Hospitality Daily Podcast

If you care about hospitality, why should you care about finance and Wall Street? To answer that question, I went to Wall Street in New York and met with Trica Jean-Baptiste, Founder and CEO of Morgensheer Hospitality, who has a fascinating career that started in hospitality, PR, and media and has evolved into her current work as a capital connector - someone at the heart of the investment world in hospitality today. In this conversation, you'll learn about how Trica built and evolved her career in hospitality, and we also talk about the world of finance in hospitality and why all of us should learn about it.Learn more about Morgensheer HospitalityFollow Trica on LinkedInBuy Trica's book: Operation Reset: A Guide to Reinvent Your Career in Any Economy A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Tanner Cummings is creating a "deconstructed resort" based on an old Celtic concept of "thin places" - the notion of heaven meeting earth. In this episode, you'll learn how he and his wife Melissa drew from their background of ministry and caring for others into the opportunity they had to create a radically different kind of hospitality business in northern Georgia. You'll learn how they also draw from their career experiences in technology and e-commerce to build this business, how they think about design, and what's been helpful from a personal development standpoint. Learn more about the Thin Spaces Hotel CompanyLearn about the Cypress Micro ResortFollow the Cypress Resort on InstagramFollow Tanner on InstagramFollow Tanner on LinkedIn A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Fernando Vives is the Chief Commercial Officer of NH Hotel Group, and one of the biggest takeaways I had from our conversation is the need to never stop learning. In this episode, you'll learn why he encourages us to live with a learner's mindset and stay curious to succeed in hospitality today. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Everyone wants to be innovative, create something remarkable, and provide memorable hospitality - but what does that take....really? Getting to know our guest today, Adam Wallace, over the past 15 years has shown me the answer to that question is culture. Early in his career, Adam worked at his family's hotel in New York, getting national media coverage for the innovative community building they were doing - and today runs Spherical, a hotel marketing agency with a client roster that's a who's who of the most exciting brands in hospitality today. In this episode, you'll learn about the hotel that was far ahead of the curve on innovation in hospitality - but more importantly, what was behind all that innovation and the lessons about providing hospitality that are timeless and applicable to your work today. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Are you looking to attract more travelers to book a stay with you and enhance their experience when they do? If so, you'll love this episode because we're learning from Gina Lambright, VP of Marketing at Sojern, a SaaS-based travel marketing platform powered by AI and machine learning. Gina shares insights on how hospitality providers can use data to drive direct bookings, increase campaign ROI, and build long-term loyalty. You'll learn about the importance of owning and managing data well, the benefits of personalized marketing, and how Sojern is working with clients to drive results. Follow Gina on LinkedInLearn more about SojernDownload the report: How Hotel Brands Are Using First-Party Data to Drive Revenue & Build Stronger Relationships A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Populus is going to be the first carbon-positive hotel in America when it opens in Denver in 2024, which basically means it leaves the planet in a better place than before it existed because it's removing carbon dioxide (C02) emissions from the air. In this episode, we’re going behind the scenes with the developer of the incredible project, Jon Buerge of Urban Villages, to hear all about how it got started and the opportunity it presents for all of us in hospitality.Follow Jon on LinkedInLearn more about Urban VillagesLearn more about the Populus from Studio Gang and dezeen A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Melissa Maher helped build Expedia over 20 years into one of the biggest companies in the world as its Chief Marketing Officer. In this episode, you'll hear the career and leadership lessons she learned through that experience - as well as how she planned and navigated her transition into the work she's doing today. Watch Melissa's interview with DEI Advisors on her career journeyFollow Melissa on LinkedInLearn more about Pinnacle Enterprises Group A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Stefan Merriweather is Head of Creative for The LINE hotels, and today, we're learning from him about everything from developing new projects to collaborating with artists to empowering team members. After listening to this episode, you're going to be inspired to use art, design, and creativity as a powerful way to delight your guests and grow your hospitality business.Follow Stefan on LinkedInFollow Stefan on Instagram A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Whether you're still working on your budgets for the year ahead or have those all done, our guest today has advice for what it will take to succeed over the year ahead. Bill Walshe is the former CEO of Viceroy Hotel Group, and today, he's helping others in hospitality as a board member, strategic advisor, and keynote speaker. In this episode, you'll learn the two titles Bill wants you to have - as well as how you need to think about balancing bold pricing with generosity.Follow Bill on LinkedInVisit Bill's websiteWatch Bill's Ted talk: A Roadmap of Pride A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

In this episode, we delve into the transformative hospitality and strong convictions of Jeff Stanford, co-owner (with his wife Joan) of the Stanford Inn in Mendocino, California. They are not just passionate about providing a great guest experience; they're committed to promoting plant-based eating, local travel, and a connection with nature. Join us as we explore how the Stanfords are using their inn as a tool to inspire positive change in the world. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands