepaper: Unlocking the Power of AI: A Guide to Assessing Readiness for Business Transformation Sign up for the Knownwell Client Intelligence beta waitlist at https://knownwell.com/client-intelligence/ AI Knowhow is brought to you by the team at Knownwell.

Knownwell CEO David DeWolf likes to point out that 80% of our workday is consumed by cross-functional collaboration. In this episode, we explore the impact that AI will have not only on how we spend our time at the office but also on who we work with and how we collaborate. Courtney Baker leads a panel with David DeWolf and Mohan Rao on AI's impact on cross-functional collaboration, talent acquisition, and knowledge management. After that, Pete Buer speaks with Brill Media's Robert Brill about how his company uses AI for some of their work with clients. All that AND this week's news. This week, Courtney and Pete explore the growth in AI talent jobs and JPMorgan's AI-aided cashflow model that can cut work by 90%. Read our new whitepaper: Unlocking the Power of AI: A Guide to Assessing Readiness for Business Transformation Sign up for the Knownwell Client Intelligence beta waitlist at https://knownwell.com/client-intelligence/ AI Knowhow is brought to you by the team at Knownwell.

In a special (and very spicy) episode, the C-Suite team at Knownwell gets together to share their personal favorite hot takes about AI in the business world. Which of the FAANG stocks does David DeWolf think will see a decline? What percentage of AI transformation projects does Pete Buer believe will ultimately fail? How many winners and losers does Mohan Rao foresee emerging in our new AI age? How much time does Courtney Baker predict AI will actually save us in 2024? And, in perhaps the spiciest take of all, what are Google's Gemini's thoughts on all of this? If you have thoughts on any of these hot takes, please share your comments over on the YouTube version of this episode: https://youtu.be/J-aGDhhy1go  Read our new whitepaper: Unlocking the Power of AI: A Guide to Assessing Readiness for Business Transformation Sign up for the Knownwell Client Intelligence beta waitlist at https://knownwell.com/client-intelligence/ AI Knowhow is brought to you by the team at Knownwell.  

AI developers are using copilots to code faster. Multimodal AI will be common soon. AI companionship is rising to combat loneliness. Business leaders need to adapt to these trends. Tech.US CEO discusses AI in business transformation. The podcast explores AI fraud, societal impact, and innovative healthcare applications.

The podcast explores how AI can enhance operational efficiency, boost productivity, increase profits, and foster innovation. It discusses the difference between 'everyday' AI and 'game-changing' AI, practical advice for businesses starting their AI journey, and the latest AI business news including Google's AI rebranding to Gemini.

What makes an AI-enabled company different from companies that aren't yet using AI? What benefits do leaders stand to gain if they do enable their business with AI? David DeWolf, Mohan Rao, and Courtney Baker discuss the possibilities and responsibilities of an AI-enabled business.  Then, Dmitry Shapiro, CEO of YouAI, joins Pete Buer to discuss his company's product, Mind Studio, and how it's democratizing access to developing AI applications. As a special treat, Courtney tells Mohan and David how they did in last week's "Guess the Number of Times AI is Mentioned During Quarterly Sales Calls" Game.  All of that PLUS the latest in AI business news with Courtney and Pete. Watch this episode on YouTube: https://youtu.be/1uLQ3rnNDb8  Sign up for the Knownwell Client Intelligence beta waitlist at https://knownwell.com/client-intelligence/ AI Knowhow is brought to you by the team at Knownwell.

