Manage Smarter

Teresa Mitrovic is the founder of ORO Collective, as well as a consultant, coach, course creator and author specializing in performance, psychological safety and trust. In her past life as a corporate leader, when the increasing demands of senior leadership clashed with single parenthood, coaching as a leader was the solution. With workloads reset, team cohesion and alignment gained, performance improved and profit tripled. She has lived and worked internationally, delivering keynotes and workshops to clients large and small and authored the book ‘The Currency of Connection - how trust transforms life, relationships and work’. Now based in Melbourne, Australia with her husband and dog, she works internationally - and virtually - coaching top executives from companies like Barclays, Hasbro, Disney, and Accenture. In this podcast for managers, Audrey, Lee and Teresa discuss:  ·      Why leaders should care about psychological safety and high trust environments?·      How to create trust that neutralizes workplace relationship tension·      Psychological safety and its role in employee retention·      Why you should ditch competitive reward programs  "Many leaders are not willing to embrace the changes that would help them retain their talent. The problem isn’t that managers don’t understand what their employees need; they don’t see how they can keep performance high while accommodating employee demands. However, this is a false dichotomy and both can be achieved to drive performance while retaining talent.”– Teresa Mitrovic Build Credibility and Effective Leadership with the Manage Smarter Podcast. Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  Connect with Teresa Mitrovichttps://www.orocollective.space/https://twitter.com/teresamitrovichttps://www.facebook.com/orocollectiveteamhttps://www.linkedin.com/company/oro-collective/ Teresa has created a special offer for your audience, which will be live at https://www.orocollective.space/managesmarter. Your listeners can access some free resources and also get $50 USD off either the "30 Day Team Reset" course or the "The Performance Partnership Playbook" Connect with Manage Smarter Hosts·         Website: ManageSmarter.com ·         LinkedIn: Audrey Strong                                                           ·         LinkedIn: C. Lee Smith  Connect with SalesFuel ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/   Learn more about your ad choices. Visit megaphone.fm/adchoices

In the cutthroat world of tech, Neil Day is a battle-tested veteran. With 40+ years of experience in the industry, he’s led technology teams at Walmart.com, Shutterfly, Blue Bottle Coffee, and more. Now he’s fighting a new battle as CTO of R-Zero, the first company built from the ground up to tackle the transmission of pathogens in the COVID-19 era.In this podcast for managers, Audrey, Lee and Neil discuss:  ·      Differences managing at a startup vs. a large tech company·      Balancing learning quickly and getting to market·      How tech must support sales so they have max credibility in go to market strategy·      Leadership who “fly to close to the sun” and mix ego with the brand launch "One mistakes startups make is overinvesting in platform too early. You just don’t know what your final product is going to look like." – Neil Day Build Credibility and Effective Leadership with the Manage Smarter Podcast. Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  Connect with Neil Day https://rzero.com/https://twitter.com/RZeroSystemshttps://www.linkedin.com/in/neil-day-121444/https://www.facebook.com/rzerosystems #sales #startups #managers #leaders #salescredibilityConnect with Manage Smarter Hosts·         Website: ManageSmarter.com ·         LinkedIn: Audrey Strong                                                           ·         LinkedIn: C. Lee Smith  Connect with SalesFuel ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/     Learn more about your ad choices. Visit megaphone.fm/adchoices

Chandler Bolt is an investor, the CEO of Self-Publishing School & SelfPublishing.com, Forbes 30 Under 30, and the author of 7 bestselling books including his most recent book titled “Published.”. Self Publishing School is an INC 5000 company the last 3 years in a row as one of the 5,000 fastest-growing private companies in the US. In this podcast for managers, Audrey, Lee and Chandler discuss:  ·      How to find the “why” of writing a book and how to pick your topic·      How to leverage your book to grow your business·      Best practices on book length·      4 P’s of a best-selling book·      Pain pills vs. negativity strategyBOOK SPECIAL FOR OUR LISTENERS: Get Chandler’s “Published” book free! First 50 people to sign up get a free book at this link. PUBLISHEDBOOK.COM/SMARTER "When it comes to writing, marketing, and publishing a book, the first step to take is discovering your purpose for beginning the journey in the first place." – Chandler Bolt Build Credibility and Effective Leadership with the Manage Smarter Podcast. Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  Connect with Chandler Bolt self-publishingschool.com SelfPublishing.comtwitter.com/self_pub_schoolhttps://www.linkedin.com/in/chandlerbolt/linkedin.com/company/self-publishing-schoolhttps://www.facebook.com/chandler.bolt1 Connect with Manage Smarter Hosts·         Website: ManageSmarter.com ·         LinkedIn: Audrey Strong                                                           ·         LinkedIn: C. Lee Smith  Connect with SalesFuel ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/   Learn more about your ad choices. Visit megaphone.fm/adchoices

Joining us today is Jeff Risley, the Chief Growth Officer at Saxum. With 30 years of experience in marketing, business development, strategy, consulting, sales, organizational growth, and relationship building, combined with the drive to create a better world, Jeff is here to help you make some meaningful change in your business when it comes to sales credibility and marketing.In this podcast for managers, Audrey, Lee and Jeff discuss:  ·      How marketing can help boost sales·      Why sales professionals need to behave more like doctors than salespeople·      Tips on keeping up with the changing marketing landscapes·      How he guides clients to producing business results that are for the greater good-Purpose Driven Business·      How to create a common language with your team to encourage greater emotional intelligence in the workplace. "The #1 mistake managers and leaders make is not being emotionally intelligent. We have for so long rewarded thinking intelligences -- hard skills. But leadership and management are about people, and people are emotional beings. The more managers and leaders learn how to be more self aware and relate to people with empathy, active listening and the right amount of support and challenge, the better they will be at getting the best out of people." - Jeff Risley Build Credibility and Effective Leadership with the Manage Smarter Podcast. Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  Connect with Jeff Risleyhttps://bold.saxum.com/esghttps://bold.saxum.com/revenuemarketinghttps://www.linkedin.com/in/jeffhrisley/https://twitter.com/risleyranch Connect with Manage Smarter Hosts·         Website: ManageSmarter.com ·         LinkedIn: Audrey Strong                                                           ·         LinkedIn: C. Lee Smith  Connect with SalesFuel ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/   Learn more about your ad choices. Visit megaphone.fm/adchoices

Michael “Buzz” Buzinski is a life-long entrepreneur, a digital marketingthought leader, an author, and the Chief Marketing Officer of BuzzworthyIntegrated Marketing.. He has worked with over 1200 service-centricbusinesses and helped their digital marketing deliver more predictableand profitable clients through their website. Using the Rule of 26,Michael can double any business’s website revenue. Michael’s solemission is to help entrepreneurs avoid the time drain and frustrationof managing profitable digital marketing campaigns and reduce theprevalence of entrepreneurial poverty across the country. In this podcast for managers, Audrey, Lee and Michael discuss:  ·      Rule of 26 definition and strategy to boost traffic, sales and conversion rates·      Junk traffic and how to filter it out·      Recommended messaging to keep traffic and increase conversions·      Best positioning for service businesses to appeal to clients and how to find your niche to appeal to prospects·      Calculating the average value per client·      Make digital marketing S.I.M.P.L.E. (Streamline, Identify, Market Research, Plan, Launch, and Evaluate)·      Michael’s sole mission is to help entrepreneurs avoid the time drain and frustration of managing profitable digital marketing.“The biggest marketing mistake service-centric business managers and leaders make is not firing unprofitable clients so they can focus on attracting more profitable clients. Most times, they do this because of restricted cash flow. What they don't realize is that their cash flow problems are a result of servicing unprofitable clientele.” – Michael BuzinskiBuild Credibility and Effective Leadership with the Manage Smarter Podcast. Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  Connect with Michael Buzinskihttps://buzzworthy.biz/https://www.linkedin.com/in/MichaelBuzinski/https://www.facebook.com/urBuzzworthyhttps://www.instagram.com/BuzzworthyMarketing/ Connect with Manage Smarter Hosts·         Website: ManageSmarter.com ·         LinkedIn: Audrey Strong                                                           ·         LinkedIn: C. Lee Smith  Connect with SalesFuel ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/         Learn more about your ad choices. Visit megaphone.fm/adchoices

