AI Knowhow Finding the Next Advantage When Everyone Has AI
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Sep 22, 2025 Philippe Wellens, CEO of Clio AI and former head of international data science at C3 AI, dives into the intricacies of deploying conversational AI agents. He reveals why 95% of AI pilots fail and shares insights on orchestrating AI with effective guardrails. The discussion also explores how competitive advantages now hinge on proprietary data and rapid learning cultures. Plus, the hosts dissect why agile AI-native companies are outpacing traditional giants, reshaping leadership strategies in the process.
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Utility Versus Application
- AI as a utility becomes table stakes; value comes from how you use it inside the business.
- Differentiation shifts from models to where and how AI is applied to operations.
Prioritize Data, Pipelines, Workflows
- Do prioritize proprietary data, clean pipelines, and workflow integration as your differentiation levers.
- Experiment rapidly to increase your organization's speed of learning and compound advantages.
Your Existing Know-How Is Data
- Competitive advantage often resides in the proprietary knowledge and 'exhaust' of doing business.
- Capturing employees' tacit know-how as data creates new proprietary assets for AI.