

Hospitality Daily Podcast
Josiah Mackenzie
Stay informed and inspired to delight people and grow your business with daily conversations with interesting people doing interesting things. Hosted by Josiah Mackenzie.
Episodes
Mentioned books

Jul 23, 2023 • 18min
Sustainable Hospitality - Ian Pullan, KSL Resorts
Ian Pullan is Senior Vice President of Asset Performance at KSL Resorts. In this episode, you'll learn how their "On Purpose" sustainability program got started, the importance of storytelling, the impact on their business, and much more.Follow Ian on LinkedInRead more about the On Purpose sustainability programLearn more about KSL ResortsResource from Actabl: The Future of Hotel Labor Management: A Smarter, People-First Approach to Profitability A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Jul 22, 2023 • 19min
Building Local Relationships - Wil Slickers, Hospitality.FM
Wil Slickers is the founder of Hospitality.FM, and in this episode, talks about the power of building strong relationships in your community. Follow Wil on LinkedInListen to Wil's podcast, Slick TalkLearn more about Hospitality.FMResource from Actabl: The Future of Hotel Labor Management: A Smarter, People-First Approach to Profitability A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Jul 21, 2023 • 13min
Barbie Takes Over Vegas: Designing Activations Around Cultural Moments - Brooke Sanchez, Circa Resort & Casino
Today, we're learning from Brooke Sanchez, Director of Marketing and PR at Circa Resort & Casino in Las Vegas. In this episode, you'll hear the story behind their Barbie activation, what it includes, the impact so far - and the opportunity for all hospitality providers to take advantage of cultural moments like these. Follow Brooke on LinkedInLearn more about Circa Resort & CasinoResource from Actabl: The Future of Hotel Labor Management: A Smarter, People-First Approach to Profitability A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Jul 20, 2023 • 28min
What's Going On In San Francisco - Cassandra Costello, San Francisco Travel Association
Cassandra Costello is Executive Vice President and Chief Policy and External Affairs Officer at the San Francisco Travel Association.In this episode, we cover what's going on in San Francisco, if traveling here is safe, what's going on in the neighborhoods of this city, why tourism matters, and how hospitality providers can work together and get involved with local government to affect change.Follow Cassandra on LinkedInLearn more about the San Francisco Travel AssociationResource from Actabl: The Future of Hotel Labor Management: A Smarter, People-First Approach to Profitability A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Jul 19, 2023 • 8min
Neighborhood-Based Hospitality - Philippe Zrihen, Ennismore
Philippe Zrihen is Head of Americas for Ennismore.In this episode, you'll learn about how your local neighborhood can (and should) inform how you provide hospitality.Follow Philippe on LinkedInLearn more about EnnismoreOperating lifestyle hotel brands: Lessons from Philippe Zrihen at Ennismore (HotelOperations.com)Resource from Actabl: The Future of Hotel Labor Management: A Smarter, People-First Approach to Profitability A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Jul 18, 2023 • 9min
Creating Strong Brands - Philippe Zrihen, Ennismore
Philippe Zrihen is Head of Americas for Ennismore.In this episode, you'll learn about what it takes to create and cultivate strong brands in hospitality.Follow Philippe on LinkedInLearn more about EnnismoreOperating lifestyle hotel brands: Lessons from Philippe Zrihen at Ennismore (HotelOperations.com)Resource from Actabl: The Future of Hotel Labor Management: A Smarter, People-First Approach to Profitability A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Jul 17, 2023 • 26min
From Finance to Hospitality: Career and Leadership Lessons - Philippe Zrihen, Ennismore
Philippe Zrihen is Head of Americas for Ennismore.In this episode, you'll learn about Philippe's career journey, the worlds of finance, mergers & acquisitions, working with Accor, assembling a collection of lifestyle hotel brands, leadership lessons, and building a strong organizational culture. Follow Philippe on LinkedInLearn more about EnnismoreOperating lifestyle hotel brands: Lessons from Philippe Zrihen at Ennismore (HotelOperations.com)Resource from Actabl: The Future of Hotel Labor Management: A Smarter, People-First Approach to Profitability A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Jul 14, 2023 • 11min
Building Sustainable Luxury - Denise Dupré, Champagne Hospitality
Today we're learning from Denise Dupré, founder and managing partner of Champagne Hospitality, about how she's developing new sustainable luxury hospitality properties.👉 If you liked this, listen to our other episodes about sustainability.Resource from Actabl: The Future of Hotel Labor Management: A Smarter, People-First Approach to Profitability A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Jul 13, 2023 • 20min
Fight For Your People - Denise Dupré, Champagne Hospitality
Today we're learning from Denise Dupré, founder and managing partner of Champagne Hospitality, about hiring, retaining, and developing talented people.👉 If you liked this, listen to our other episodes about People.Resource from Actabl: The Future of Hotel Labor Management: A Smarter, People-First Approach to Profitability A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Jul 12, 2023 • 19min
Delivering Luxurious Hospitality - Denise Dupré, Champagne Hospitality
Today we're learning from Denise Dupré, founder and managing partner of Champagne Hospitality, about what it takes to design and deliver remarkable hospitality experiences. Resource from Actabl: The Future of Hotel Labor Management: A Smarter, People-First Approach to Profitability A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands