Discover how AI is revolutionizing commercial intelligence by mining unstructured data from everyday communications. The discussion highlights five core pillars driving business success in professional services. Learn about AI's role in enhancing client relationships, boosting productivity, and fostering deeper customer engagement. A fascinating segment reveals AI's ability to diagnose health issues overlooked by doctors, prompting a reevaluation of its potential in customer strategy. Dive into insights that transform data into actionable intelligence.

Ever wondered how AI can transform commercial intelligence? This week, Knownwell's CEO David DeWolf and Chief Product Officer Mohan Rao dive into the release of their AI-powered platform for commercial intelligence, now in private beta. They explore how this technology helps professional service firms improve client satisfaction and prevent surprise churn. David and Mohan kick off with exciting news about Knownwell’s recent $4 million seed round, which will accelerate product development. Mohan shares the breakthroughs that have led to the latest beta product, highlighting major improvements in user experience, scoring insights using LLMs, and the platform's real-time unstructured data analysis capabilities. Together, they unpack the complexities of integrating AI into commercial operations and why early customers are already seeing transformative results. Later, Courtney Baker and Pete Buer join the show for another AI in the Wild, discussing how JPMorgan Chase is equipping 140,000 workers with generative AI tools, projecting $2 billion in value through productivity gains and cost savings. Watch this episode on YouTube: https://youtu.be/tNFjRrCLjgM  Sign up to see Knownwell in action: https://knownwell.com/demo/   

What if AI could anticipate your needs without you even having to ask? This episode explores the emerging world of ambient AI and how it will revolutionize business operations. First, Courtney Baker, David DeWolf, and Mohan Rao discuss the shift from AI as a tool you go to, to AI that seamlessly blends into your day-to-day activities—delivering insights and taking actions in real time, all without prompting. Later, Pete Buer talks with AI and innovation keynote speaker Dan Chuparkoff about why AI is like a piñata, bursting with potential once you break through the surface. Dan shares his insights on how AI will fundamentally change teamwork, decision-making, and even personal productivity, revealing new layers of efficiency. Also, in a brand new segment, Pete and Courtney dive into Canva's bold move to raise prices by 300% with the introduction of new AI features. Will this strategy help or hinder its market dominance? Tune in to find out how AI is reshaping the tools we rely on and what it means for your business. Watch this episode on YouTube: https://youtu.be/OcLjuyu3Mdk  Make sure to get the exciting news from Knownwell at www.knownwell.com.    

Courtney Baker, an AI product expert, David DeWolf, a business speaker on AI's impacts, and Mohan Rao, a voice in AI differentiation, dive deep into the distinctions between AI-native and AI-infused products. They discuss how these differences shape business innovation and strategies, helping companies navigate the tech landscape. Later, Pete Buer engages with Peter Armaly, who highlights AI's transformative role in customer success management, predicting behavior, aiding decision-making, and boosting retention. This conversation is vital for businesses looking to leverage AI effectively.

In the second quarter of 2024, a staggering $24 billion in venture capital flowed into AI startups. But where exactly is all that money going, and what does it signify for businesses navigating the AI landscape? Courtney Baker, David DeWolf, and Mohan Rao break down the three major categories where AI investment is focused: vertical AI applications, horizontal AI applications, and AI development infrastructure. David and Mohan highlight why business leaders should care about this surge in funding, emphasizing how it signals the next wave of AI innovation and practical ROI for companies that strategically invest. Also, James O’Brien, co-founder of Ducky.AI, shares insights into how his AI-powered customer support platform is transforming knowledge management in businesses and explains how AI is augmenting—not replacing—human tasks. All of that PLUS another edition of AI in the Wild! Pete Buer discusses a major partnership between Accenture and Google Cloud, exploring how their joint efforts in generative AI and cybersecurity could inspire confidence in skeptics of AI's ROI timeline. Watch this episode on YouTube: https://youtu.be/UKKMD0C7ekw Sign up for Knownwell’s beta: www.knownwell.com

David DeWolf, CEO of Knownwell, and Mohan Rao, Chief Product Officer, share insights on the evolution of AI over the past year. They discuss the surprising impact of generative AI on software development and the stagnation of enterprise AI orchestration. The duo reflects on their favorite moments from past discussions and the challenges of integrating AI into business models. They also highlight innovative applications of AI in the alcohol industry, showcasing how data is transforming production processes and consumer engagement.

Can OpenAI’s "Five Steps to Artificial General Intelligence" (AGI) be applied to business strategy? We think so—and we’re ready to break it down for you. Courtney Baker is joined by David DeWolf and Mohan Rao to delve into OpenAI’s recently unveiled five-step roadmap to AGI and compare it with Knownwell’s own five altitudes of AI in business. Are we really just at the tip of the spear with AI or are we closer to significant business transformation than we think? Pete Buer speaks with Blake Morgan, customer experience futurist and author of "The Eight Laws of Customer-Focused Leadership." Blake and Pete discuss how AI is transforming customer interactions and what businesses need to do to stay ahead in this evolving landscape. All that PLUS Courtney and Pete take a look back at some of the most impactful guest interviews from the past year, with Pete sharing the conversation that left a lasting impression on him. Watch this episode on YouTube: https://youtu.be/zqE5GUvHj9g  Visit Knownwell’s website to learn more: www.knownwell.com 

David DeWolf, CEO of Knownwell, and Mohan Rao, Chief Technology & Product Officer, delve into the complex task of promoting AI adoption within diverse corporate teams. They share strategies for identifying champions and framing AI projects as low-risk experiments. The discussion emphasizes engagement with reluctant stakeholders, underscoring the inspiring story of U.S. Representative Jennifer Wexton using AI to regain her voice after a neurological disorder, showcasing AI's transformative potential in personal and professional contexts.

Join David DeWolf, an expert in driving AI transformations in businesses, and Mohan Rao, a strategist on AI adoption, as they unpack the essentials of effective AI integration. They emphasize the importance of aligning AI with organizational goals, rather than getting bogged down in technical details. The duo discusses challenges in budgeting for AI projects and the critical role of business leaders in steering these initiatives. Plus, they delve into how AI is revolutionizing marketing, enhancing productivity, and shaping the future of technology.

Courtney Baker, CMO of Knownwell, David DeWolf, CEO, Mohan Rao, CPO, and Pete Buer, CSO, dive into the urgent need for professional service firms to productize in an AI-driven economy. They discuss the shift from growth to performance, emphasizing operational efficiency and the importance of AI for client satisfaction. Special guest Dr. Shea Azulai underscores the differences between human cognition and AI capabilities. Lastly, Courtney highlights key AI developments, suggesting opportunities amidst the skepticism.