In this episode, Terry Downing challenges the concept of operational resilience, emphasizing the need for qualified leadership. He discusses the repercussions of unpreparedness, including limitless fines. The discussion shifts to business resilience, highlighting the importance of understanding the business at the sea level. It also delves into the nuances of harm in consumer services and the need for organizations to navigate thresholds in operational resilience.

One of the best things about doing this podcast is that I get to speak with exceptionally bright and innovative people. Well today is no exception because my guest has launched an all-out war on food insecurity and he holds himself accountable to greatness. Hello everyone and welcome to episode 95 of the Resilient Journey podcast presented by the Resilience Think Tank. This week I’m joined by a leader, an innovator and a dreamer – Dion Dawson. His organization – Dion’s Chicago Dream is dedicated to solving food insecurity in the Chicagoland area. This week’s episode is about logistics, resilience and just being brilliant. Dion explains what food insecurity is about and tells me that traditional methods of food distribution mirror what happens in communities after a tornado. Dion is creating resilience in the community and they deliver food in a way that treats the end-user with respect and dignity. This is an amazing story of community, resilience, innovation and vision. I promise you won’t want to miss it. The Resilient Journey podcast is a Resilience Think Tank production. Contribute to Dion's Chicago Dream > Combating Food Insecurity in Chicago | Dion's Chicago Dream (dionschicagodream.com) Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

We know that unemployment is at or near record lows in many parts of the world. But what about in the resilience industry? What are the trends regarding salaries, remote work and relocation? Well stay tuned and this week’s guest will fill us in. Hello everyone and welcome to episode 94 of the Resilient Journey podcast presented by the Resilience Think Tank. This week I’m joined by iconic resilience industry recruiter Cheyene Marling. In this week’s episode Cheyene talks about the reasons behind the unprecedented demand for resilience professionals. She talks about the value of understanding supply chain and cyber resilience and gives great advice for improving your public image. The Resilient Journey podcast is a Resilience Think Tank production.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

I am picturing my audience sitting in a conference room. I ask them raise to their hand if they’ve ever been in helicopter. Several hands go up. I say keep your hand up if you would ever stand on the edge of the open helicopter. A few hands remain. Would you repel out of the helicopter? A few more hands go down. Would you do it 4,000 times? One hand remains. Hello everyone and welcome to episode 93 of the Resilient Journey podcast presented by the Resilience Think Tank. This week I’m joined by that one guy who’s hand is still up – Dave Greenberg. Dave was one of New Zealand’s longest serving rescue helicopter crewman. He took part in nearly 4000 helicopter missions, over a 25-year career. In this week’s episode we talk a lot about trust, emotional intelligence, coping mechanisms for high stress jobs and whether or not your CEO should be an active member of your crisis management team. The Resilient Journey podcast is a Resilience Think Tank production.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

You’ve probably heard the saying “when one door closes another one opens”, but for a significant percentage of the population, there are people who don’t want the doors open at all or want to make the opening as narrow as possible. Hello everyone and welcome to episode 92 of the Resilient Journey podcast presented by the Resilience Think Tank. This week I’m joined by my good friend Vince Davis as we take a look at what happens when an organization tries to execute a DEI initiative but doesn’t have the internal culture in place to get it done. It’s a case study involving the IAEM in the US. Vince tells us where the wheels fell off and why he’s tired. From my perspective, this isn’t an indictment of IAEM as much as it is a lesson for all of us who want to be an ally for diversity and a warning for those who are only going through the motions. The Resilient Journey podcast is a Resilience Think Tank production.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

There is no doubt that in the business continuity, resilience and crisis management world – there is no such thing as a one size fits all solution. Your organization may use paper-based plans and they may work well. But today, we’ll talk about a more automated approach. Hello everyone and welcome to episode 91 of the Resilient Journey podcast presented by the Resilience Think Tank. This week we focus on five tools that you might want to consider to strengthen your response protocols. We talk to leaders and principles of organizations that offer tools that help organizations prepare for, be aware of and response to disruptive events. This week we’re talking about business continuity, crisis management, pro-active threat monitoring, mass notification and an out-of-band virtual bunker. Similar to what they say on TV, ask your resilience professional if these tools are right for you. The Resilient Journey podcast is a Resilience Think Tank production.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.  

This week’s guest asks “what do your customers think about your staff”? What do your customers (internal or external) see when they watch you work? Are you ticking off the boxes, going through the motions, or are you working with vitality? Hello everyone and welcome to episode 90 of the Resilient Journey podcast presented by the Resilience Think Tank. This week I’m joined by former Australian Rugby League player turned personal trainer and keynote speaker David Lindsay. In this week’s episode – David walks us through his five steps to vitality – Snap, Nap, Tap, Clap and Recap – and tells us about the similarities between sports and business teams and shares insights on the importance of leadership in creating a culture of success. Regardless of your profession, if you want to improve vitality and achieve your goals, this episode is for you. The Resilient Journey podcast is a Resilience Think Tank production.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter.

On this week’s episode of the podcast, I want to challenge you to look at something a little differently. We all understand risk and we understand crisis communications. But have you given much thought to risk communication? Hello everyone and welcome to episode 89 of the Resilient Journey podcast presented by the Resilience Think Tank. This week I’m joined by an expert in strategic communications and crisis management – Oliver Schmidt. Oliver is President and CEO of C4CS. In this week’s episode – Oliver and I discuss how management’s view of a crisis might be analytical and the public’s view is emotional and why effective communication is required. Oliver walks us through his six rules for effective risk communication and it’s worth the listen. The Resilient Journey podcast is a Resilience Think Tank production.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.  

Music plays a large part in this week’s episode of the Resilient Journey, so I will quote an old Three Dog Night song that says, “One is the loneliest number that you’ll ever do. Two can be as bad as one, it’s the loneliest number since the number one.” Hello everyone and welcome to episode 88 of the Resilient Journey podcast presented by the Resilience Think Tank. This week I’m pleased to be joined by the three other Managing Partners of the Resilience Think Tank, James Green, Lisa Jones and Milena Maneva. This is another fun episode as we talk about the importance of being connected, the attributes of a resilient leader and I ask each one what song they would choose to be played when they walk into a room. We’ll talk about a sense of community and why emotional intelligence matters. The Resilient Journey podcast is a Resilience Think Tank production.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

Okay, let’s see if we understand how podcasts work. I have a guest on – I ask them questions, they answer the questions, we spin off into follow up chatter and the whole thing works perfectly. Until today. This week’s guest has turned the tables on me. Hello everyone and welcome to episode 87 of the Resilient Journey podcast presented by the Resilience Think Tank. This week, I've my my match as I’m joined by my new friend Yolanda – Yoyo Hamblen. The wheels fell off this week’s episode before I asked my first question as Yoyo told me that she really didn’t like to be interviewed. And since she has her own podcast, she decided to interview me back during the same interview. All of that said, it’s entertaining and valuable as we talk about resilience, mental health and the importance of community. I’m not sure what else to say – have a listen. This is Yoyo Hamblen. The Resilient Journey podcast is a Resilience Think Tank production.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.