
Peter Lohmann's Podcast
Peter Lohmann hosts interview-style discussions on the business of property management.
Latest episodes

Nov 2, 2022 • 49min
BIG Announcement - Special Midseason Episode with Jon Matzner
Special Episode of the Owner Occupied podcast with Peter Lohmann & special guest Jon Matzner. In this episode we discuss:
(00:00) - Intro
(01:47) - Jon’s background and career
(03:17) - How are you utilizing Notion in your work?
(06:06) - Expanding the Garage Upgrade business
(11:09) - The 3 parts of value for people entering the world of Property Management
(22:44) - When starting or buying a PM company, what is something that people think is important, that your experience tells you people can skip entirely?
(25:31) - What’s something you’re doing every day now that you wish you had started earlier in your journey?
(28:55) - What channels have led you to building your highest-quality relationships?
(33:36) - What’s something you did radically different from your industry peers that ultimately paid off?
(37:34) - What’s the biggest struggle you’re facing right now?
(40:41) - What’s something you didn’t give enough attention to early on that you had to pay for down the road?
(43:55) - Where people can go to learn more
Learn more about Jon Matzner & how to connect with him here:
Jon on Twitter
Organized Garage
Learn more about Peter Lohmann & how to connect with him here:
Follow Peter on Twitter
Join Peter’s Newsletter
Visit Peter’s Website
RL Property Management
Mentioned in this episode:
PMbusinessinabox.com
Notion
Getting Things Done by David Allen
Cal Newport Books
“Surely You’re Joking, Mr. Feynman!” by Richard Feynman
Who by Geoff Smart

Sep 7, 2022 • 1h 3min
Brandon Scholten - Defining and Reaching Your Target Clients
Season 2, Episode 12 of the Owner Occupied podcast with Peter Lohmann & special guest Brandon Scholten. In this episode we discuss:
(00:00) - Intro
(01:35) - Brandon’s background and career
(04:43) - Can you share why you chose to go the franchise route and it’s advantages or disadvantages?
(09:35) - What did you get out of learning from Justin Roff-Marshomeone looking to get into Property Management?
(9:35) - What did you get out of learning from Justin Roff-Marsh
(15:47) - Best approaches to replacing employees and hiring for Sales when running a small business
(21:05) - What vendors are you getting a ton of value from right now?
(24:41) - The Found Gen Ad read
(26:21) - StoryBrand & building trust with your clients
(34:32) - Brandon’s marketing tactic built around listings in desired areas of management
(37:08) - Brandon’s previous life as a skateboarder
(39:20) - Appfolio Top Floor Ad read
(40:46) - How is your business structured?
Learn more about Brandon Scholten & how to connect with him here:
Brandon@keyrenterdenver.com
KeyRenterDenver.com
Learn more about Peter Lohmann & how to connect with him here:
Follow Peter on Twitter
Join Peter’s Newsletter
Visit Peter’s Website
RL Property Management
Mentioned in this episode:
The Goal by Eliyahu Goldratt
The Machine by Justin Roff-Marsh
Profitable Property Management Podcast episode with Justin Roff-Marsh
300 to 3,000 podcast on the 25k club
Marketing Secrets Podcast with Russell Brunson
Traffic Secrets
Who Not How by Dan Sullivan
Start with Why by Simon Sinek
RentScale

