

The Home Service Expert Podcast
Tommy Mello: $200 Million Founder|Forbes, Inc., Entrepreneur Columnist
The Home Service Expert podcast is the No. 1 podcast for ambitious home service entrepreneurs, whether they are in plumbing, HVAC or another niche. In this show, Tommy Mello, a $200M business founder, will talk with the best entrepreneurs and experts in the home service industry and beyond, to share insights that have made them successful: from the newest marketing tools to the best scaling strategies. Previous podcast guests include Terry Nicholson (former national trainer of NYSE-listed home services company), Craig Smith (President of HomeAdvisor, a home services marketplace valued at $2B+), Cameron Herold (former COO of three $100M+ companies), etc.
Episodes
Mentioned books

Dec 10, 2021 • 1h 2min
Scaling Your Business With Effective Marketing And Relationship Building
Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $100 million-plus home service business with over 400 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, host and A1 Garage Doors owner Tommy Mello answers your biggest questions about the 1099 model, branding for new business, hiring, pay-for-performance programs…

Dec 3, 2021 • 1h 10min
Business Growth Strategies from Twitter's #1 Philanthropist, Bill Pulte
Bill Pulte is the CEO of Pulte Capital Partners and the former director of Pulte Homes. A self-made millionaire, Bill is best known for being a Twitter philanthropist. He is also the grandson of William Pulte, the founder and chairman of the home construction and real estate development company Pulte Group. In this episode, we talked about arbitrage, platform consolidation, technology, EBITDA, cryptocurrency...

Nov 26, 2021 • 1h 5min
Writing Solid Contracts to Protect Your Business from Lawsuits
Karalynn Cromeens is the owner and managing partner of The Cromeens Law Firm, PLLC. She holds more than 16 years experience practicing construction, real estate, and business law. In her professional career, Karalynn has successfully filed more than 1,000 lawsuits to foreclose or remove mechanic's liens, with several of those being tried to a jury. Karalynn has grown her law firm at a tremendous rate and serves as a mentor to her employees. In this episode, we talked about workers’ compensation, contracts, subcontracting...

Nov 19, 2021 • 56min
Making The Most of Your Acquired Business' Assets to Maximize Your Investment
Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $50 million-plus home service business with over 200 employees in 9 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Millionaire podcast, host and A1 Garage Doors owner Tommy Mello answers your biggest questions about marketing campaigns and setting customer expectations, how to set up GMBs correctly, justifying pricing with customers, business partnerships, getting credit for your business...

Nov 12, 2021 • 1h 2min
How Freelancers Can Help Your Company Scale Without Taking Big Risks

Nov 5, 2021 • 57min
Leveraging Outsourced Solutions To Grow Your Business Faster
Charlie Felker is the co-founder of Free2Grow, a company that provides back office support to service-based companies to allow owners and operators to focus on growing their business. An expert in home service management, leadership and entrepreneurship, he has also co-founded several other companies, such as RFP Testing and HBM Holdings. In this episode, we talked about outsourcing, CRM, hiring...

Oct 29, 2021 • 50min
Applying the Power of PR to Dominate Your Niche
Heather Ripley is the CEO and founder of Ripley PR, as well as the founder and CEO of Orange Orchard PR. She authored the book Next Level Now: PR Secrets to Drive Explosive Growth for Your Home Service Business. She has also helped implement successful PR initiatives for several high profile clients with popular publications such as Entrepreneur Magazine, Franchise Times, The Wall Street Journal, The New York Times and Forbes, to name a few. In this episode, we talked about the difference between marketing and PR, effective PR on a limited budget, choosing the right PR agency...

Oct 22, 2021 • 1h 18min
Embracing a Systematic Approach to Build a 9-Figure Home Service Business
Josh Kelly is the CEO of Clover Marketing and Consulting, as well as the host of the LIP Service For Contractors podcast. He teaches home service business owners how to consistently grow from seven figures all the way up to nine figures. He has helped his own family business, a local heating, cooling and plumbing company in Phoenix, grow from $7M to $175M in just 14 years. He has been featured on major platforms like CBS, Fox and NBC. In this episode, we talked about conversion rates, pricing, marketing...

7 snips
Oct 15, 2021 • 1h 4min
Q&A with Tommy - Building a Thriving Business by Selling Value to Your Customers
Tommy Mello dives into the essentials of building a successful home service business. He discusses aligning employee goals with company aspirations to enhance customer satisfaction. The importance of effective financial management and strategic call tracking for profitability takes center stage. Tommy also shares tips on maintaining employee morale while tackling operational challenges. Finally, he highlights innovative communication strategies to stay connected with customers and introduces an exciting membership program to boost business success.

Oct 8, 2021 • 1h 12min
Making Use of Field Service Management Technology to Grow and Scale Your Business Faster
Gabriel Pinchev is an expert in contracting CRM with a strong background in the technology sector. He is the founder and the CEO of FieldPulse, a field service software that acts as a digital hub for running entire contracting businesses from a single app, which helps contractors keep track of their business and get paid faster. In this episode, we talked about the benefits of having a CRM, putting up a business that scales beyond your craft, customer service...