Hospitality Daily Podcast

Study after study is showing travelers today want nature-focused hospitality experiences, but how exactly do you design and create these? Joining us today to answer this question is Scott LaMont, CEO of EDSA, a firm that focuses on creating these around the world. In this episode, you'll hear about landscape architecture, something called "deconstructed hospitality" and how this can look through a case study of a project they did recently. There are lessons here for all of us about how to design exciting new experiences for our guests.Follow Scott on LinkedInLearn more about EDSALearn more about Naviva, a Four Seasons resort A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Tracy Prigmore is a hotel owner, operator, and developer. You may know her from She Has a Deal - which includes a pitch competition but is much more. In this episode, you’ll hear about Tracy's recent conversations with hospitality leaders, the importance of fostering mentor relationships, overcoming barriers in the industry, taking calculated risks, the power of peer learning, and the importance of financial literacy. From her personal story to her work today, Tracy will get you fired up by what can happen when we work together in hospitality. Follow Tracy on LinkedIn A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

If you’ve created a great hospitality business, you should make as much money as you can because that will fund everything else you do - from designing and delivering a great guest experience to paying your teams well to allowing you to expand and serve more people. To help you understand some of the opportunities here, we’re going to learn from Thibault Catala, who started his career in revenue management at companies such as Four Seasons and IHG before moving into investment management and advisory work as the co-founder and Chief Operating Officer of Vertell Asset Management. In this episode, you’re going to learn about the opportunity in revenue management and strategy today, the role of operations in hospitality, optimizing your tech stack, the surprising northstar metric to track for high performance - and much more.Follow Thibault on LinkedInLearn more about Catala Consulting A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

My parents work in ministry, and I grew up in a home where I always saw them giving to others. Something I've been thinking a lot about recently is how to take care of the people in our world who take care of others. It turns out there was someone in the Hospitality Daily community, Nathan LaGrange, who cares deeply about this. Nathan is the Executive Director of Oasis Rest International, and he and I had the chance to connect recently to discuss this and what he's doing at Oasis. In this episode, you'll hear more about this - and what he's learned about taking care of the people who take of others in our world. Connect with Nathan on LinkedInLearn more about Oasis Rest InternationalWatch our conversation on YouTube for bonus content on this topic A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

A lot of the most creative elements of hospitality have been damaged by those who don’t recognize the value of branding and providing distinctive hospitality - but this actually might create an opportunity for you. In this episode, Spherical Founder and CEO Adam Wallace explains what he has seen over the past few decades working with some of the most innovative hotel brands and the opportunity he sees for all of us to stand out, be different, and succeed today. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

How can hotels provide unique, reliable experiences to more people while remaining profitable?Joining us today to answer that question is Rami Zeidan. Rami drew from his experience in investment banking and hotel development at companies such as Deutsche Bank, Starwood Capital Group, and Sydell Group to found Life House in 2017 after spotting an opportunity that many hospitality entrepreneurs were missing - and that was to empower hotel owners to run profitable independent hotels through technology and streamlined operations. A lot of people talk about this, but few execute this in as comprehensive way as Rami and his teams do - and in this episode, you’ll see this as we cover everything from his personal motivation to start the company to the role of real estate in hospitality to thinking as a “product designer” to the opportunity he sees to make transformative hospitality accessible to more people.  A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Can hotels be more than just a place to stay? Can hospitality become a driving force for the renewal of places and catalysts for community engagement? Join us as we explore this with Kara Bartelt, General Manager at The Hoxton, Downtown LA.In this conversation, you'll hear what it looks like to provide hospitality and contribute to revitalization on many different levels. You'll learn about the power of adaptive reuse of historic buildings and how projects like these are reshaping places like downtown Los Angeles and benefiting local economies and cultures. Kara invests a lot of time into thinking about and acting as a catalyst for change in this area, and you'll learn a lot about the potential here for all of us.Links:Follow Kara on LinkedInLearn more about The Hoxton, Downtown LAListen to our other episodes on community A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Richard Fertig is the Founder and Chief Investment Officer of Stomp Capital and in this episode, shares the lesson that billionaire investor Steve Schwarzman shared with him when he was the first person recruited into Blackstone's Alternative Asset Management group early in his career. You'll hear what's going on in the investment landscape today, thoughts on mitigating risk and identifying opportunities, stories of anticipating market trends and creating value in investments, as well as what might be ahead for the hospitality industry. This show is not investment advice, and in full disclosure, I'm an investor in Stomp Capital's fund, but I've learned so much from Richard over the years and think you'll find his observations insightful wherever you are in the hospitality ecosystem.Links: Follow Richard on LinkedInLearn more about Stomp CapitalVisit Richard's YouTube channelRead: How a former globe-trotting hedge fund manager now provides bespoke hospitalityListen: Sparking Creativity through Travel: The Power of InspirationListen: What I Learned Traveling Europe A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

In this episode, Rachel Humphrey, founder of the Women in Hospitality Leadership Alliance and principal at DEI Advisors, delves into her diverse career journey, from being a trial lawyer to transitioning to the hospitality industry. You'll learn about the importance of collaboration among mission-driven organizations in hospitality, how alliances can amplify efforts and achieve greater results, and the power of diversity in creating representative leadership within hospitality today.Learn more about the Women in Hospitality Leadership AllianceFollow Rachel on LinkedIn A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Lots of hospitality providers talk about serving their community, but few go as far as the organizations we're going to be talking about today: Saira Hospitality, the LeBron James Family Foundation, and Graduate Hotels. In this episode, you'll hear from Graduate Hotels president Kevin Osterhaus about a project they did together and the opportunity it shows. Listen to our other episode with Kevin: Investing in Education: The Graduate Academy ProgramListen to more of our episodes on community here A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands