Gartner ThinkCast

Discover insights into the 2025 CIO Agenda and how IT leaders can shake off the 'curse of random success.' Learn about the importance of collaboration across executive teams to enhance digital initiatives. Explore key data trends and strategic priorities that can help CIOs effectively navigate the future. This discussion emphasizes the necessity of empowering business technologies to achieve meaningful outcomes.

Discover the fascinating world of agentic AI and its growing role in decision-making. Learn how these AI agents interact empathetically, even helping users tackle tough personal challenges. The potential for autonomy in dynamic environments is explored, along with the collaboration of AI agents in achieving regulatory compliance. Misconceptions about AI capabilities are addressed, clarifying the distinction between agentic AI and traditional chatbots. This insightful discussion prepares listeners for the future of multi-agent systems.

Mick Ebeling, Founder and CEO of Not Impossible Labs, is revolutionizing the intersection of technology and empathy. He shares his vision of tackling societal 'absurdities'—problems that shouldn't exist. Discover how groundbreaking innovations like the EyeWriter and 3D-printed prosthetics emerged to solve real-world challenges. Mick emphasizes the philosophy of 'help one, help many,' and the power of community-driven solutions in creating impactful change. His insights inspire a new mindset for collaborative problem-solving and resilience.

Rita Sallam, Distinguished VP Analyst at Gartner, shares her expertise on AI investments and data analytics. She discusses the current Trough of Disillusionment faced by generative AI and its implications for businesses. Key topics include aligning AI strategies with organizational goals, optimizing productivity, and managing risks. Rita emphasizes the importance of courage in adapting workflows and highlights tools for successfully integrating AI into business practices. The conversation offers valuable insights into unlocking AI's potential for lasting success.

Explore how CIOs can strategically set their pace in the AI innovation landscape. The discussion highlights the challenges of integrating generative AI and the varying impacts on job roles. Discover the intersection of job complexity and experience in boosting productivity. Real-world examples illustrate the journey of gradual AI integration. Uncover the hidden financial risks of adopting generative AI and the need for careful cost management. Finally, learn about the importance of an adaptive tech structure for successful AI implementation.

Mary Mesaglio, a Distinguished VP Analyst specializing in executive leadership, shares invaluable insights for organizational transformation. She discusses key strategies for crafting clear and impactful transformation messages that resonate with teams. Mesaglio emphasizes the importance of turning core values into actionable behaviors, especially during uncertainty. She advocates for agility in decision-making, encouraging leaders to act on 70% of available information and incorporate values into everyday choices.

Gartner Senior Director Analyst Leinar Ramos discusses the limitations of generative AI and the importance of considering alternative AI techniques. He delves into specific scenarios where generative AI may not be the best choice, emphasizing the need to choose the right AI technique for different applications.

Gareth Herschel, a VP analyst at Gartner and expert in AI scaling, shares his insights on enhancing AI initiatives with data and analytics. He outlines five key strategies for aligning AI tools with suitable use cases, emphasizing the need for governance that balances innovation with ethical considerations. The discussion also tackles misconceptions around AI and the importance of having AI-ready data. Gareth encourages engaging with diverse audience attitudes to facilitate smoother AI adoption and promote overall organizational change.

Tom Coshow, Senior Director Analyst at Gartner, shares his expertise on agentic AI, a revolutionary tech trend for 2025. He explains how AI agents autonomously execute tasks, differentiating them from traditional GenAI models. The conversation covers real-world applications, like streamlining insurance claims and enhancing customer service. Tom emphasizes the importance of security in managing these agents and outlines how tech leaders can harness their potential for business growth. Explore the exciting future of AI and its transformative impact on industries.

Join Michelle DeClue, a Gartner VP Analyst and expert in digital twins, as she dives into how these virtual representations of customers can transform the retail industry. Discover how businesses can predict behaviors and enhance personalization while navigating data privacy concerns. The discussion covers the evolving definition of customers, the impact of Generative AI, and how digital twins improve customer experiences by identifying pain points. Get ready to rethink customer interactions and the future of digital identity!