

Responsive Lab Podcast
Virtuous Software
Welcome to The Responsive Lab, presented by Virtuous. In this podcast, we're exploring how nonprofits leverage technology to deepen donor engagement. Join us in the lab as we mix innovation with impact, tackling challenges and discovering new possibilities for the nonprofit sector.
Episodes
Mentioned books

Apr 7, 2020 • 39min
Sophie W. Penney, Ph.D. On Nonprofit Leadership &
Sophie W. Penney, Ph.D. joins us to talk about the challenges facing nonprofit leaders today, why fundraisers should adopt a teacher's mindset, and a framework to identify and isolate challenges to ensure you navigate them well. Sophie is the Director of Foundation Relations for Penn State University and the founder and President of i5 Fundraising and a dynamic development leader with extensive expertise in building strategic fundraising initiatives within higher education and non-profit sectors. Sophie is also the author or co-author of numerous books, articles, and reports including: Dollars for Dreams: Student Affairs Staff as Fundraisers (NASPA 2001) and Student Affairs Fundraising: Raising Funds to Raise the Bar (NASPA, 2019). She is a sought after facilitator, teacher, and coach for aspiring and current fundraising professionals. In 2019 Sophie was recognized by the Allegheny Mountains Chapter of the Association of Fundraising Professionals as the Fundraiser of the Year. ----- Learn more about the tools Virtuous provides leading nonprofits to grow giving at: https://www.virtuouscrm.com/. Get an in-depth guide to responsive fundraising to help your organization grow generosity from the modern donor at: https://www.virtuouscrm.com/responsive/.

Mar 23, 2020 • 45min
*Special Release* Responsive Fundraising: The Donor-Centric Framework
On this episode, we're joined by Gabe Cooper and Mckenna Bailey to discuss their new book Responsive Fundraising: The Donor-Centric Framework Helping Today’s Leading Nonprofits Grow Giving Gabe Cooper is the Founder and CEO of Virtuous, a software platform helping nonprofits grow giving. Gabe has a true passion for creating market-defining software and helping charities reimagine generosity. Throughout Responsive Fundraising, readers will learn what the data tells us about the modern donor and their generosity habits. They will receive step-by-step responsive fundraising plays they can implement right away to improve their current fundraising tactics. Plus, they’ll get a look into how responsive nonprofits are shifting their internal teams to create a more collaborative, successful organization. Get a free copy of the book here ~ https://www.virtuouscrm.com/responsivebook/ ----- Learn more about the tools Virtuous provides leading nonprofits to grow giving at: https://www.virtuouscrm.com/. Get an in-depth guide to responsive fundraising to help your organization grow generosity from the modern donor at: https://www.virtuouscrm.com/responsive/.

Mar 16, 2020 • 34min
Shannon McCracken, CEO at The Nonprofit Alliance, On Fundraising In Challenging Times
Shannon McCracken joins us to talk about the current fundraising landscape, why trust and relevancy our essential now more than ever, and her take on what nonprofit leaders should focus on amidst times of crisis and uncertainty. Shannon has a unique vantage point, as she's the CEO of The Nonprofit Alliance, leading the association through rapid growth since its launch in 2018. Previously she spent two years as Charity Navigator’s Chief Development Officer, facilitating communication with nonprofit organizations and dramatically increasing resources to support successful implementation of a new strategic plan. She now serves on their board of directors. She spent 17 years with Special Olympics International, most recently as Vice President of Donor Development, building and managing a multichannel individual fundraising program. Shannon has been an engaged member of the DMA Nonprofit Federation, with past roles as Chairperson of the Advisory Council and Chair of the Ethics Committee. https://tnpa.org/membership/telluswhatyoulove/ ----- Learn more about the tools Virtuous provides leading nonprofits to grow giving at: https://www.virtuouscrm.com/. Get an in-depth guide to responsive fundraising to help your organization grow generosity from the modern donor at: https://www.virtuouscrm.com/responsive/.

Mar 10, 2020 • 34min
Julia Campbell On How Nonprofits Should Maximize Social Media
Julia Campbell, author, speaker, and digital strategist to mission-driven organizations, joins us to talk about the current state of social media, how nonprofits should be maximizing social channels, and the dos and don'ts on how to use social engagement for fundraising. Julia wrote her book Storytelling in the Digital Age: A Guide for Nonprofits as a roadmap for social change agents who want to build movements using engaging digital storytelling techniques. Her second book, How to Build and Mobilize a Social Media Community for Your Nonprofit, was published this year. Julia launched Social Media for Social Good Academy, the first online training course for nonprofit social media managers. She also founded and organizes the annual Nonprofit Social Media Summit, a live event for nonprofits. www.jcsocialmarketing.com/firstdibs ----- Learn more about the tools Virtuous provides leading nonprofits to grow giving at: https://www.virtuouscrm.com/. Get an in-depth guide to responsive fundraising to help your organization grow generosity from the modern donor at: https://www.virtuouscrm.com/responsive/.

Feb 17, 2020 • 39min
Chad Williams, CEO of FiveQ, On Personalized Donor Engagement
Chad Williams joins us to talk about the five mindsets of a modern fundraising strategy, how infusing personalization into your messaging drives up results, and a simple framework for donor engagement in 2020 and beyond. Chad is the CEO of Five Q and has been involved with the Internet since 1995. His company provides a full suite of software development and interactive marketing solutions, including ground-breaking personalization platform, Journity. Chad and Five Q serves dozens of non-profit organizations, including homeless shelters, national faith-based nonprofits, city and county governments and many others. ----- Learn more about the tools Virtuous provides leading nonprofits to grow giving at: https://www.virtuouscrm.com/. Get an in-depth guide to responsive fundraising to help your organization grow generosity from the modern donor at: https://www.virtuouscrm.com/responsive/.

Feb 4, 2020 • 38min
Brian Sooy On How To Craft Your Nonprofit's Story
Brian Sooy, the president of AESPIRE, joins us to talk about uncovering and clarifying your nonprofit's story, the art of focus, and why supporter-centered storytelling is a must. Brian is the author of “Raise Your Voice: A Cause Manifesto,” the top-rated book that helps mission-driven leaders create thriving organizations. As a StoryBrand Certified Guide, Brian knows that when leaders find the clarity, they multiply their impact and their business thrives. Here are a few additional resources that complement our conversation: Raise Your Voice: A Cause Manifesto —Amazon’s top-rated guide to help mission-driven organizations nurture a culture of generosity that engages supporters and builds a mission-driven brand Download the Brand Clarity Credo, inspired by Raise Your Voice: A Cause Manifesto — and receive 12 months of free insights from Aespire to help you achieve clarity and build a powerful relationship brand. Download a free guide to help you Master the Art of Donor Storytelling ----- Learn more about the tools Virtuous provides leading nonprofits to grow giving at: https://www.virtuouscrm.com/. Get an in-depth guide to responsive fundraising to help your organization grow generosity from the modern donor at: https://www.virtuouscrm.com/responsive/.

Jan 27, 2020 • 34min
T. Clay Buck on Fundraising Musts In 2020 & Beyond
On this episode, we're joined by T. Clay Buck, a recovering actor and reluctant data geek, and we discuss what fundraising leaders should be focused on as we wade into 2020 and beyond. He is the Founder and Principal of Tactical Fundraising Solutions, a fundraising consultancy that helps fundraisers and nonprofits raise money more effectively through a systems-thinking approach to fundraising. Clay has thirty years of experience in fundraising from individual donors and particular expertise in annual giving, database management, prospect research and development operations. He was the Vice President of Client Services for the highly respected consulting firm, IDC and has held the CFRE certification since 2010. He was a co-author of the Rogare Critical Fundraising Report for the United States, teaches fundraising and storytelling at the University of Nevada, Las Vegas and was recently named one of the top 20 Charity Influencers online. ----- Learn more about the tools Virtuous provides leading nonprofits to grow giving at: https://www.virtuouscrm.com/. Get an in-depth guide to responsive fundraising to help your organization grow generosity from the modern donor at: https://www.virtuouscrm.com/responsive/.

Jan 1, 2020 • 37min
Greg Warner, CEO of MarketSmart, Shares What Donors Really Want
Greg Warner, the CEO of MarketSmart, to talk about his personal experience as a disgruntled donor, what today's donor really wants from nonprofits, and engagement strategies he's seen nonprofits tap to build authentic relationships with their donors. ----- Learn more about the tools Virtuous provides leading nonprofits to grow giving at: https://www.virtuouscrm.com/. Get an in-depth guide to responsive fundraising to help your organization grow generosity from the modern donor at: https://www.virtuouscrm.com/responsive/.

Jan 1, 2020 • 29min
Gabe Cooper on Responsive Fundraising
We’re changing things. We’re creating a space where ideas and people focused on fundraising for our world’s most important causes can collide. Why? The world your nonprofit is fundraising in has changed. This has shifted what today’s donor expects and they’re voting with their giving (engagement and dollars). Yet, nonprofits are handcuffed to models that were designed for donors that no longer exist. You need a new approach. And, Gabe Cooper, the founder and CEO of Virtuous, talks about how that new approach should be responsive fundraising. Responsive fundraising puts the donor at the center of fundraising activities, personalizes engagement, and treats ALL donors like major donors. We know a world where nonprofits are more responsive is one that is better for the entire generosity ecosystem and will grow giving and social impact. So, we’re curating conversations with nonprofit leaders and top fundraising thinkers to illuminate responsive fundraising strategies and highlight how modern nonprofits are becoming responsive

Oct 17, 2019 • 23min
Dan Reed (Part II) on How To Inspire Generosity At Scale
Dan Reed, the CEO and Founder of Seed Fundraisers join us again to talk about growing generosity at scale across various fundraising channels. He also shares practical tips on how you can activate and inspire generosity within annual giving campaigns, major gifts, and event fundraising. Seed Fundraisers is a training and coaching organization focused on fundraising and program design. Furthermore: Seed is an ambitious group of problem solvers, institution-builders, and activators, more interested in the rigorous pursuit of generosity-fueled impact than the comforts of self-serving work. Dan Reed is a philanthropy executive with over 15 years of frontline and leadership experience in philanthropic fundraising. He has helped raise over $50 million dollars in private philanthropy, led teams of up to 15 fundraisers, and supported leaders through significant organizational change. Dan served the Denver Public Schools Foundation for three years during a time of major transition, and then joined Morris Animal Foundation as the Director of Corporate Sponsorships. Dan was promoted to Chief Development Officer and served in this role until 2016 when his passion to coach fundraisers led him to launch Seed Fundraisers, a training and coaching organization focused on fundraising and program design. Since its founding, Seed has partnered with over 45 organizations, bringing clarity and strategy to their greatest challenges. Dan’s passion for philanthropy has guided his conviction for the occupation of fundraisers and the belief that fundraisers serve the world as intentional catalysts of generosity. Dan has recently returned to his hometown of Beaver, PA where he now lives with his wife and two children. Together with his wife, he is building new relationships with old neighbors and raising his children to love curiosity, poetry, and someday, whiskey. ----- Learn more about the tools Virtuous provides leading nonprofits to grow giving at: https://www.virtuouscrm.com/. Get an in-depth guide to responsive fundraising to help your organization grow generosity from the modern donor at: https://www.virtuouscrm.com/responsive/.


