APQC Podcasts

The past few years have seen major disruptions in the world of work, and one result is the growing gap between how managers and employees think about productivity. One result is the rise of productivity surveillance tools, which track how workers spend their time. This podcast explores common misconceptions about employee productivity, the potential downsides of surveillance software, and the impact on the workforce.

On this podcast, APQC’s Sharae Celestine talks with LaTrina Collins-Craig, a licensed professional counselor and the co-founder of C&C Wellness Center, about neurodiversity and how it can be that special ingredient that unlocks the answers to problems and drives innovation forward.

On this podcast, APQC’s Carla O’Dell talks with Ed Hoffman, former Chief Knowledge Officer at NASA, about how to infuse human skills and knowledge into project management. Check out Ed Hoffman’s new book, The Smart Mission: NASA’s Lessons for Managing Knowledge, People, and Projects, available on August 16, 2022.

Sara Nash, a Senior Consultant at Enterprise Knowledge, shares her expertise on building knowledge graphs for effective knowledge management. She explains the critical steps, starting from identifying clear use cases to defining schemas and organizing data. Nash emphasizes the importance of collaboration to overcome challenges, such as siloed teams and the need for quality data. The discussion also highlights how knowledge graphs can personalize learning experiences, particularly in the healthcare sector, showcasing their transformative potential.

On this podcast, APQC’s Mercy Harper talks with Enrique Alvarez, co-founder and managing director of Vector Global Logistics, about current-state challenges and solutions in logistics. Check out Enrique’s podcast, Logistics with Purpose, and get involved with the Leveraging Logistics for Ukraine campaign.  Subscribe to us on iTunes or wherever you get your podcasts!

In this discussion, Andy Fitzgerald, an expert in information and content strategy, unpacks the intriguing world of knowledge graphs. He explains their role in enhancing user experiences through effective data integration. The conversation delves into the humorously depicted pitfalls of poor data connections and the critical need for a cohesive knowledge model. Andy also explores the significance of standards in knowledge representation, showing how starting small with knowledge graphs can lead to substantial business benefits.

Juan Sequeda, a principal scientist at Data.World and author of "Designing and Building Enterprise Knowledge Graphs," dives into the world of knowledge graphs. He explains their vital role in enhancing data integration and user experience, drawing on examples from Google and e-commerce. Juan emphasizes the importance of collaboration between data producers and consumers for effective knowledge management. He also advocates for shifting from a data-first to a knowledge-first mentality, highlighting the importance of understanding data relationships and business alignment.

Research helps organizations uncover the answers to their questions (e.g., ideas for developing a new product, improving employee engagement, or insights into the strategic planning process.) In this podcast APQC’s Holly Lyke-Ho-Gland, Lauren Trees, Andrea Stroud, and Ben Knoll discuss tips to ensure research projects are fit for purpose, make it easy to engage participants, and provide valuable insights for your research questions. Subscribe to us on iTunes or wherever you get your podcasts!

On this podcast, APQC’s Lauren Trees talks with Jessica Malloy, Senior Knowledge Manager with Harvard Business Publishing Corporate Learning, about the insights she gained by starting up knowledge management programs at three different organizations.   Subscribe to us on iTunes or wherever you get your podcasts! Register for APQC's 2022 Process Management & Knowledge Management Conference on May 11 and 12 in Houston, Texas!   

Bill Benjamin, a partner at the Institute for Health and Human Potential and a sought-after keynote speaker, dives deep into the world of emotional intelligence. He explains why emotional intelligence is more crucial than IQ in business processes and leadership. Listeners learn about the science behind emotional responses and how effective leaders can use these insights to foster collaboration during change. Benjamin also shares practical techniques for developing emotional awareness and managing triggers, revealing how emotional intelligence can enhance performance even in high-pressure scenarios.