The Digital Agency Show | Helping Agency Owners Transform Their Business Mindset to Increase Prices, Work Less, and Grow Profits

Asa Goldstein has spent a decade in the agency space as a brand strategist and creative director, facilitating teamwork through both client workshops and managing his own remote team. In his spare time, he’s developed a love for D&D—Dungeons & Dragons. It was only a matter of time before his worlds collided, revealing the opportunity to leverage his popular hobby to achieve real business results by turning everyday teams into fearless, adventuring parties. Now, harnessing his team-building wisdom, agency-specific insights, and a dash of friendly charisma, Asa is helping other agency leaders find the magic in the remote transition.

Bet Hannon is the CEO of Accessicart, an agency dedicated to helping e-commerce and high-traffic websites ensure they are accessible to users with disabilities and meet compliance with standards like the ADA and the European Accessibility Act. Accessicart specializes in testing, consulting, and reporting alongside existing website teams to level up skills and educate regarding compliance.

Manish Dudharejia is the wizard behind E2M. With over 15 years of experience in the digital agency space, he has worked closely with experts in technology, entrepreneurship, and digital marketing. E2M helps digital agencies solve bandwidth problems through strategic white-label services. Ronik Patel built the web agency JD Softtech in both Boston and Ahmedabad, India, and realized he wanted to help other agencies grow. He assembled a team of highly qualified website developers and designers and launched UnlimitedWP, a white-label WordPress partner for growing agencies, which has now been acquired by E2M.

Skip Wilson began his career as a copywriter at 16 and has since become a pioneer in digital media. From shaping CNN’s special projects to leading iHeartMedia’s digital expansion, Skip has spent decades driving innovation in advertising. He is the founder of Draft Media Partners, where he champions innovation in advertising technology. His work has earned him accolades such as Most Intuitive Software Developer and Best Marketing Software Developer. Skip also hosts The Advertising Podcast, empowering marketers across the globe.

Tom is a no-nonsense, straight-talking veteran of the sales and marketing industry with 30 years of experience. He’s the author of The Invisible Sale and is known for his love of stiff drinks, good debates, and his dedication to helping agencies grow strategically by turning conversations into customers.

Richard Jaggs is the founder and managing director of Resolution Design, a creative marketing agency based in the southwest of England. Established in 2007, Resolution Design has grown to specialize in helping small and medium-sized businesses transform their marketing efforts. Richard is also the founder of subzapp, a web-based product designed to help agencies manage and scale client subscriptions.

Andy Crestodina is the Co-founder and CMO of Orbit Media, an award-winning digital agency based in Chicago. With 24 years of experience, Andy has guided over 1,000 businesses. He’s authored "Content Chemistry: The Illustrated Handbook for Content Marketing" and has written hundreds of articles on content strategy, SEO, GA for AI, and visitor psychology.

In this discussion, Juliana Marulanda, a seasoned expert with 19 years in sectors from Wall Street to startups, shares her insights on scaling digital agencies. She highlights the importance of setting professional standards and adaptable strategies for growth. Juliana delves into the critical relationship between finance and operations, providing valuable tips for enhancing profitability. She also addresses the hiring challenges agencies face and advocates for structured recruitment methods. With her expertise, Juliana empowers agency owners to create systems that free up time and boost efficiency.

Zaid Ammari is a leading expert on data-driven digital marketing focusing on analytics and actionable insights from data. He is the founder of PPC Masterminds and helps businesses build and run profitable data-driven digital campaigns.

Jon MacDonald is the founder of The Good, a digital experience optimization firm that has achieved results for some of the largest online brands including Adobe, Nike, Xerox, The Economist, and much more. He's the author of three books on digital journey optimization and a frequent keynote speaker. He has been invited to share his expertise on important stages like Google, and Autodesk. He knows how to get website visitors to take action.