Hospitality Daily Podcast

In this episode, I'm interviewed by Mollie Reese - host of the Stay in Good Company Podcast (Spotify) - all about slow travel, how it's shaped me, and some of the best things I've seen in hospitality recently. If you enjoyed this, don't miss my interview with Mollie here: The Joy of Slow Travel: What I've Learned Going From Corporate Burnout to Reconnecting with the Soul of Hospitality Follow Stay in Good Company on LinkedInFollow Stay in Good Company on InstagramFollow Stay in Good Company on Facebook A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

If you want some inspiration on what it looks like to expand the definition of what it means to be a hospitality provider, you should listen to Sid Garza-Hillman today. Sid is the Wellness Programs Director at The Stanford Inn in Mendocino, he's the author of "Ultra Running for Normal People. In this episode, you're going to hear about why he founded the Mendocino Coast 50K ultramarathon in his community, how the Stanford Inn got involved, the impact of this - plus what he's learned about ultrarunning and personal development. If you liked this episode:Listen to my other episode with Sid: How We Use Nutrition & Wellness Programming To Serve Our GuestsListen to our other episodes on wellness here A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

For so many people, spas, wellness amenities, retail outlets, and shopping are a big part of the fun of staying at a hotel or resort - so are you making the most of these as a hospitality provider? Amy Mullins is Vice President of Retail & Spa for KSL Resorts, and in this episode, you'll hear the opportunities she sees for showing hospitality through attentive service, the power of selling things that delight your guests and enhance your brand, trends she sees in spa and wellness - and her unconventional approach to recruiting. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Maud Bailly, CEO of Accor's Sofitel, MGallery & Emblems brands, discusses the evolving landscape of luxury hospitality, emphasizing personalized guest experiences, strategic management of iconic hotel brands, and the urgent need for sustainability and social responsibility.

How can hotels use technology to enhance guest experiences without losing the personal touch that defines great hospitality? In this episode, we're learning the answer to that question from Maud Bailly, the CEO of Sofitel, MGallery & Emblems at Accor, who before that was the group's Chief Digital Officer in charge of Digital, Data, Information Systems, Distribution, and Sales. Listen to what she learned in this role, how tech innovation can coexist with and even amplify the human element in hospitality, and how digital leadership helped Maud in her career journey. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Today Zach Demuth, Global Head of Hotels Research at JLL, walks us through their Global Hotel Investment Outlook for 2024. What we cover in this episode is relevant for anyone who works in hospitality because we're going to get into everything from the real impact of brands today to the return of urban hospitality to high-potential emerging markets to watch. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Phil Hospod is one of the top lifestyle hotel developers and owners in the world - he's the founder and CEO of Dovetail + Co - and he didn't get to where he is today by thinking the same as everyone else. In this episode, you'll hear some common misconceptions that cause businesses to lose the magic of hospitality and the opportunities that excite him the most now. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Dr. Romie Mushtaq is a board-certified physician and one of the most fascinating people I've met in hospitality. After spending six years as the Chief Wellness Officer at Evolution Hospitality, she moved to Great Wolf Resorts to be their Chief Wellness Officer - and in this episode, you're going to learn how she takes care of the people providing hospitality....with plenty of lessons for you and your hospitality business.Learn about Dr. Romie's book, "The Busy Brain Cure"Listen to our other episode with Dr. Romie, How To Rest Well and Avoid BurnoutFollow Dr. Romie on LinkedInFollow Dr. Romie on InstagramFollow Dr. Romie on YouTube  A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

This episode is sponsored by Sojern - the #1 marketing platform for hospitalityToday, Chip Conley joins us to talk about his new book, Learning to Love Midlife, and what he's doing now as the co-founder of the Modern Elder Academy.You may also enjoy our other episode with Chip - What I Learned At Airbnb About Hospitality - or our entire conversation on YouTube. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

This episode is sponsored by Sojern - the #1 marketing platform for hospitality Today, we're joined by Chip Conley - whom many of you know as the founder of Joie de Vivre Hospitality - an early leader in boutique lifestyle hospitality. Chip is the author of Learning to Love Midlife, which we're going to be talking about tomorrow on the podcast - it's up now on the Hospitality Daily YouTube channel - but today, I asked him to share what he learned during his time as Head of Global Hospitality and Strategy for Airbnb because in many ways this role was foundational to his work now as an author, speaker, and co-founder of the Modern Elder Academy. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands