

Redefining Luxury Hospitality - Maud Bailly, Accor
5 snips Feb 8, 2024
Maud Bailly, CEO of Accor's Sofitel, MGallery & Emblems brands, discusses the evolving landscape of luxury hospitality, emphasizing personalized guest experiences, strategic management of iconic hotel brands, and the urgent need for sustainability and social responsibility.
Chapters
Transcript
Episode notes
1 2 3 4 5
Introduction
00:00 • 2min
Memorable Hospitality Experiences
02:03 • 7min
Creating Authentic and Unique Experiences
09:13 • 7min
Redefining Luxury Hospitality: Emphasizing Attitude, Culture, and Corporate Social Responsibility
15:47 • 4min
Cut Costs and Achieve Sustainability Goals with EcoDrive
20:07 • 3min