AI Knowhow

The flowers are blooming, the pollen is popping, and Courtney’s wondering why corporate spring break isn’t a thing (seriously though). While the AI Knowhow Team hits pause on the regular lineup, they're gearing up for something fresh, live, and full of Knownwell goodness. On April 15th, Courtney Baker and David DeWolf are going live on LinkedIn to peel back the curtain on what’s new at Knownwell. If you're a professional services leader - or just someone who wants to ditch the guesswork and start driving business with data - this is your backstage pass to see how our native AI platform is evolving. To register, make sure to visit https://www.linkedin.com/events/7313305362961453125/. 

Jeff Gallimore, Chief Technology and Innovation Officer at Excella, shares his expertise on leveraging AI hackathons to enhance software delivery. He discusses best practices for integrating clients as judges and forming cross-functional teams, creating a bridge from prototypes to production. The conversation highlights the significance of cultural buy-in and strategic alignment for successful innovation. Plus, insights on how non-engineers can contribute to AI advancements using accessible tools like Canva and prompt engineering make this chat a must-listen for innovators.

Logan Kilpatrick from Google DeepMind shares insights on redefining AI beyond chatbots, emphasizing the importance of UX. He discusses Gemini's advancements like long-context reasoning and multimodal capabilities. Logan illustrates how smarter, human-centered AI experiences enhance education and business. The conversation highlights the shift towards asynchronous, reasoning-driven systems, and why leaders must embrace innovative concepts like compounding intelligence. Exciting developments in AI promise to unlock new potentials for diverse industries, moving away from traditional interactions.

The best leaders don’t wait for problems to arise - they anticipate them before they happen. But how do you shift from a reactive leadership style to a proactive one? AI might just be the key. In this episode, host Courtney Baker is joined by Knownwell CEO David DeWolf, and Chief Product and Technology Officer Mohan Rao. Together, they explore how AI enables leaders to foresee challenges, manage risks, and reclaim time for strategic decision-making. From AI-driven notifications that predict client or employee concerns to tools that help leaders focus on what truly matters, they uncover how AI is reshaping leadership itself. Special guest Jess Hall, Chief Growth Officer at OpsCanvas and member of Knownwell’s AI Advisory Board, sits down with NordLight CEO Pete Buer to tackle one of the biggest hurdles in AI adoption: trust. Drawing from her experience in product strategy and AI ethics, Jess shares a powerful framework for building trust in AI systems, explains why AI skepticism mirrors the early days of automated elevators, and offers practical steps for businesses to create AI-powered products that people feel safe using. Plus, in our AI in the Wild segment, we put AI itself on the spot. Can AI tell us how to turn raw data into actionable insights? You might be surprised by the answer. Want to stop reacting and start leading with AI? Visit Knownwell.com to see how our platform helps executives like you stay ahead. Watch this episode on YouTube: https://youtu.be/N5pD5rh5hRs 

Would you rather trust an AI decision-making system that's 90% accurate but a total black box, or one that's only 70% accurate but fully explainable? What about AI that predicts your next big revenue stream with 30% certainty versus AI that boosts your operations by 70%? In this special 75th episode of AI Knowhow, we put our panel to the test in an AI-themed game of Would You Rather? Knownwell CMO Courtney Baker is joined by CEO David DeWolf and Chief Product and Technology Officer Mohan Rao for a lively debate on AI trade-offs in business. From decision-making transparency to revenue growth strategies, our team digs into real-world applications of AI and what business leaders should prioritize. Plus, NordLight CEO Pete Buer introduces a brand-new segment, This Is Your Brain on AI, where we explore Microsoft's latest study on AI reliance and its impact on critical thinking. Are we outsourcing too much of our problem-solving to AI? What should HR and L&D teams be doing to counteract potential skill atrophy? And don't miss our special guest, Abhijit Mitra, CEO of Outreach.io, who sits down with Pete to discuss agentic AI and how Outreach is revolutionizing B2B sales with AI-powered prospecting. Can AI automate the grunt work of sales reps while still keeping the human touch? Abhijit shares his vision for the future of AI agents in business. Try Knownwell’s platform today at knownwell.com. Tags: #AI #AIinBusiness #AgenticAI #MachineLearning #ArtificialIntelligence #B2BSales #CriticalThinking #BusinessGrowth #SalesTech #Automation #HR #Leadership #Technology #FutureOfWork #AIProspecting

Your data is trying to tell you something. Are you listening? AI isn’t just about insights. It’s about execution. In this episode of AI Knowhow from Knownwell, CMO Courtney Baker is joined by CEO David DeWolf Chief Product and Technology Officer Mohan Rao to explore how AI is reshaping execution in professional service firms. They discuss how AI can move beyond simple automation to orchestrate strategic execution, aligning teams, prioritizing tasks, and ensuring the right work gets done at the right time.  Our special guest, Daniel Marcous, Co-founder and CTO of April, sits down with Pete to discuss how AI is transforming tax preparation. He shares how April’s AI-powered tax solution reduces complexity and risk while building trust in financial AI products. And in a brand-new segment, What’s Up, Grok?, Pete breaks down the latest AI news—including Elon Musk’s bold claims about Grok 3. Is it truly a game-changer or just more noise? Watch this episode on YouTube: https://youtu.be/BE25MAc5jlw  Want to see how AI can help you execute on your most important priorities? Visit www.Knownwell.com to explore our AI-driven platform.   

Dr. Henna Karna, a Harvard Fellow and former Google executive, dives into practical strategies for business leaders looking to navigate the AI landscape. She emphasizes how to ensure AI addresses real problems rather than creating new ones. Cost concerns and strategic adoption take center stage as Dr. Karna reveals how companies can harness AI's potential effectively. The discussion also touches on the evolving role of major tech players and the importance of human communication in the face of changing AI trends.

Data is pouring into your business every second, but where are the insights you need to act on it? Just 27% of business executives in a recent Forrester study said their data and analytics projects produce actionable insights.  In this episode, we look at how AI can help bridge the gap between the overwhelming amounts of data available today and the actionable intelligence executives need to drive results. Knownwell CMO Courtney Baker, CEO David DeWolf, and Chief Product and Technology Officer Mohan Rao kick things off by breaking down the journey from raw data to wisdom. They discuss why 60-70% of enterprise data goes unanalyzed and how leaders can leverage AI to surface hidden insights, not just confirm what they already know. Plus, they explain why vision is critical: if you don’t know what you’re looking for, your AI won’t either. For our expert interview, Pete Buer sits down with Arman Eshraghi, CEO of Qrvey, to discuss how SaaS companies can embed analytics into their products, empowering customers with self-serve insights. Arman shares practical advice for SaaS leaders on turning data into a competitive advantage, plus a sneak peek of Knownwell's own Mohan Rao’s recent appearance on Arman's SaaS Scaled podcast. All of that PLUS another installment of AI in the Wild with Pete Buer. Pete and Courtney dive into OpenAI’s new deep research tool—an AI agent that might actually live up to the hype, according to Casey Newton of Platformer. Learn why it could revolutionize market research and competitive analysis but why it's also best suited for those with a foundational understanding of the topic at hand. Want to turn your business data into clear, actionable insights? Visit knownwell.com to learn more about the Knownwell platform. Watch this episode on YouTube: https://youtu.be/gNEMu_uLvGE  Show Notes & Related Links Connect with Arman Eshraghi on LinkedIn Connect with David DeWolf on LinkedIn Connect with Courtney Baker on LinkedIn Connect with Mohan Rao on LinkedIn Connect with Pete Buer on LinkedIn Watch a guided Knownwell demo Read The Human Impact of Data Literacy from Accenture, which includes a number of stats cited in the episode Follow Knownwell on LinkedIn Tags: #AI #DataAnalytics #BusinessIntelligence #AIinBusiness #EmbeddedAnalytics #DataInsights #SaaS #AIforExecutives #CustomerInsights #DataStrategy #EnterpriseAI #OpenAI #DeepResearch #AIApplications #BusinessGrowth

What does an AI roadmap really look like? And how does a corporate AI roadmap differ from a personal one? In this episode of AI Knowhow from Knownwell, host Courtney Baker is joined by Knownwell’s CEO David DeWolf, Chief Product & Technology Officer Mohan Rao, and NordLight CEO Pete Buer to break it all down. First, the team explores how business leaders can chart a clear AI strategy—starting with vision, linking it to business goals, and balancing customer feedback with long-term objectives. David and Mohan share insights on making micro-pivots, avoiding roadmap confusion, and the key decision every company must make: Is AI a tool, or is it your operating system? Special guest Dr. Joan Palmiter Bajorek, author of Your AI Roadmap, sits down with Pete to discuss how professionals can future-proof their careers with an AI strategy of their own. She shares why a strong personal brand, multiple income streams, and financial security are essential in the AI era and how workers can position themselves for long-term success. And in AI in the Wild, Courtney and Pete dig into AI-designed shoes. A new shoe combines AI-driven custom fitting with personalized footwear, raising big questions about AI’s role in design, manufacturing, and consumer trends. Is it just a gimmick or a glimpse of AI-powered retail to come? Sign up for Knownwell’s AI-powered platform for Commercial Intelligence: www.knownwell.com  Watch this episode on YouTube! https://youtu.be/FbmzNS1KV_0 

You’re smart. You know your business cold. But do you know how to build the right AI team? It’s harder than it looks, and the old innovation playbook just won’t cut it. Pete Buer sits down with Ben Hafele, CEO of Lean Startup and host of The Lean AI Podcast, to discuss how to assemble the right AI team. They explore what skill sets are essential, how to balance technical and strategic talent, and why AI teams need a different structure than traditional innovation groups. As always, host Courtney Baker is joined by CEO David DeWolf and Chief Product & Technology Officer Mohan Rao for a panel discussion where they further break down the key differences between AI innovation teams and traditional ones. Plus, we cover a few more burning questions about building the right AI team, like does Amazon’s famous “two-pizza rule” still apply in the AI era?  To kick the episode off, we dive into what might be the most game-changing week in AI since ChatGPT launched. With Producer Will Sherlin stepping in to help, Pete Buer unpacks the frenzy around DeepSeek’s new open-source AI model. How did this Chinese startup manage to train a cutting-edge model at a fraction of the cost of OpenAI and Meta? And why does this mark a "Sputnik moment" for AI development? From business leaders to investors, the ripple effects could be massive. Watch this episode on YouTube: https://youtu.be/sHmj55qkYR0  Sign up for Knownwell’s beta: www.knownwell.com