Aug 31, 2022 • 59min
Matt Tringali - Building An Education Business In Property Management
Season 2, Episode 11 of the Owner Occupied podcast with Peter Lohmann & special guest Matt Tringali. In this episode we discuss:
(00:00) - Intro
(01:40) - Matt’s background and career
(03:30) - How many units were you at when you merged with Home Vault?
(04:30) - Door count vs. Profitability in PM
(06:46) - What is Home Vault?
(09:08) - Is it possible to have a single software and same PMA across multiple states for a company?
(11:30) - Can you share any information about the Home Vault exit?
(15:00) - Found Gen Ad read
(16:40) - Where do you turn to when you want to learn more about the industry?
(23:06) - Can you tell the story behind Better Who?
(26:52) - What was the impulse for you to pivot into services?
(34:36) - What is some low hanging fruit for PM’s to improve their business?
(36:16) - Appfolio Stack Ad read
(37:54) - Where did you get the idea to help grow the platforms of PM’s through Better Who?
(40:33) - Is there some result you’d like to see that shows the industry is improving?
(41:15) - What’re your thoughts on customer service in the industry?
(48:03) - What are you most excited about in the industry right now?
(51:22) - How would you advise a small PM business owners to improve their marketing and grow their business?
(57:27) - How can people learn more about you online?
Learn more about Matt Tringali & how to connect with him here:
Matt on Facebook
BetterWho
BetterWho Facebook group
Property Management Remote Team Members Facebook Group
HomeVault
Learn more about Peter Lohmann & how to connect with him here:
Follow Peter on Twitter
Join Peter’s Newsletter
Visit Peter’s Website
RL Property Management
Mentioned in this episode:
Jordan Muela’s Profitable Property Management Podcast
ProfitCoach
NARPM Accounting Standards
The World is Flat by Thomas Friedman
Never Lose a Customer Again by Joey Coleman
The Effortless Experience by Matt Dixon
Buildium
Appfolio
Rentvine
LeadSimple
Zapier

Aug 24, 2022 • 1h 3min
Ben Sencenbaugh - Designing World-Class Property Management Systems
Season 2, Episode 10 of the Owner Occupied podcast with Peter Lohmann & special guest Ben Sencenbaugh. In this episode we discuss:
(00:00) - Intro
(01:56) - Ben’s background & Career
(06:52) - Ben’s experience working at NASA
(10:26) - Can you discuss the software you’ve built to facilitate property management?
(17:31) - How would you advise someone in PM who’s looking for a low-code or no-code solution?
(18:30) - Do you have any kind of metric to tell you the health of your Podio system?
(23:23) - Elevate & Delegate Ad
(25:03) - Where did you come up with the idea to create an Onboarding Manager role?
(29:45) - How do you handle your customer service aspect of the business?
(32:18) - What is the Squad Model you’ve used to build your PM company?
(35:27) - How do you gauge how well you’re doing in the eyes of your customers?
(40:06) - Why is it so difficult to have a high Direct Labor Efficiency Ratio
(43:47) - Appfolio Stack Ad read
(45:24) - How can we improve this industry for its business owners?
(49:09) - How do you facilitate coaching and teaching in your business?
(51:59) - Do you have any plans on expanding geographically?
(53:42) - Is there anything in the industry that has you excited right now?
(54:36) - What marketing advice would you give to a small Property Management company?
(57:12) - How do you think about churn?
(01:01:38) - How can people learn more about you?
Learn more about Ben Sencenbaugh & how to connect with him here:
The Realty Medics
Ben@therealtymedics.com
Ben on The Profitable Property Management Podcast
Learn more about Peter Lohmann & how to connect with him here:
Follow Peter on Twitter
Join Peter’s Newsletter
Visit Peter’s Website
RL Property Management
Mentioned in this episode:
Podio
Buildium
LeadSimple

Aug 17, 2022 • 1h 8min
Greg Crabtree - How To Escape The Business Black Hole of Growth
Season 2, Episode 9 of the Owner Occupied podcast with Peter Lohmann & special guest Greg Crabtree. In this episode we discuss:
(00:00) - Introduction
(01:35) - Greg’s career and Background
(08:40) - What do you think it is about the Simple Numbers approach that has resonated so much with people in Property Management?
(11:43) - What are some common mistakes you see small business owners making that can be easily fixed?
(16:27) - Why are you a proponent of not playing games to save money on taxes?
(21:16) - Second Nature Ad Read
(23:10) - The importance of having an emergency fund
(25:24) - How does ROIC work in practice? (Return on Invested Capital)
(33:52) - The ‘Black Hole’ between $1mm-$5mm in revenue
(42:16) - Appfolio Ad Read
(43:44) - The Labor Efficiency Ratio
(51:17) - Thoughts on the current labor shortage, inflation, the population crisis, & raising prices
(01:02:46) - When does it make sense to bring your finance function in-house?
(01:06:35) - Where’s the best place for people to learn more about you?
Learn more about Greg Crabtree & how to connect with him here:
Greg on LinkedIn
CRICPA.com
Entrepreneurs Organization
Simple Numbers by Greg Crabtree
Simplenumbers.me
The Struggle to Reverse a Shrinking Population
ProfitCoach
Learn more about Peter Lohmann & how to connect with him here:
Follow Peter on Twitter
Join Peter’s Newsletter
Visit Peter’s Website
RL Property Management

Aug 10, 2022 • 1h 11min
Chris Powers - Graduating From The CEO Role
Season 2, Episode 8 of the Owner Occupied podcast with Peter Lohmann & special guest Chris Powers. In this episode we discuss:
(01:51) - Chris’ background and career
(03:13) - What’s involved in 3rd party Property Management for Industrial Real Estate?
(05:07) - Do you handle leasing as well?
(08:04) - Making Blue Collar ‘cool’ again
(12:01) - Fort Capital’s focus on Property Management
(13:05) - Providing value to the tenants and owners via PM
(17:07) - Have you ever had issues with tenants living in your properties?
(18:09) - Are you using any specialized software in your business?
(19:46) - Investing in people vs. investing in processes
(24:37) - Ad Read: Second Nature
(26:31) - Developing the LP onboarding experience
(32:06) - How do you think about being able to sell a primarily GP Real Estate business?
(36:36) - Chris’ transition out of the CEO role & his current day to day responsibilities
(46:08) - Ad Read: Appfolio Stack
(47:47) - What were your initial emotions when you stepped away from being CEO?
(51:19) - Why are you so generous with your time?
(01:02:35) - Chris’ previous life as an investor
(01:06:25) - What marketing advice would you give to the owner of a small PM owner?
(01:10:17) - Wrap up
Learn more about Chris Powers & how to connect with him here:
Fort Capital
The Fort with Chris Powers Podcast
Follow Chris on Twitter
Learn more about Peter Lohmann & how to connect with him here:
Follow Peter on Twitter
Join Peter’s Newsletter
Visit Peter’s Website
RL Property Management
Mentioned in this episode:
Yardi
Buildium
Margaret Heffernan TED Talk - Super Chickens
The 5 dysfunctions of a Team by Patrick Lencioni

Aug 3, 2022 • 1h
Daniel Craig - 3 Metrics Every Property Manager Must Know
Season 2, Episode 7 of the Owner Occupied podcast with Peter Lohmann & special guest Daniel Craig. In this episode we discuss:
(01:42) - Danny’s background and career
(06:33) - Creating the Benchmark studies
(09:58) - The importance of efficiency in Property Management
(13:06) - Direct Labor Efficiency Ratios & Unit Churn
(21:40) - Profit Coach’s Webinars
(26:42) - Second Nature Ad
(28:35) - Updating the NARPM accounting standards
(35:11) - Mindset & Identity in Property Management
(43:50) - Appfolio Ad
(45:24) - Thoughts moving from the vendor space into owning a Property Management company
(51:43) - Low hanging fruit for small businesses looking to grow their marketing
Learn more about Daniel Craig & how to connect with him here:
2022 NARPM Benchmark Study
NARPM
Daniel@pmprofitcoach.com
Learn more about Peter Lohmann & how to connect with him here:
Follow Peter on Twitter
Join Peter’s Newsletter
Visit Peter’s Website
RL Property Management
Mentioned in this episode:
Profit Coach
Buildium
Appfolio
So Good They Can’t ignore You by Cal Newport

