CXOTalk

In Episode 852 of CXOTalk, host Michael Krigsman explores enterprise AI strategy with guests Anindya Ghose, Professor at NYU Stern School of Business, and Ravi Bapna, Chair Professor at the University of Minnesota's Carlson School of Management.What You'll Learn:The "House of AI" Framework: Understand the foundational pillars—data engineering, descriptive analytics, predictive analytics, causal analytics, and prescriptive analytics—that form the basis of successful AI strategies.Building a Strong AI Foundation: Learn why allocating 70% of resources to data cleaning and preparation is crucial for AI success.Overcoming Barriers to AI Adoption: Discover how to address the "three I's"—inertia, ignorance, and lack of imagination—that hinder AI implementation in organizations.Leveraging AI for Competitive Advantage: Explore techniques like transfer learning and fine-tuning to maximize AI benefits, even with smaller datasets.Addressing AI Ethics and Bias: Gain insights into proactive measures for de-biasing AI models and ensuring fairness and equity in AI outputs.Cultivating an AI-Ready Workforce: Find out how to upskill your team and foster a culture that bridges the gap between technical capabilities and business leadership.Learn from two leading academics collaborating on AI initiatives with over 200 companies globally.Stay Connected:🔷 *Read transcript on CXOTalk site: https://www.cxotalk.com/episode/enterprise-ai-strategy-algorithms-and-ecosystems🔷 *Subscribe:* newsletter.cxotalk.com🔷 *LinkedIn:* www.linkedin.com/company/cxotalk🔷 *Twitter:* twitter.com/cxotalk

Kurt Strovink, a Senior Partner at McKinsey & Company and author of "The Journey of Leadership," dives into the vital role of CEOs in enterprise AI. He discusses how leaders must balance innovation with risk while navigating ethical challenges. Strovink advocates for CEOs to be 'chief calibration officers,' emphasizing the importance of strategic frameworks to address bias and privacy. Highlighting leadership during the COVID-19 vaccine rollout, he illustrates how adaptive leadership is crucial in AI's rapidly evolving landscape.

Jeff Schilling, Chief Information Security Officer at Teleperformance, brings his expertise in global cybersecurity to the discussion. He reveals how Teleperformance uses Island's enterprise browser to secure operations for its 500,000 employees across 100 countries. Schilling emphasizes the importance of balancing security with productivity, showcasing how collaboration between IT and security teams enhances performance. He also sheds light on proactive measures to tackle evolving threats and the significance of maintaining a company's reputation in today's digital landscape.

Peter Altabef, the Chair and CEO of Unisys, discusses how AI is revolutionizing enterprise technology. He emphasizes the role of CIOs in driving AI initiatives and fostering collaboration across departments. Altabef highlights Unisys's disciplined approach to AI investment that aligns with business goals. The conversation touches on the transformative potential of quantum computing, the importance of cultural change during AI adoption, and the need for transparency in organizational dynamics. He also stresses the value of servant leadership and adaptability for career success.

Ed Sim, founder of boldstart ventures, discusses investing in enterprise AI startups on CXOTalk episode 847. Learn how AI reshapes the tech landscape and what investors seek in AI-driven companies. Gain insights on integrating AI, balancing development speed with scalability, and building key relationships.📢 Stay Connected:🔷 *Read transcript on CXOTalk site:* https://www.cxotalk.com/episode/vc-update-investing-in-early-stage-enterprise-ai🔷 *Subscribe:* newsletter.cxotalk.com🔷 *LinkedIn:* www.linkedin.com/company/cxotalk🔷 *Twitter:* twitter.com/cxotalk#enterpriseai #venturecapital #vc #cxotalk

In this engaging discussion, Carissa Carter, Academic Director at Stanford's d.school, shares her expertise on storytelling in business. She explores how narratives can effectively communicate complex ideas and align with organizational values. Carter emphasizes the significance of design thinking and mastering persuasion through storytelling, using real-world examples like Patagonia. She also addresses the challenges of data storytelling in the AI era, urging listeners to critically analyze emotional responses and navigate trust issues in AI-driven narratives.

Anand Oswal, Senior Vice President and General Manager of Network Security at Palo Alto Networks, shares insights on the intersection of AI and cybersecurity. He discusses the rapid rise of AI in businesses and its associated risks, including data exposure and unauthorized applications, known as 'shadow AI.' Anand stresses the importance of securing AI applications by design and balancing security with productivity. He advocates for a platform-centric security strategy to effectively protect sensitive data and tackle the complexities of AI threats.

