Courtney Baker, CMO of Knownwell, David DeWolf, CEO, Mohan Rao, CPO, and Pete Buer, CSO, dive into the urgent need for professional service firms to productize in an AI-driven economy. They discuss the shift from growth to performance, emphasizing operational efficiency and the importance of AI for client satisfaction. Special guest Dr. Shea Azulai underscores the differences between human cognition and AI capabilities. Lastly, Courtney highlights key AI developments, suggesting opportunities amidst the skepticism.

Djan Turan, CEO and founder of Pebbles Ai, shares his expertise in automating B2B workflows, while Pete Buer offers insights on the interplay of AI and business. They discuss how to cultivate a culture of innovation and the characteristics that define early adopters. A compelling story emerges as Pete narrates a Wyoming resident's campaign for an AI to run for mayor, sparking debate about AI's role in governance. Practical tips for leaders on embracing AI create an engaging dialogue on driving adoption within organizations.

Knownwell's experts David DeWolf, Mohan Rao, and Pete Buer discuss how AI can enhance commercial intelligence, improve client relationships, and drive business profitability. They are joined by Dr. Andy Workman, who highlights the use of AI in higher education. Ramsri Golla showcases the potential of AI in breaking language barriers with an Indic languages model.

Marketing expert Courtney Baker discusses the balance between creativity, relationships, and AI in the marketing landscape. Topics include the limitations of AI-generated content, challenges and opportunities for mid-market companies in harnessing AI, and the importance of human creativity in marketing strategies.

The dog days of summer are upon us, but we're bringing the heat with fresh content. In this special episode of AI Knowhow from Knownwell, we're airing the complete interviews of two previously aired guest interviews packed with new insights and inspiration. First, tune into Pete Buer's conversation with Katie Taylor, CEO and Co-founder of Narratize. Recently accepted into NVIDIA's inception accelerator program, Katie shares her journey in building Narratize, a trusted generative AI co-author designed to accelerate market fit for innovative enterprises. Learn how Narratize is revolutionizing communication across functional areas, creating high-impact stories in 20 minutes or less, and maintaining human-led AI transformation. Next up, Courtney Baker sits down with Greg Alexander, founder of Collective 54, a mastermind group for professional services leaders. Greg discusses the AI revolution's impact on boutique professional services firms, emphasizing the importance of embracing AI to increase productivity and profitability. Discover how AI is leveling the playing field for smaller firms and why hyper-specialization is the key to staying competitive in this fast-paced landscape. Don't miss these rich conversations on AI's transformative potential and actionable strategies for leveraging AI in your business. Watch this episode on YouTube: https://youtu.be/nvyW6C2LJsc  Sign up for Knownwell’s beta: www.knownwell.com  AI Knowhow is brought to you by the team at Knownwell.

How can professional services companies start utilizing AI to keep their customers coming back? Recently, Knownwell CEO David DeWolf was joined by Tercera CEO Chris Barbin and DCM Insights Founding Partner Ted McKenna to dive into the stats on customer loyalty in B2B services and offer up some answers.  Download the new client retention playbook with three proven strategies to retain customers at Knownwell.com/playbook. Watch this episode on YouTube: https://youtu.be/c5N9x_IyS8E  Sign up for Knownwell’s beta: www.knownwell.com.  AI Knowhow is brought to you by the team at Knownwell.

Knownwell's CEO and Chief Product Officer explore AI's impact on the future of work, discussing AI as a 'second brain' and ethical concerns. Guest Naeem Ishaq reveals how Checkr uses AI for fair hiring practices. The Petes debate AI's job takeover while highlighting the need to balance human creativity with AI capabilities.

Knownwell's CEO David DeWolf and Chief Product Officer Mohan Rao discuss how AI is revolutionizing customer growth strategies, emphasizing proactive customer success and personalized experiences at scale. Special guest Daniel Salvato from NewSpring Capital shares insights on leveraging AI for growth. The chapter also explores the emerging role of the Chief Experience Officer in an AI-driven landscape.

Knownwell's top executives talk about essential AI knowledge for leaders, building an AI-literate team, fostering innovation culture, and the intersection of AI and human behavior. They also debate on AI disrupting industries. Explore AI's impact in various sectors, behavioral science in marketing, and driving organizational change with AI tools and principles.

The podcast delves into why NPS and CSAT scores may be outdated, and how AI offers better ways to measure customer satisfaction. It discusses real-time insights into customer sentiment, operational excellence driven by AI, and even an AI-powered robot giving a commencement speech. AI's role in improving decision-making and enhancing customer relationships is highlighted throughout the lively discussion.