The Resilient Journey
Episode 142 - Strong Messaging and Executive Buy-in with Chloe Demrovsky
Jul 15, 2024
Chloe Demrovsky, a leading figure in the resilience industry, shares her insights on integrating soft skills like active listening with business functions such as sales and customer service. She discusses the increasing importance of resilience as disruptions continue to arise in 2024. Chloe emphasizes the need for clear, approachable messaging to secure executive buy-in, and highlights how collaboration across departments can enhance organizational resilience. Her perspective on fostering meaningful connections through effective communication adds depth to the conversation.
29:49
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Quick takeaways
- Chloe Demrovsky highlights the need for fresh leadership in the resilience industry to address ongoing challenges and disruptions.
- Effective communication and understanding executive language are crucial for securing buy-in for resilience initiatives within organizations.
Deep dives
Importance of Fresh Leadership in the Resilience Industry
Chloe Demrofsky emphasizes the necessity for fresh leadership within the resilience industry, reflecting on her decision to step down from her role as president and CEO of DRI after a decade. She believes that change can rejuvenate the organization and is vital for addressing ongoing disruptions. This perspective underscores the belief that new insights and innovative ideas are essential for navigating the complexities faced by the industry, particularly as the need for effective resilience strategies continues to grow. By transitioning into an academic role at New York University, Chloe aims to mentor the next generation of professionals in resilience, combining her experience with their fresh perspectives.
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