Crafting Solutions to Conflict

Amanda Holmes, daughter of the renowned sales strategist Chet Holmes, was 24 when she inherited her father’s vast business interests and his legacy – with no preparation of any kind. We talk about her journey over the last ten years as she grew into her role as CEO by following her instincts, developing her skills and self-confidence, and charting a path that builds on the past with her own vision for the future. We discuss her update of her father's celebrated book, The Ultimate Sales Machine. It is available at https://www.ultimatesalesmachine.com/, where you will find bonus resources not available if you buy the book on Amazon. Amanda also talked about the How to Double Your Sales Quiz. You can find it here: https://chetholmes.com/ Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/And you can follow us on Twitter @conflictsolving. 

Just last week, I was in a conversation  about the key question for a would-be podcaster. Why do you want to do this? I had a clear answer to that question in 2018 during Seth Godin’s podcasting workshop (7 intensive weeks and 35 lessons) and my answer is the same in 2022, on Episode 200. But, I am not the same. I continue to learn from my experiences – and from my podcast guests. There is plenty more to explore in the podcast. I want to help people see a perspective on conflict that is practical and positive.  I wanted then and want today to push back against the idea that conflict is always negative. I want to help people see conflict differently – which is why I have had (and will continue to have) a wide range of guests who have insights to share.  I want to share ideas that I have learned through my own reading, speaking, study groups, and experiences with individuals and families. And I want to convince others of this deeply-held belief: we can all get better at handling conflict.A big thank you to my guests and to the Old Hands who offer encouragement, wisdom, and technical skills. And, most of all, thank you to all of you who listen. I wouldn’t do it without you.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/And you can follow us on Twitter @conflictsolving. 

Working throughout the United States, The Community Relations Service (CRS) is part of the Department of Justice. And not as well-known a part as it might be. CRS works with communities to prevent and respond to alleged hate crimes based on actual or perceived race, color, national origin, gender, gender identity, sexual orientation, religion, or disability.CRS calls itself “America’s Peacemaker”  for “communities in conflict by mediating disputes and enhancing community capacity to independently prevent and resolve future conflicts.”You can learn more and contact CRS for assistance at their website: https://www.justice.gov/crsDo you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/And you can follow us on Twitter @conflictsolving. 

Unofficial veto power is the idea that one person (or, less frequently, a small subset of a group) has the power to stop progress.  And that power is not granted to them by the rest of the group, any document, or cultural norm. “Progress” is a broad term, here. It’s allowing the group to make – or even consider—decisions. In some type of rational fashion. It’s abiding by decisions that are made. That veto power can be exerted in a variety of ways: from refusing to participate in the process, to leaving a meeting in progress, to insisting on more and more information, to denigrating every suggestion made. What to do about it?First, be on the lookout for this behavior; avoid being solely focused on the issues to be addressed. Second, don’t let too many small incursions slide; that can worsen the situation. Third, challenge the use of unofficial veto power; firmly and politely.  All of these actions are easier for an outside professional with no stake in the outcome, but if that’s not an option it is likely still worth the effort.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/ And you can follow us on Twitter @conflictsolving.  

While serving as an Army colonel in Afghanistan, Chris Kolenda motivated a large insurgent group to switch sides. We talk about that experience and the new edition of his book, Leadership: The Warrior’s Art, a collection of pieces by military leaders. The book has insights for all sorts of organizations and group. Chris notes that there’s really no such thing as military leadership: it’s all leadership and it’s always dealing with people.You can learn more about Chris’s work at  https://strategicleadersacademy.com/, and contact him here: chris@strategicleadersacademy.com  At the time this episode is published, Chris is on a 1700 mile bike ride, the Fallen Hero Honor Ride.You can find out how to support that project here: https://sabersixfoundation.com/ or through Chris’s company’s website, above.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/And you can follow us on Twitter @conflictsolving. 

Many thought that the Queen was too slow to respond to Diana’s death. When she finally did, she minimized the conflict by speaking eloquently and by nodding her head as Diana’s casket passed by. As a ruling monarch, she received respect routinely and wasn’t expected to make her own demonstrations of it.She made a distinction between family and business with Prince Andrew. Allegations (though denied) and friendships (impossible to deny) led to his expulsion from The Firm, but not the family.Prince Harry could either enjoy the privileges and benefits of a working Royal full-time or not. He couldn’t have it both ways.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/And you can follow us on Twitter @conflictsolving.  

Queen Elizabeth has been widely appreciated for her life of service. Though most family business leaders aren’t royal monarchs, her approach has lessons that many can learn. Among them: she started early in her devotion to service (even before she was head of The Firm); she worked hard; she kept her own counsel; she was engaged with her “customers” and did not think them to be lesser; she had a sense of humor; and she planned her own succession carefully.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/And you can follow us on Twitter @conflictsolving.  

Jay Hughes shares insights on the Goldilocks Principle for family well-being. He discusses joint decision making, sacrificing freedom for liberty, and the importance of elders. The podcast explores holistic family wealth and the creation of a foundation for global knowledge sharing.

Time and again, we have heard that transitions are challenging and difficult. They also represent an opportunity to be collaborative and creative in addressing change effectively.  Embracing thegood type of conflict. Last time, I talked about the process. This time, the focus is on the results. One possible result is a greater acceptance of the fact that change is happening all the time – and that we would do well to notice it and adapt more frequently.  We can also prepare ourselves better for the big, unexpected changes. Another result could be greater openness to the idea that everyone can have a voice, even if not a vote, and making that openness a part of the culture and adopted policies. Finally, we could step away from the idea that almost everything is right or wrong, black or white, all or nothing. Instead, we could look for ways to be collaborative and creative, and then improve our options and our outcomes.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/And you can follow us on Twitter @conflictsolving.  

We have heard many times about transitions being challenging and difficult. They also represent an opportunity to be collaborative and creative in addressing change effectively.  Embracing the good type of conflict. How? try some inclusive decision-making. A time to invite ideas, listen carefully, and consider those thoughts with respect and an open mind. Even if every suggestion can’t be adopted, there is a chance to embrace a collaborative, respectful, creative process. Seizing that chance can send a message that will help reduce bad conflict now and in the future.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/And you can follow us on Twitter @conflictsolving.