
The Home Service Expert Podcast
The Home Service Expert podcast is the No. 1 podcast for ambitious home service entrepreneurs, whether they are in plumbing, HVAC or another niche. In this show, Tommy Mello, a $200M business founder, will talk with the best entrepreneurs and experts in the home service industry and beyond, to share insights that have made them successful: from the newest marketing tools to the best scaling strategies. Previous podcast guests include Terry Nicholson (former national trainer of NYSE-listed home services company), Craig Smith (President of HomeAdvisor, a home services marketplace valued at $2B+), Cameron Herold (former COO of three $100M+ companies), etc.
Latest episodes

Nov 25, 2022 • 55min
Maximizing Your Assets to Expand Your Business Quickly Without Losing Momentum
Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $150 million-plus home service business with over 500 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about culture, competition, managing tough conversations with employees...

Nov 18, 2022 • 1h 2min
Outmarketing your Competition with the Five-Step Marketing System
Phillip Stutts is the founder and CEO of Win BIG Media, a corporate marketing agency, and Founder/Executive Chairman of Go BIG Media, a political marketing ad firm. Over the course of more than two decades, he has contributed to 1,472 election victories, including three U.S. Presidential victories, and worked with multiple Fortune 200 companies. Phillip has written multiple best-sellers, including his latest best-selling book titled “The Undefeated Marketing System: How To Grow Your Business and Build Your Audience Using The Secret Formula That Elects Presidents.” In this episode, we talked about marketing, data analytics, advertising...

Nov 11, 2022 • 1h 9min
Closing More Calls with Personalized Customer Service
Zac Garside is the CEO of Power Selling Pros, a company that gives personalized CSR & dispatch training to create a thriving culture of “WOW” experiences. He was previously Head of Marketing for the company, wherein he has personally coached more CSRs than he or anyone else at Power Selling Pros can count. He also hosts his own podcast called This Call May Be Recorded where he listens to recorded calls of CSRs and shares tips for improvement. In this episode, we talked about CSR training, communication, coaching, dispatcher training, employee retention...

Nov 4, 2022 • 1h 8min
Developing Persuasive Employees to 10x Your Sales
Michael Bernoff is the President and Founder of Human Communications Institute, a company that specializes in working with people whose success depends on communication clarity. He is also a leader in the personal and professional development industry, and has worked directly with individuals as well as corporate executives who desire to transform their corporate culture in an ever changing marketplace. Michael is a seasoned public speaker who specializes in direct sales, corporate recruitment, and sales training. In this episode, we talked about self-development, personal transformation, psychology, sales, employee training and retention…

Oct 28, 2022 • 1h 11min
Focusing Your Resources on Marketing And Hiring to Set Your Business for Success
Discover the keys to successful hiring and the importance of building a motivated team. Explore how setting clear goals can lead to both personal and business achievements. Learn effective marketing strategies and the need for a robust online presence. Tommy discusses the significance of training and competition in enhancing team performance. Find out about optimizing time management and the impact of compensation structures on company culture. Uncover unique strategies for thriving in the garage door industry beyond just new construction.

Oct 21, 2022 • 1h 27min
Transforming your Employees into Resilient Leaders through Ethical Influence
Keith Mercurio is the Senior Director of Executive Success of ServiceTitan, and CEO & Founder at Ethical Influence Global. Keith has spoken to nearly 20,000 people on the topics of leadership, influence, sales, and personal development. He has guided over 600 businesses and transformed their own leadership identity and led unprecedented growth for their teams. In this episode, we talked about coaching, training, leadership development, decision making, personal development...

Oct 14, 2022 • 1h 2min
Using Marketing Technology to Become a Powerhouse in the Home Service Industry
Wesley Mathews is the co-founder and Chief Growth Officer of High Level Marketing, a nationwide full-service digital marketing company. High Level Marketing has been helping businesses grow their reach and impact online since 2009, and quickly became one of the fastest-growing web marketing firms in Michigan. In this episode, we talked about digital marketing, customer satisfaction, SEO, CRM, branding...

Oct 7, 2022 • 59min
Using Text Messaging to Turn More Leads into Happy Customers
Aaron Weiche is the co-founder and CEO of Leadferno, a text messaging platform that aims to help close more leads faster. He is an entrepreneur, founding and leading multiple companies and digital marketing agencies over the past 20 years. Prior to Leadferno, he was the CEO of GatherUp where he led the company to experience 5X growth in a span of four years and appeared in the INC 5000 list for 2019. He continues to share his expertise as a co-host for a podcast on running a SaaS company called TheSaaSVenture.com, as well as through international speaking engagements on the topics of digital marketing, customer experience, conversion, and messaging. In this episode, we talked about text messaging, digital marketing, conversion…

Sep 30, 2022 • 1h 4min
Hiring Employees You Won't Want to Fire through the Core Fit Hiring™ Process
Ryan Englin, CEO of Core Matters, helps blue-collar companies enhance hiring and retention. He discusses building trust in hiring, focusing on candidate behaviors rather than experience. Englin highlights the need for rigorous recruitment practices and the value of effective onboarding that aligns with employee aspirations. He emphasizes fostering workplace relationships over monetary compensation, showcasing how camaraderie boosts job satisfaction. Additionally, he shares insights on transforming recruitment through technology and the importance of team dynamics.

Sep 23, 2022 • 56min
Building Your Team of A-Players by Focusing on Employee Satisfaction & Retention
Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $150 million-plus home service business with over 500 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about branding, relationship building, employee retention, financing, leasing...
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