

The Home Service Expert Podcast
Tommy Mello: $200 Million Founder|Forbes, Inc., Entrepreneur Columnist
The Home Service Expert podcast is the No. 1 podcast for ambitious home service entrepreneurs, whether they are in plumbing, HVAC or another niche. In this show, Tommy Mello, a $200M business founder, will talk with the best entrepreneurs and experts in the home service industry and beyond, to share insights that have made them successful: from the newest marketing tools to the best scaling strategies. Previous podcast guests include Terry Nicholson (former national trainer of NYSE-listed home services company), Craig Smith (President of HomeAdvisor, a home services marketplace valued at $2B+), Cameron Herold (former COO of three $100M+ companies), etc.
Episodes
Mentioned books

Feb 18, 2022 • 1h 1min
Q&A with Tommy - Growing Your Business Faster by Hiring The Right People
Tommy Mello shares insights on surrounding yourself with ambitious talent for business growth. Discover innovative strategies like apprenticeship programs and geofencing for effective hiring. The discussion includes transitioning from 1099 to W-2 employees, focusing on fleet safety, and utilizing CRMs. Explore how embracing 'controlled chaos' can spark innovation and maintain a clear vision despite challenges. Tommy emphasizes the significance of customer understanding and strategic marketing to drive success and resilience in tough times.

Feb 11, 2022 • 1h 35min
Winning the War for Talent - How To Attract and Retain the Best Employees
Jody Underhill is the founder of RapidHire, a director at Green Elephant Agency, the owner of Appointment Nerds, and the founder of Upside Down Iceberg. He is an accomplished social media strategist who worked with various marketing experts such as Russell Brunson, Josh Nelson, Frank Kern, and Ryan Deiss, and has helped over 150 businesses in the development of their marketing strategy. In this episode, we talked about the right job ads, culture, the difference between hiring and recruiting…

Feb 4, 2022 • 1h 4min
Building an Impressive Website That Gets You More High-Quality Leads
Tim Brown is the CEO and founder of Hook Agency and the author of 101 Proven Ways To Hook Better Leads. His boutique digital agency specializes in combining visual design and SEO for small businesses and construction companies. Tim is a content strategy evangelist who has been featured on Forbes, Neil Patel, NBC, and Fast Company. In this episode, we talked about organic vs paid advertising, the importance of great website content, SEO, handling websites that don’t rank…

Jan 28, 2022 • 1h 16min
Developing Top-Notch Training To Build A Strong Team of A-Players
Victor Rancour is the president of Absolute Airflow and the CEO of Service Hero Academy, which provides powerful training resources for beginners and intermediates in the industry, as well as those who are struggling to increase their sales. In this episode, we talked about maintaining honesty with employees to promote loyalty, rebranding your company, advertising opportunities during COVID, the power of training and promoting from within…

Jan 21, 2022 • 1h 6min
How Building a Business to Sell (Even If You’re Not Selling It) Can Help You Achieve Entrepreneurial Freedom
John Warrillow is an expert in entrepreneurship, small business, and strategic planning. He has been the president of The Value Builder since 2015, and the owner and president of the Warrillow Network since 1997. He is the host of Built to Sell Radio, which is ranked as one of the Top 10 podcasts for business owners. His best selling book, Built to Sell, has already been translated into 12 languages and was recognized by both Fortune and Inc. as one of the best business books of 2011. In this episode, we talked about running an independent business, automated subscription models, productization, NPS…

Jan 14, 2022 • 1h 14min
Q&A with Tommy - Outselling Your Competition Without Lowering Your Prices
Dive into strategies for outpacing competitors by prioritizing value over price cuts. Learn how to enhance your business through investments in quality employees and customer experience. Discover the power of equity sharing programs to boost performance and company value. Explore the importance of strong leadership and KPIs for strategic growth. Uncover tactics for optimizing marketing investments and customer acquisition without sacrificing profitability. Plus, gain insights into building resilience to overcome challenges!

Jan 7, 2022 • 1h 5min
Upgrading Your Digital Marketing to Recover from Pandemic Losses
Bill Rossell is a marketing expert and the Chief Sales Officer of 1SEO Digital Agency. He oversees all of the pre- and post-sales relationships with clients, making sure that sales teams are setting the proper expectations. He spent six years in the Navy and was in the restaurant business until he decided to join 1SEO. In this episode, we talked about digital marketing, ROI, customer feedback…

10 snips
Dec 31, 2021 • 1h 14min
Adopting Performance-Based Compensation to Scale Your Business Sustainably
In this engaging discussion, Danny Kerr, Managing Partner at Breakthrough Academy, shares his journey from growing sales by 300% at just 20 to leading a thriving startup for contractors. He delves into the merits of performance-based pay, emphasizing its role in fostering a positive workplace culture. Topics like the significance of employee motivation beyond monetary rewards, building a unified team mentality, and the importance of cultivating a supportive mindset are explored. Danny also touches on the mutual benefits of altruism and the power of collaborative networking.

Dec 24, 2021 • 1h 14min
Planning Your Business Exit to Maximize Profit and Cut Losses
Adam Coffey has spent over the last two decades serving as President and CEO of three national private equity backed service companies across different industries. He is the best selling author of The Private Equity Playbook, and has just released his new book, The Exit Strategy Playbook. He was also named one of the most influential leaders by the Orange County Business Journal from 2018-2020. In this episode, we talked about private equity, asset diversification, having a building-to-sell mentality...

Dec 18, 2021 • 52min
Creating a Winning Company Culture That Attracts and Retains Top Talent
Dominic Rubino is a successful entrepreneur, business coach and podcaster and owns three companies: Profit Toolbelt, Bizstratplan.com and Cabinetmakers Profits System. Dominic helps owners and contractors who want more time, money and strategy. He has built, grown and sold a number of businesses over the last 20 years. Dominic is also an active public speaker and the author of the book Construction Millionaire Secrets. In this episode, we talked about entrepreneurship, customer avatars, branding vs. direct response, hiring, sales...