The Evolving Role of Knowledge Management

Patrick Cleary, the manager of Knowledge Management at DraftKings, shares his unconventional path to becoming a knowledge manager in the sports entertainment industry. He highlights the growing awareness of knowledge management within organizations. While there has been a decline in knowledge management as technology has improved, the need for knowledge managers remains crucial. Cleary emphasizes that knowledge management is not just about content management but also about the cultural and collective knowledge of an organization. He highlights the importance of understanding the company's goals and adapting to various roles within departments like IT, training, and development.