Join CxOTalk episode 845 to explore the transformative power of generative AI with Don Vu, Chief Data and Analytics Officer at New York Life. Discover how this 179-year-old company leverages generative AI to enhance client and agent experiences, tackle technical debt, and drive innovation. Don shares unique insights on the link between AI and business strategy, the importance of senior leadership support, and the challenges of operationalizing AI solutions.In this episode, Don Vu discusses:- Integrating of AI and data strategy at New York Life- How a 179-year-old company embraces its history while innovating- Managing technical debt and fostering collaboration between business and technology- The role of senior leadership in driving AI initiatives- Real-world AI deployments and their impact on business processes- The future of AI in evaluating life insurance risk and enhancing customer experience#AI #businesstransformation #genai #GenerativeAI #DataAnalytics #cxotalk 📢 Stay Connected:🔷 *Read transcript on CXOTalk site:* https://www.cxotalk.com/episode/generative-ai-and-business-transformation-at-new-york-life🔷 *Subscribe:* newsletter.cxotalk.com🔷 *LinkedIn:* www.linkedin.com/company/cxotalk🔷 *Twitter:* twitter.com/cxotalk*Key Quotes:*1. *On AI and Data Strategy Synergy:* "Under my purview is our entire AI and data strategy and its execution. Those two things in combination, I think it's really critically important in the realization of our organization that the data strategy and the AI strategy really do go hand in hand and need to be synergistic."2. *On Embracing History While Innovating:* "We don't shy away from our history. I think oftentimes as folks want to evolve and they intentionally want to avoid becoming obsolete, as things move on, they shy away from their history. But we really have embraced it while also understanding that we don't want to be defined by it and we don't want any of the past to be an anchor and more so use it as a jumping off point to continue to evolve."3. *On Managing Technical Debt:* "The reality on the ground is you don't have an organization and business that's run for almost two centuries and not have some level of technical debt. The key, candidly, has been a true partnership between business and technology. Any sort of navigation of technical debt, like the investments that you need to make, the simplification of the environment, all of those things require tight partnership and synergy and alignment on the path forward."4. *On Change Management and Innovation:* "The last mile problem, this notion of operationalizing solutions, which also is inclusive of change management, business process reengineering, changing the way that we do things, given the unlock of these new capabilities, that really is the hardest part. What we found is partnering on that and working on those hard questions and those hard last mile issues from the beginning, which sets expectations of the road ahead, has been really, really critical."5. *On the Role of Senior Leadership:* "It's really critical for a leader such as Craig, and I think he understands this so intuitively, to really set the tone, set the tone from the top, and he's really done that. And that's what something that I've been very grateful for and for which these programs could not have any success, and that executive and top line leadership to really set the case for change, why we need to do this."#AI #BusinessTransformation #GenerativeAI #DataAnalytics #CxOTalkSubscribe for more insightful episodes!

Explore the alarming world of AI-driven disinformation and its impact on businesses in CXOTalk Episode 844. Clemson University professors Patrick Warren and Darren Linvill, co-directors of the Media Forensics Hub, join host Michael Krigsman to expose the latest tactics used to spread disinformation.Learn how bad actors, from state-sponsored campaigns to individual influencers, leverage AI to create and spread disinformation at an alarming scale. Warren and Linvill provide expert insights into:-- The structure of disinformation campaigns-- The growing threat to businesses, who can be targets or suffer collateral damage-- Potential technological solutions, including AI-powered detection and mitigation toolsLearn how to protect your organization from AI-driven disinformation and leverage AI for good. This episode is a must-watch for business leaders who want to understand and mitigate the risks of disinformation in today's digital landscape.#disinformation #AI #artificialintelligence #socialmedia #mediaforensics #CXOTalk  #narrativelaundering #privacy📢 Stay Connected:🔷 *Read transcript on CXOTalk site:* https://www.cxotalk.com/episode/how-ai-driven-disinformation-works-and-how-to-stop-it🔷 *Subscribe:* newsletter.cxotalk.com🔷 *LinkedIn:* www.linkedin.com/company/cxotalk🔷 *Twitter:* twitter.com/cxotalk

Join CXOTalk episode 843 to explore how AI is transforming leadership. Anthony Scriffignano (former Chief Data Scientist of Dun and Bradstreet) and Inderpal Bhandari (former Global Chief Data Officer of IBM), share their expertise on the evolving role of AI in business, the challenges of integrating new technologies, and the importance of cultural shifts within organizations. Don't miss this engaging discussion on the future of work and leadership.AI #Leadership #DigitalEconomy #CxOTalk #Technology #Innovation #BusinessTransformation #FutureOfWork #DataScience #aileadership 📢 Stay Connected:🔷 *Read transcript on CXOTalk site:* https://www.cxotalk.com/episode/the-ai-imperative-new-rules-of-leadership🔷 *Subscribe:* newsletter.cxotalk.com🔷 *LinkedIn:* www.linkedin.com/company/cxotalk🔷 *Twitter:* twitter.com/cxotalk