Queen Elizabeth has been widely appreciated for her life of service. Though most family business leaders aren’t royal monarchs, her approach has lessons that many can learn. Among them: she started early in her devotion to service (even before she was head of The Firm); she worked hard; she kept her own counsel; she was engaged with her “customers” and did not think them to be lesser; she had a sense of humor; and she planned her own succession carefully.
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