

Contract Heroes
Pepe Toriello & Marc Doucette
The Contract Heroes Podcast covers all aspects of buy and sell-side contracting. Each episode features expert guests sharing insights on topics like evaluating technology vendors, avoiding implementation pitfalls, redlining best practices, and managing procurement contracts. It's the perfect resource for organizations looking to kickstart their digital transformation journey.
Episodes
Mentioned books

Feb 13, 2023 • 28min
Automating Outcome-Based Contracts - Anna Fink-Carratt & Phil Dungey
In our most recent episode of Contract Heroes Phil Dungey of Deloitte Legal and Anna Fink-Carratt of SirionLabs helped us break down the key points of codifying your contracts, especially in organizations with complex compliance standards. During our conversation we discussed: What outcome-based contracting is, what industries are using these types of contracts, steps an organization can take to evaluate their contract processes, and so much more!

Feb 3, 2023 • 19min
Live: Common CLM Implementation Pitfalls - Lewis Bretts
On this episode of the Contract Heroes we were joined by Lewis Bretts, the Group Managing Director for LOD + SYKE in the US. During our conversation, we touched on a number of things including the main problems most customers face during CLM implementations and how to solve them, the importance of incorporating non-legal stakeholders in your CLM implementation process, advice on where to start the CLM journey, and what to avoid, and so much more.

Jan 17, 2023 • 13min
LIVE: Departments Roles In The Contract Lifecycle - Nick Chatas
Nick brings a unique perspective to the discussion of CLMs, having held different positions all throughout GM during his career so far. His broad understanding of the various departments makes him well-suited to help select the CLM tool the company will eventually adopt.

Jan 10, 2023 • 27min
LIVE: Integrating CLM Into Your Tech-Stack - Roderick Wade
Joining us for a second time on the show in this episode is Roderick Wade, the Vice President of Contract Management at MedImpact. Rod handles relationships with clients of all shapes and sizes with a focus in the pharmaceutical field. During our live discussion at the WorldCC event in Phoenix we discussed: Why a CLM's ability to integrate with other parts of your tech-stack is so important, leveraging a CLM as your source of truth, how to learn from your contract data and build new processes from it and so much more!

Jan 6, 2023 • 21min
LIVE: Legal Design and Contract Visualization - Stefania Passera
Stephania is the founder at Passera Design and the co-founder of the Legal Design Alliance. She is also the inventor of the Legal Design Jam, a sought-after keynote speaker, trainer, and published author. She holds a doctoral degree from Aalto University, where her empirical dissertation focused on how visualization can improve contract user experience and foster better business relationships. During our time together we discussed how the use of diagrams, images, and visually structured layouts can make contracts more understandable and engaging for their day-to-day users, why following a user-centered approach is so important when it comes to contract design and so much more!

Dec 12, 2022 • 31min
How To Avoid Common CLM Implementation Pitfalls - Bernadette Bulacan
In this installment of Contract Heroes, we had the chance to speak with a well-known figure in the CLM space, Bernadette Bulacan. Bernadette is the Chief Evangelist at Icertis and has been working in legal tech for over 2 decades. During our discussion we touched on: How legal departments have evolved over the past 5-10 years, how can other departments in an organization benefit from a CLM tool, what Pitfalls to watch out for when starting a CLM implementation, how do you handle extracting and migrating data when moving to a new contract management tool and so much more!

Nov 29, 2022 • 36min
Tips For CLM Vendor Selection - Lara Trope
In this episode of Contract Heroes, we met with Lara Trope. Lara has experience as both inside and outside counsel and now works as a legal operations consultant at InnoLaw. During our discussion, we talked about how to narrow your search for a CLM tool, what action items you should make sure your team and the vendors are taking to help make sure you're properly evaluating vendors, and also who on your team should be a part of the selection process.

Nov 17, 2022 • 35min
Training the Next Generation of Contract Professionals - Jeanette Nyden
In this installment of Contract Heroes, we had the chance to chat with author and commercial contracting expert, Jeanette Nyden. Jeanette has written 4 books sharing her expertise in the contracting field and currently provides a range of online and in-person training programs to help contract professionals master the ins and outs of contract management.

Oct 25, 2022 • 29min
Building Relationships Through Contracting With Alex Hamilton
In this installment of Contract Heroes, we sat down with the CEO of Radiant Law, Alex Hamilton. Alex set up Radiant Law in 2011 and helps his customers by optimizing how large they create, negotiate and manage their commercial contracts. During our conversation, we discussed how relationships play a pivotal role in contracting processes, how to create reasonable contracts, and tips for building playbooks & templates.

Oct 11, 2022 • 37min
The Impact of CLM On Procurement With Prashant Dubey
In this episode of Contract Heroes, we sat down with VP of Contract Solutions and Disability Inclusion at Elevate, Prashant Dubey. Prashant hails from a varied background, starting out in healthcare for about a decade before moving west in the late 90s to switch industries. Throughout our conversation, Prashant drew on his extensive experience working with contract lifecycle management (CLM) software to talk about the growing impact of CLM on procurement departments as well as the key functionalities that proper contract management can accomplish.


