[Un]Churned – The No. 1 Podcast for Customer Retention

Retention is the new growth & AI is rewriting the rules. [Un]Churned is the No. 1 podcast for retention and CS leaders – those scaling smarter, not just bigger. Hosted by Josh Schachter – SVP & GM of Atlas at Gainsight – this show features real talk with the sharpest minds in the Customer Success space. We dig into how teams are scaling smarter, activating AI agents, and redesigning the customer journey for lasting impact. If you're experimenting with automation, questioning the traditional post-sales model, or trying to drive more value with less headcount, you're in the right place. Becaus