Becker’s Healthcare Podcast

Claudia Douglass and Deirdre Dillehunt from Grant Thornton share insights on navigating financial challenges in healthcare. They discuss strategies to build operational resilience and enhance patient care amidst economic pressures. A case study reveals a $150 million cost reduction through data optimization, showcasing the power of multidisciplinary approaches. They emphasize the necessity of collaborative cultural transformation and leadership alignment, highlighting how shared vision empowers teams for sustainable change.

Discover how innovative strategies in individual health insurance can make care both affordable and high-quality. The discussion highlights Oscar Health's approach to personalized plan designs and technology-driven engagement. Learn about the impact of ICHRA on insurance affordability and member satisfaction. The conversation also delves into effective member engagement techniques and how measuring success with Net Promoter Score can transform healthcare delivery.

John Shull, President of Shull Business Insights and former Corewell Health executive, digs into the need for modernizing capital management in healthcare. He highlights the chaos caused by outdated technology and siloed systems. Shull emphasizes the staggering $100 billion spent on hospital asset management and the importance of digitizing data for better efficiency. He also discusses the critical nature of strategic supplier relationships and outlines key pillars for transforming asset management processes in hospitals.

Dr. Frederick L. Greene dives into the crucial role of quality cancer registries and his efforts to improve data collection for veterans. He reflects on 45 years in surgical oncology, highlighting the shift to minimally invasive techniques like robotic surgery. The discussion also emphasizes the need to engage young physicians in navigating the future of healthcare, driven by technological advancements. Insights on the impact of AI in the field reveal exciting possibilities for cancer treatment and patient care.

In this engaging discussion, Dr. Alex Ding, Deputy Chief Medical Officer at Humana, delves into the pivotal role of health equity in transforming healthcare delivery. He discusses innovative strategies for integrating quality care within Medicare Advantage standards. Dr. Ding emphasizes the importance of personalized engagement and addressing social determinants of health to optimize patient outcomes. He also highlights how Humana is bridging the gap between payers and providers, all while focusing on whole-person care and patient experiences.

Rob Odell, Owner of wpDuo, specializes in helping multi-location dental practices enhance patient acquisition. He discusses the challenges these practices face in securing new patients and emphasizes the importance of centralized lead management systems. Odell delves into the balance between integrating AI technologies while preserving the human touch in dentistry. He advocates for strategic long-term planning to harness advancements without losing personal connections, ultimately promoting operational efficiency and competitive advantages.

Dr. Matthew Potts, a vascular neurosurgeon from Northwestern Medicine, sheds light on normal pressure hydrocephalus, especially after Billy Joel's diagnosis brought it into the spotlight. He discusses key symptoms like gait issues and cognitive decline, and the importance of accurate diagnosis to differentiate it from other conditions. Dr. Potts highlights treatment options, particularly shunt placement, and emphasizes that early intervention can lead to significant improvement in patient outcomes, including cognitive function.

Lila Benayoun discusses innovative strategies for enhancing healthcare in New York City. She emphasizes the use of predictive analytics and personalized outreach to improve member satisfaction. The conversation highlights the importance of addressing social determinants of health. Innovations in providing affordable yet quality healthcare are explored, along with the role of member feedback in shaping services. This approach fosters a holistic model, ensuring diverse communities receive tailored support.

In this conversation, Alfonso del Granado, Market Administrator for North Cypress Surgery Ventures, dives into the evolving landscape of ambulatory surgery centers (ASCs). He highlights the rise of minimally invasive spine procedures and discusses key legislative changes affecting fair reimbursement and transparency. Del Granado emphasizes the importance of informed advocacy in Congress to support ASCs and touches on the complexities of site neutral payments. His insights reveal a blending of opportunities and challenges that shape the future of surgical care.

Marjorie Reiter, Administrator and CEO at the Surgery Center of Central New Jersey, shares her unique career journey and insights on leadership in healthcare. She discusses the significant trends affecting ambulatory surgical centers, including staffing challenges and the impact of evolving technology. Emphasizing collaboration, Marjorie highlights her center's financial turnaround and the importance of compassionate patient care. With a focus on adaptability and networking, she underscores the need for sustainable practices in a changing healthcare landscape.