Hospitality Daily Podcast

Josiah Mackenzie
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Mar 11, 2024 • 28min

How To Level Up As A Hospitality Leader - David Arraya

In this episode, we're joined by David Arraya, an international hotelier, globe trotter, coach, and speaker. Listen now to learn about:Navigating Career Ambitions: The delicate balance between ambition and patience, and how to manage the consequences of career decisions.Building and Maintaining Relationships: Gain insights into the importance of keeping in touch with colleagues and handling professional transitions with grace.Overcoming Distractions: Discover strategies to combat the addictive nature of technology and maintain focus in a world full of digital distractions.Generational Differences: Explore the impact of generational shifts on the workplace, from Baby Boomers to Gen Alpha, and how these changes affect teamwork and leadership.Conscious Leadership: Learn about the concept of conscious leadership and hospitality and how being present and aware can transform your personal and professional life.Daily Rituals for Success: Uncover the power of daily rituals and intentionality to stay grounded and focused amidst life's chaos.The Future of Teamwork: Get a sneak peek into David's upcoming book, "The Future of Teamwork," and understand the evolving dynamics of attachment, collaboration, and co-creation in modern organizations.Tune in for a transformative conversation that will inspire you to lead with intention, embrace presence, and foster a more human-centered approach in your career and life. Follow David on LinkedInListen to David's podcast, The Conscious Hospitality Podcast on Apple Podcasts or Spotify A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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Mar 9, 2024 • 19min

The Keys to Better Sleep: For You and Your Guests - JD Velilla

Do you want to sleep better - and help your guests sleep better? I'm hearing more and more people talking about this now, and hospitality providers are in the perfect position to help people sleep better - but you have to approach this the right way. That's why I'm excited to have JD Velilla (IG: @AskTheSleepNerd), the founder of Designing Sleep, joining us today. He specializes in creating great sleep experiences, and in this episode, you'll learn how to sleep better yourself and help those you serve sleep better. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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Mar 8, 2024 • 16min

How We Provide Uncomplicated Fun Through Design And A Culture of Engaged Team Members - Celeste Brackley, Saguaro Palm Springs

Today, we're in Palm Springs, California, at the Saguaro Hotel to learn from its GM, Celeste Brackley. I heard about this property from speaking with their creative director, Stefan Merriweather, and this property really stands out to me as a guest. There is something fun, playful, and unfussy that feels really refreshing in a world of concepts that often take themselves too seriously. In this episode, you'll hear Celeste talk about Palm Springs, their unique approach to hospitality, and how she leads her teams here. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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Mar 7, 2024 • 25min

F&B: Top Mistakes & Biggest Opportunities - Scot Turner, Auden Hospitality

Scot Turner is the Founder & Managing Director of Auden Hospitality. With over two decades of experience working with prestigious brands and culinary icons (including Dorchester Collection, Alain Ducasse, Intercontinental Hotels, Conrad Hotels, Dominique Ansel, Frederic Vardon, and Harrods) he joins us today to share actionable insights for hospitality providers looking to elevate their food and beverage programs. Listen now to learn:Common Pitfalls: Learn where many hoteliers go wrong with their F&B offerings and how to avoid them.Excellence in F&B: Uncover what truly exceptional F&B looks like and the mindset shift required to achieve it.Revenue Growth: Explore how a thriving F&B service can not only become a revenue center but also drive room sales and overall hotel profitability.Local Community Engagement: Gain strategies for making your hotel restaurant a neighborhood favorite, ensuring a steady flow of local patrons.Digital Innovation: Find out how to enhance the guest experience and boost revenue with digital tools.Maximizing Space: Get inspired by creative ways to transform underutilized hotel spaces into revenue-generating or experiential hotspots.Whether you're a seasoned hotelier or new to the industry, this episode offers valuable lessons on creating a vibrant, profitable F&B environment that guests and locals will love. Related post: 3 opportunities for hoteliers with F&B A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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Mar 6, 2024 • 8min

The Mental Model Top Leaders Use to Win in Hospitality Today - Kristie Goshow, KSL Resorts

Kristie Goshow is the Chief Commercial Officer for KSL Resorts, and in this episode, explains how "systems thinking" can help you lead your teams in engaging guests and driving business performance. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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Mar 5, 2024 • 13min

How To Think 10 Steps Ahead, Solve Hard Problems With Strategy, And Stand Out - Caitlin Ornitz, Champagne Hospitality

In this episode, Caitlin Ornitz, Vice President of Strategy at Champagne Hospitality, draws from her background in management consulting with McKinsey & Company to share how she pushes through tough industry problems to stay ahead of competitors, innovate, and attract guests. Listen to gain insights on how to empower your team, make big bets, and position your hospitality business to be durable and relevant for years to come. You may also enjoy: Our other episode with Caitlin: How Our Hotels Become Community Pillars, Delighting Neighbors and Guests Alike Building Sustainable Luxury with Denise Dupré, Founder of Champagne HospitalityOur other episodes on strategy A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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Mar 4, 2024 • 20min

Longevity through Legacy: How I Lead Thousands at the World's Longest-Running Forbes Five-Star & AAA Five-Diamond Resort - Ann Alba, The Broadmoor

The Broadmoor is the world's longest-running Forbes Five-Star & AAA Five-Diamond resort. In this episode, Ann Alba, Vice President and Resident Manager at The Broadmoor, shares her thoughts on careers, mentorship, legacy, and preparing for the future. Listen to be inspired by the vision she outlines of what excellence in hospitality leadership can look like. You may also enjoy: How We Use History To Delight Guests, Neighbors, and Staff (with Cynthia Leonard, The Broadmoor) A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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Mar 3, 2024 • 12min

Why We Need to Promote Travel to Thrive in Hospitality - Sima Patel, Ridgemont Hospitality

Sima Patel is co-founder and CEO of Ridgemont Hospitality, a hospitality development and management company in the San Francisco Bay Area, and she was also the first Board-elected Chair of Visit California, representing more than 20,000 tourism businesses here. She's a tireless champion of travel and tourism, and in this episode shares why every hospitality provider should care about promoting travel. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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Mar 2, 2024 • 10min

Empowering Women in Hospitality (And Beyond) - Sima Patel, Ridgemont Hospitality

Sponsored by Otelier - the software behind every great host.Sima Patel is the co-founder and CEO of Ridgemont Hospitality, a San Francisco Bay Area-based hospitality development and management company and the founder of Saaheli, a global community committed to educate, engage, and empower women to realize their true potential. In this episode you'll hear what she's learned about empowering others. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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Mar 1, 2024 • 18min

Never Give Up: How I Became CEO (And How I'm Empowering Others Now) - Sima Patel, Ridgemont Hospitality

Sponsored by Otelier - the software behind every great host.Sima Patel is one of the most widely respected leaders in hospitality, earning recognition as Hotelier of the Year by AAHOA and becoming the first board-elected Chair of Visit California, among other recognitions. Sima is the co-founder and CEO of Ridgemont Hospitality, a San Francisco Bay Area-based hospitality development and management company and in this episode, you'll hear her story of grit, resilience, and success in hospitality, which will inspire you to be your best and empower others. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

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