

Hospitality Daily Podcast
Josiah Mackenzie
Stay informed and inspired to delight people and grow your business with daily conversations with interesting people doing interesting things. Hosted by Josiah Mackenzie.
Episodes
Mentioned books

Dec 29, 2023 • 12min
What Next-Gen Hospitality Might Look Like - Adam Wallace
In this episode, we're talking with Adam Wallace, CEO of Spherical, about what he's learned from hospitality trailblazers so far, and who is building the next generation of hospitality experiences.Listen to our other episodes with Adam:The Hotel Culture I Experienced That Cared For People, Enabled Innovation & Earned Media AttentionThe Problem With Marriott and Hyatt A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Dec 28, 2023 • 12min
The Power of Community and Connection - Michelle Jensen Session
Michelle Jensen Session is the co-owner of Kensington Investment Group, which owns and manages a mix of commercial and hotel properties. She's also the co-founder of Aquarius Hospitality Solutions, a strategic advisory firm for hospitality. In this episode, Michelle teaches us about community and connection and why they matter so much.Follow Michelle on LinkedInLearn more about Aquarius Hospitality SolutionsFollow Aquarius Hospitality Solutions on LinkedInFollow Aquarius Hospitality Solutions on FacebookFollow Aquarius Hospitality Solutions on Instagram A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Dec 27, 2023 • 9min
Balancing Fun with Attention to Detail: What I Learned from Steve Bartolin at The Broadmoor - Tom Luersen, CoralTree Hospitality
Today Tom Luersen, President of CoralTree Hospitality, shares what he learned from Steve Bartolin, Chairman of The Broadmoor.Follow Tom on LinkedInLearn more about CoralTree Hospitality A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Dec 27, 2023 • 8min
How We're Using AI for Creative Hospitality Design - Scott Lamont, EDSA
Scott LaMont is the CEO of EDSA - a planning, landscape and architecture firm - and in this episode, he shares what he's seeing regarding the role of AI in designing hospitality environments. Follow Scott on LinkedInLearn more about EDSA A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Dec 26, 2023 • 6min
What I'm Excited About in Hospitality Now - Gilda Perez-Alvarado, Accor
Gilda Perez-Alvarado is the CEO of Orient Express and Group Chief Strategy Officer at Accor. In this episode, she shares what she's excited about in the world of hospitality today. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Dec 25, 2023 • 10min
Transforming Lives Through Hospitality - Craig Poole, Reading Hospitality
Craig Poole is the President of Reading Hospitality, which owns and operates the DoubleTree Hotel in Reading, Pennsylvania. He's a three-time Hilton Connie Award winner and was recognized as General Manager of the Year by the American Hotel and Lodging Association. In today's episode, you'll learn how he came to think about the power of hospitality in a new way.Follow Craig on LinkedInListen to our other episodes with CraigWatch the documentary: Follow Me and I Will Be Behind You A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Dec 24, 2023 • 11min
Why High-Performers (And All Of Us) Need To Rest - Nathan LaGrange, Oasis Rest International
Are you getting the rest you need? I want you to think about this because working in hospitality means giving out, and unless you find time to rest, you won't be able to provide hospitality at the level you want, for as long as you want. Someone who has been very influential in how I think about the role of rest over the past few months is our guest today, Nathan LaGrange, Executive Director of Oasis Rest International. In this episode, you'll hear what he's learned about rest and resting well.Connect with Nathan on LinkedInLearn more about Oasis Rest InternationalWatch our conversation on YouTube for bonus content on this topic A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Dec 23, 2023 • 17min
Let's Make Hospitality Events More Representative - Rachel Humphrey
Rachel Humphrey is the founder of The Women in Hospitality Leadership Alliance and is Principal at DEI Advisors. In this episode, we explore how we can make hospitality events more inclusive and reflective of the industry's talent pool. Listeners will learn about:The current state of diversity among attendees and speakers at hospitality events.The importance of visibility for women and diverse groups in leadership roles within the industry.Practical strategies for conference organizers to enhance diversity on stage.The role of sponsors and companies in promoting a more diverse slate of speakers.The impact of public speaking opportunities on career advancement for women.The benefits of showcasing a wider range of voices and experiences at events.A call to action for women in the industry to seek out speaking opportunities and develop their public speaking skills.Tune in to gain valuable insights on how intentional efforts from all industry stakeholders can lead to more representative and enriching hospitality events and how individuals can take proactive steps to advance their careers and contribute to a more diverse industry landscape.Learn more about the Women in Hospitality Leadership AllianceFollow Rachel on LinkedIn A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Dec 22, 2023 • 17min
Hospitality Investment Today: What I'm Seeing Now - Jake Wurzak, DoveHill
In this episode, we're learning from Jake Wurzak (LinkedIn, X)- Founder and CEO of DoveHill Capital Management and CEO of Wurzak Hotel Group. Jake shares his perspective on the hospitality industry today, revealing why now might be the best time to invest. Listeners will gain an understanding of:The value of investing in hospitality todayThe benefits of being vertically integrated in hotel management and investment.Innovative investment strategies, including structured equity and preferred equity, and how they can yield equity-like returns.The importance of culture and people in hospitality management and how it impacts service and guest experiences.The potential of highly differentiated, experiential hospitality assets in high barrier-to-entry markets.The advantages of having a hands-on approach to hotel operations and how it can de-risk investments.Whether you're an industry veteran or new to the hospitality investment world, this episode offers a wealth of knowledge, from deal structure to the importance of culture in driving success. If you liked this episode, you may also enjoy our other episodes with Jake, Mastering The Game of Hotel Investment, Design & Branding, and The Power of Educating Others to Grow, as well as our other episodes on investment and development.Questions, comments, or suggestions? Get in touch with me (Josiah) here or on LinkedIn - I'd love to hear from you. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Dec 21, 2023 • 13min
The Power of Educating Others to Grow - Jake Wurzak, DoveHill Capital Management
In this episode, we learn from Jake Wurzak (LinkedIn, X)- Founder and CEO of DoveHill Capital Management, CEO of Wurzak Hotel Group, and Host of the Masters of Moments Podcast - about the power of education and teaching others to succeed in today's landscape. If you liked this episode, you may also enjoy our other episode with Jake, Mastering The Game of Hotel Investment, Design & Branding, as well as our other episodes on investment and development.Questions, comments, or suggestions? Get in touch with me (Josiah) here or on LinkedIn - I'd love to hear from you. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands