Knowledge Cast by Enterprise Knowledge

Enterprise Knowledge
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Oct 13, 2020 • 23min

Polly Alexander - Senior Manager, Knowledge Management at HealthStream

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Polly Alexander, Senior Manager, Knowledge Management at HealthStream. Polly Alexander is a knowledge management professional with an extensive background in public health and informatics in a critical care and hospital setting.  She has extensive experience identifying and defining taxonomies to be used for organizing and searching complex data sets across online environments and content types. Prior to joining HealthStream, Polly was part of a nationally recognized medical informatics organization at Vanderbilt University and a National Library of Medicine Informatics Fellow.  She has collaborated with researchers and published evidence-based systematic reviews through Vanderbilt’s AHRQ funded/Evidence-Based Practice Center (EPC) and the Department of Emergency Medicine. In her current role, Polly contributes vision and thought leadership towards information architecture development and standardization at HealthStream.  She is the knowledge expert for taxonomy creation and metadata application to business processes and is focused on growing customer and internal stakeholder satisfaction with content discovery and management using semantic technologies. Note: The views expressed by guests are their own, and do not necessarily reflect the views of their organization. To learn more about Enterprise Knowledge, visit us at: ⁠⁠enterprise-knowledge.com⁠⁠. EK's Knowledge Base: ⁠⁠https://enterprise-knowledge.com/knowledge-base/⁠⁠ Contact Us: ⁠⁠https://enterprise-knowledge.com/contact-us/⁠⁠ LinkedIn: ⁠⁠https://www.linkedin.com/company/enterprise-knowledge-llc/⁠⁠ Twitter: ⁠⁠https://twitter.com/ekconsulting
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Sep 30, 2020 • 19min

Patrick Cleary - Manager, Knowledge Management at DraftKings

Patrick Cleary, director of knowledge management, discusses the evolution and importance of knowledge management, the multifaceted nature of the field, and effective gathering of KM requirements and selecting the right systems.
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Sep 23, 2020 • 27min

Stacey Young - Agency Knowledge Management and Organizational Learning Officer at USAID

Stacey Young, Agency Knowledge Management and Organizational Learning Officer at USAID, discusses her role in transforming USAID into a more effective learning organization. She shares her career journey, the importance of leveraging past knowledge in KM, and the excitement surrounding KM amid new technologies and the pandemic. The podcast also covers measuring success in knowledge management, team size and structure, and working with implementing partners.
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Sep 17, 2020 • 19min

Bill Kaplan - Founder/CEO of Working KnowledgeCSP

Bill Kaplan, founder of Working KnowledgeCSP, discusses the definition and evolution of knowledge management. He highlights the power of verbs in enabling continuous improvement in organizations. Kaplan shares his personal story of starting in knowledge management and offers advice for those interested in the field. He explores the advancements in knowledge management, emphasizing the importance of a holistic approach and integrating it into workflow.
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6 snips
Sep 15, 2020 • 17min

Lynda King - Director Knowledge Management at ServiceNow

Lynda King, Director of Knowledge Management at ServiceNow, brings over 20 years of expertise in enhancing global support operations. She delves into the vital role of knowledge management in transforming businesses and shares her journey in adapting to technological advancements. Lynda emphasizes motivating team members for knowledge sharing and simplifying documentation processes through automation. She also discusses the integration of knowledge management into daily operations at ServiceNow, fostering better communication and customer trust.

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