Becker’s Healthcare Podcast Cynthia Salisbury, MSN, RN, System Executive Director of Nursing Operations at Providence
Nov 10, 2025
Cynthia Salisbury, MSN, RN, is the System Executive Director of Nursing Operations at Providence, bringing a wealth of experience as a nurse practitioner and former regional chief quality officer. She discusses the critical need to reduce the burden on nurses and the importance of transparency with patients. The conversation dives into leveraging technology to address ongoing nursing workforce challenges and combat complacency post-COVID. Salisbury emphasizes the urgency of investing in virtual care and utilizing AI to enhance patient care while maintaining safety protocols.
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Career Path To System Nursing Leader
- Cynthia described her career progression from bedside nurse to system executive leading virtual nursing at Providence.
- She credited that path with preparing her to focus on innovation and technology in nursing operations.
Complacency Masks Future Nursing Shortages
- Cynthia warned that staffing relief after COVID may breed complacency about future RN shortages.
- She argued aging populations and fewer nursing graduates make continued preparation essential.
Use Tech To Reduce Nurse Burden
- Do remove administrative and cognitive burdens from nurses using technology to improve efficiency and experience.
- Do enable all care disciplines to work at top scope and support new nurses' competence with tech resources.