Becker’s Healthcare Podcast

Marjorie Reiter, Administrator and CEO at the Surgery Center of Central New Jersey, shares her unique career journey and insights on leadership in healthcare. She discusses the significant trends affecting ambulatory surgical centers, including staffing challenges and the impact of evolving technology. Emphasizing collaboration, Marjorie highlights her center's financial turnaround and the importance of compassionate patient care. With a focus on adaptability and networking, she underscores the need for sustainable practices in a changing healthcare landscape.

A Chief Nursing Officer and a VP of Security join forces to tackle the daunting issue of workplace violence in healthcare. They discuss the realities nurses face and the importance of empathy in communication. Proactive safety strategies are highlighted, including innovative programs like 'Purposeful Rounding' and a unique canine initiative aimed at calming tensions. Leadership is emphasized as crucial to fostering a culture of safety and respect, ensuring healthcare workers feel supported and secure.

Tod Wiesman, AVP of Performance, Learning and Education at UMass Memorial Health Care, brings a wealth of expertise in navigating the complex healthcare landscape. He dives into the transformative role of AI in alleviating burdens on staff and enhancing care delivery. The conversation explores the shift toward home-based services and the critical need for skilled workforce management. Wiesman also discusses innovative strategies to reduce employee attrition and the evolving dynamics of leadership in healthcare, emphasizing adaptability and a strong organizational culture.

Michael Dowling, President and CEO of Northwell Health, shares his inspiring journey from Ireland to leading a top health system. He highlights the vital role of organizational culture in enhancing teamwork and care quality. Dowling emphasizes the importance of integrating new employees and building trust within the healthcare environment. He discusses challenges in healthcare leadership, the need for advocacy in mental health and chronic illness, and encourages future leaders to embrace risks and focus on meaningful contributions.

Vi-Anne Antrum discusses Cone Health's innovative use of AI to boost patient engagement, particularly in managing chronic conditions like hypertension. She highlights the surge in primary care appointments resulting from these efforts. The conversation dives into the pressing financial challenges in healthcare and emphasizes the need for compassionate and curious leadership. Additionally, transformative technologies are explored, showcasing advancements in revenue cycle management and operational efficiency, paving the way for effective healthcare delivery.

Sunil Dadlani, EVP and Chief Information and Digital Transformation Officer at Atlantic Health System, shares insights on AI leadership in healthcare. He discusses the crucial role of organizational culture in driving successful AI integration and emphasizes the need for continuous learning and collaboration. Sunil explores AI maturity, revealing how ethical development and well-defined use cases are vital for improvement. He also highlights strategic priorities for AI adoption, focusing on clinician feedback to enhance patient care and operational efficiency.

Dr. Jason Greenberg, Chief Client Officer at Ventra Health and a leader in anesthesiology, dives into the pressing issues facing physicians today. He highlights significant labor shortages and reimbursement challenges that threaten healthcare effectiveness. Greenberg discusses the promising future of AI in optimizing revenue cycles and stresses the urgent need for physician advocacy. Finally, he encourages doctors to embrace leadership roles and adapt to emerging technologies to drive healthcare transformation.

In this discussion, Amy Linsin, EVP and Chief Human Resources Officer at Prisma Health, shares her expertise in fostering trust during turbulent times. She emphasizes the need for proactive change management to navigate disruptions effectively. Key topics include adapting leadership styles to embrace agility and communication and the pressing need to counter hostile activism in healthcare. Linsin highlights the importance of inclusive strategies and careful planning during transitions, stressing that trust is vital for success in evolving health systems.

Blake Evans, the System Vice President of Revenue Cycle at Rush University System for Health, shares his inspiring journey from frontline registration to executive leadership. He discusses his strategic insights from his first 90 days in the role, emphasizing the importance of team alignment and transparent communication. Evans explores the evolving challenges in revenue cycle management, including automation trends and the need for policy adaptation. His experience underscores the value of mentorship and collaborative vision in driving organizational growth.

Dr. Paul Casey, Senior Vice President and Chief Medical Officer at Rush University System for Health, discusses his commitment to enhancing healthcare safety and quality. He delves into the digital transformation pushing Rush into the future and the financial strains health systems face. Highlighting stark health disparities in Chicago, he reveals initiatives aimed at improving equity. He also covers innovations in virtual healthcare services and how they enhance both access and quality, shedding light on the importance of leadership in navigating these challenges.