Jul 27, 2022 • 46min
Special - Peter on 300 to 3000
Peter on 300 to 3000 Podcast hosted by Matthew Whitaker and Spencer Sutton
Grow Your Influence - Our Interview w/ Peter Lohmann
If there’s one thing we know, it’s that Peter Lohmann is a popular guy. How else could we explain his massive success on platforms like Twitter and LinkedIn, or the fact that he’s built (and it’s still growing) a strong email list of readers eager for his newsletter?
What we admire most about Peter is how he genuinely wants to help other property managers build a great business….just like us!
In this episode, we welcome Peter to Birmingham. If you don’t know Peter, he’s the co-founder and CEO of RL Property Management in Columbus, Ohio.
Join us as we pick his brain to find out what makes him tick and how exactly he’s built an excellent business, a substantial following, and a tremendous reputation in the property management world.
Learn more about Matthew Whitaker and Spencer Sutton & how to connect with them here:
Evernest
Email the Show
Learn more about Peter Lohmann & how to connect with him here:
Follow Peter on Twitter
Join Peter’s Newsletter
Visit Peter’s Website
RL Property Management

Jul 20, 2022 • 1h 52min
Special - Peter on The Profitable Property Management Podcast
Peter on The Profitable Property Management Podcast hosted by Jordan Muela
Engineering & Optimizing Property Management w/ Peter Lohmann
In this episode we discuss:
From engineer to entrepreneur, Peter applies his systems and processes thinking to his property management business.
What Peter loves about starting and growing a business? He says you're constantly at the limit of your capabilities.
"Every time you add a few hundred doors, everything breaks – and you have to rework your processes and redistribute workload among employees." - Peter Lohmann
Learn more about Jordan Muela & how to connect with him here:
Jordan's Podcast
Jordan's Facebook
Jordan's LinkedIn
Learn more about Peter Lohmann & how to connect with him here:
Follow Peter on Twitter
Join Peter’s Newsletter
Visit Peter’s Website
RL Property Management

Jul 15, 2022 • 58min
Special - How I Took 5 Weeks Away From My Business
Season 2, Bonus Episode of the Owner Occupied podcast with Peter Lohmann & special guest Andy VandenBerg. In this episode we discuss:
(00:00) - Intro
(01:45) - Why Andy wanted to interview Peter
(03:39) - Peter’s relationship with his business partner & hiring a COO
(05:11) - How did the idea for this time off come about and what did you need to do in order to pull it off?
(09:19) - Was there any form of contact during these 5 weeks?
(11:49) - What was the number one thing that needed to be in place for this to happen?
(14:41) - How do you think about putting processes in place that require your judgment?
(19:00) - Do you think it’s relevant for someone other than the owner to take a break like this?
(21:13) - Second Nature Ad
(22:52) - What would you change the next time you take a break like this?
(25:49) - Do you feel like your business was able to thrive while you were gone, or just survive?
(28:03) - How did your employees react when you told them you were taking this break?
(29:51) - Accepting that there would be problems going in & having trust in your team
(33:03) - Andy’s experience with 14 mandatory days off
(34:46) - What was the high level itinerary for the 5 weeks off and what did you hope to achieve?
(40:18) - Did your relationship change with your family during that month?
(40:53) - How would you balance solo time vs. family time if you were to bucket out your time off going forward?
(41:56) - Did you come back to work with a new vision for your relationship with your business?
(48:16) - Thoughts on email and slack batch working
(50:41) - How are you thinking about bucketing out your next time off?
(51:43) - What did your OOO say and did you get any funny responses?
(54:22) - Wrap up & final thoughts
Learn more about Andy VandenBerg & how to connect with him here:
Follow Andy on Twitter
AndyVandenber.com
Learn more about Peter Lohmann & how to connect with him here:
Follow Peter on Twitter
Join Peter’s Newsletter
Visit Peter’s Website
RL Property Management
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