What makes harnessing the power of AI in the near term all but an imperative for executives? How is the disruption artificial intelligence is bringing about different from the digital transformation we've seen impact so many industries in the last several decades? This episode of AI Knowhow looks at the rapid adoption of artificial intelligence we've experienced in the last year and how the adoption curve from exploration to ROI seems to be even more collapsed than those in previous periods of technology disruption. David DeWolf, Mohan Rao, and Courtney Baker discuss whether we've reached the point where getting started with AI is truly a do or die proposition.  Greg Alexander, Founder of the professional services mastermind community Collective 54, joins Pete Buer to share his insights into why AI is the ultimate leveler of the playing field for boutique professional services firms.  Plus Courtney and Pete Buer talk about the latest in business and AI. Watch this episode on YouTube: https://youtu.be/k-4VOo5JtkU  Sign up for the Knownwell Client Intelligence beta waitlist at https://knownwell.com/client-intelligence/ AI Knowhow is brought to you by the team at Knownwell.

Which industry gets the award for the most challenging one when it comes to client retention? And how can AI help with client retention in professional services and beyond? This episode of AI Knowhow touches on those questions and more. David DeWolf, Mohan Rao, and Courtney Baker discuss the role that AI can have in helping professional services organizations A) gain a deeper understanding of all the various signals impacting and showing client satisfaction and B) help leaders keep their finger on the pulse of client satisfaction as their organizations scale from the $10M-$20M in annual revenue range to $100MM-$200MM and above. Pete Buer also talks with Matt Dixon of DCM Insights about some of his company's groundbreaking research, which found that client retention in professional services is hard and getting harder. A recent study DCM Insights conducted found that, as recently as five years ago, 76% of buyers preferred to buy again from partners or firms they'd used in the past. That percentage today has dropped to 53%, and it's expected to drop to 37% in the next five years. The big takeaway for business leaders is clear: continuing to serve clients as if we're in a business as usual environment is a recipe for eventual extinction. All that plus Courtney and Pete cover the latest news, including an overview of AI news coming out of the World Economic Forum's annual gathering in Davos and a new report from McKinsey that shows the gap between Digital and AI leaders and laggards is only growing. Watch this episode on YouTube: https://youtu.be/mgJx7Ka993A Sign up for the Knownwell Client Intelligence beta waitlist at https://knownwell.com/client-intelligence/. AI Knowhow is brought to you by the team at Knownwell.

Are you ready to add an AI-powered digital executive to your C-Suite? What problems would it help solve? And how would you even know if you needed one? This episode is all about introducing Knownwell Client Intelligence, an AI-powered product we're building to help professional services companies derive greater insights from the natural communication flows and structured data in their business. The aim of Knownwell Client Intelligence is to help executives get smarter about utilizing their existing data and information to drive client retention. Research has shown that companies can increase profitability by up to 91% if they improve retention by as little as 5%. David DeWolf, Mohan Rao, and Courtney Baker discuss the pain points they've heard from executives since launching Knownwell in September that have led us to build Knownwell Client Intelligence and the larger Knownwell Intelligent Enterprise Operating Platform. All that PLUS the news with Pete Buer. Watch this episode on YouTube: https://youtu.be/WWLwZJJYTPo  To sign up for the Knownwell Client Intelligence beta waitlist, go to https://knownwell.com/client-intelligence/.

What are some of the biggest challenges executives and board members will have to work through in 2024? How can AI help business leaders at the highest levels solve some of these challenges as they navigate their organizations through unprecedented change? This episode explores some of the toughest questions executives have to address. Courtney Baker, David DeWolf, and Mohan Rao engage in a wide-ranging discussion that covers the deluge of data companies now have to sift through to find insights, the increasing difficulty of client retention in a world where choice is more abundant than ever, and the challenge of mining unstructured data for information and insights that lead to impact. Pete Buer also talks with Ingrid Curtis, President of Sparq, about how her company is using AI to drive customer satisfaction and client retention. This includes developing several internal, AI-powered tools that leverage the power of shared knowledge and experience from across their entire organization, rather than keeping those siloed in teams or individuals. All that plus Courtney and Pete cover the latest news, which includes layoffs from Google and Volkswagen integrating ChatGPT into its vehicles this year. To join the beta waitlist for Knownwell's first intelligent enterprise operating system, make sure to visit www.knownwell.com. AI Knowhow is brought to you by the team at Knownwell.