
 Knowledge Cast by Enterprise Knowledge Bill Kaplan - Founder/CEO of Working KnowledgeCSP
 Sep 17, 2020 
 Bill Kaplan, founder of Working KnowledgeCSP, discusses the definition and evolution of knowledge management. He highlights the power of verbs in enabling continuous improvement in organizations. Kaplan shares his personal story of starting in knowledge management and offers advice for those interested in the field. He explores the advancements in knowledge management, emphasizing the importance of a holistic approach and integrating it into workflow. 
 Chapters 
 Transcript 
 Episode notes 
 1  2  3  4  5 
 Introduction 
 00:00 • 2min 
 The Power of Verbs and Different Types of Knowledge in Organizations 
 02:16 • 2min 
 Forms of Knowledge and Starting in Knowledge Management 
 04:16 • 7min 
 Advancements and Holistic Approach in Knowledge Management 
 11:18 • 6min 
 Integrating Knowledge Management into Workflow 
 16:49 • 2min 
