Machine Shop Growth

Mike Fritz
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Mar 4, 2025 • 54min

Episode #3 : The Final Piece - Capturing New Customers in Our Growth Series

Explore the nuanced world of customer acquisition, emphasizing that growth doesn’t always hinge on new clients. Discover how identifying a strategic customer profile can lead to healthier business relationships and higher profits. Delve into the power of niche mastery, targeted marketing strategies akin to fishing, and maximizing efficiency through standardization. Learn the importance of building trust and transforming customer relationships by solving their problems. Finally, uncover how trade shows can serve as golden opportunities for attracting the right clientele.
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8 snips
Jan 28, 2025 • 58min

Episode #2: How to Land Dormant Customers

Explore the intriguing world of re-engaging dormant customers as the hosts dive deep into the reasons customers become inactive. Discover strategic approaches tailored for machine shops, emphasizing relationship-building and effective communication. Learn how understanding customer profiles can revive connections and align expectations. The discussion also highlights the innovative use of modern tools, including AI, to enhance outreach and customer retention. Tune in for actionable insights that transform lost leads into valuable partnerships!
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Jan 15, 2025 • 39min

EPISODE #1 (PART 1)

The discussion kicks off with an exploration of the three types of customers, focusing on the most lucrative ones. Listeners get insights into profitability versus mere customer acquisition, stressing the importance of maintaining strong client relationships. The power of personal connections in sales is highlighted, along with strategies for effective time management and delegation within a machine shop. Additionally, tips on reengaging dormant accounts reveal fresh growth opportunities, emphasizing the role of nurturing customer relationships for sustained success.
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Jan 13, 2025 • 4min

Pilot Episode

Here’s a question for you—are you running your shop, or is your shop running you?In this episode of the Machine Shop Growth Podcast, Kirk and I are diving into the 3 biggest challenges shop owners face—things most of us don’t even realize are slowing us down:1️⃣ Why trying to do it all might be your biggest mistake.2️⃣ How one simple change could completely transform your workflow.3️⃣ The surprising reason your shop down the road is growing faster (hint: it’s not their parts).We’re here to help you break out of the grind, grow your shop, and finally see the profits you’ve been working so hard for.🎧 Pilot Episode is live now—don’t miss it!

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