Julie is a virtual-selling thought leader and the author of three books including the recent, "Look Me In The Eye: Using Video to Build Relationships with Customers, Partners, & Teams," which was named Top Sales Book of 2021.Through her Selling On Video Master Class and coaching, Julie helps sales leaders and teams to leverage video in a way that drives sales.In addition to a successful career in sales and leadership, Julie worked as a professional actor appearing in over 75 plays, commercials, films, and television shows, including HBO’s Sex & The CityIn this podcast for managers, Audrey, Lee and Julie discuss:  ·      Mistakes salespeople make while on camera online that damages their credibility·      Strategies for body language, eyes and facial expressions to improve your digital credibility online·      How to use peripheral vision exercises and energy levels to build online sales credibility·      Why salespeople need to keep their online camera ON even if the prospect or client has theirs off·      Camera positioning, where to look when and how to successfully “read the room” when it’s a digital online Zoom room or other platform“The main mistake leaders make is they equate a salesperson’s length of time on video with competency, imagine that one class on virtual selling will make the kind of counter-intuitive behavioral change necessary to excel on video, or think supplying their team with the technology to connect is sufficient. – Julie HansenBuild Credibility and Effective Leadership with the Manage Smarter Podcast. Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  Connect with Julie Hansen https://juliehansen.live/https://www.linkedin.com/in/juliehansensalestraining/https://twitter.com/acting4sales Connect with Manage Smarter Hosts·         Website: ManageSmarter.com ·         LinkedIn: Audrey Strong                                                           ·         LinkedIn: C. Lee Smith  Connect with SalesFuel ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Lee Salz is CEO of Sales Architects, business consultant and an expert in sales differentiation. When salespeople aren’t winning deals at desired levels or price points, executives and business owners turn to him. He is the bestselling, award-winning author of six books, including Sales Differentiation. His sixth booked is entitled Sell Different!, which presents all-new sales differentiation strategies to outsmart, outmaneuver, and outsell the competition.In this podcast and vodcast for sales managers, Audrey, Lee and Lee discuss:  ·-How to identify your unique differentiators·-Analysis of touchpoints you have with prospects and current clients-How sales managers can break out of a mindset rut and drive themselves and their team to better performance-Why Lee hates the word "closing"“Salespeople are so heavily focused on trying to differentiate what they sell that they forget they also have an opportunity to stand out from the competition." –Lee SalzBuild Credibility and Effective Leadership with the Manage Smarter Podcast. Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  Connect with Lee Salzwww.SellDifferentBook.comhttp://www.SalesArchitects.comLinkedIn: https://www.linkedin.com/in/leesalz/Facebook: https://www.facebook.com/LeeBSalz/Twitter: @salesarchitects  Connect with Manage Smarter Hosts·         Website: ManageSmarter.com ·         LinkedIn: Audrey Strong                                                           ·         LinkedIn: C. Lee Smith   ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/   Learn more about your ad choices. Visit megaphone.fm/adchoices

Robin Hills is the director of Ei4Change, a company specializing in educational training, coaching and personal development focused around emotional intelligence, positive psychology and neuroscience. He has taught over 250,000 people in 185 countries how to build resilience,increased self-awareness and understanding of others. His educational programs on resilience and emotional intelligence cover the most comprehensive and detailed education of any emotional intelligence organization and are today used in educational establishments in South Africa and India.Robin is also the author of 2 books and has through his work developed the experiential coaching methodology Images of Resilience to support cathartic conversations around resilience.He has delivered key-note speeches at conferences across the world including at Harvard University and sits on the North West Committee of the Association of Business Psychology.In this podcast for managers, Audrey, Lee and Robin discuss:  ·       How to identify how others are feeling and how you are feeling in the moment·       How managers can harness emotions for good, rather than negativity·       Techniques to calm emotionally charged situations·       Virtual emotional intelligence-What to look for in virtual meetings and remote teams and workers“Emotions are complex physiology and psychological responses to the environment as it changes. Most managers and leaders are not aware of emotions beyond a few basic ones and, even then, they are not very good at managing them in themselves and in others." –Robin HillsBuild Credibility and Effective Leadership with the Manage Smarter Podcast. Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  Connect with Robin Hillshttps://ei4change.com/https://twitter.com/Ei4Changehttps://www.linkedin.com/in/robinhills/https://www.facebook.com/EI4Change/ Connect with Manage Smarter Hosts·         Website: ManageSmarter.com ·         LinkedIn: Audrey Strong                                                                ·         LinkedIn: C. Lee Smith   ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

Jonathan Brill is our guest---he helps leaders turn disruption into opportunity as a speaker and advisor. He is the author of ROGUE WAVES: Future-Proof Your Business to Survive and Profit From Radical Change. He was previously the Global Futurist at HP. His companies have developed over 350 products for organizations like Samsung, Microsoft and the US Government. He creates intellectual content for TED, HBR, Fast Company, Bloomberg and many other organizations.In this podcast for managers, Audrey, Lee and Jonathan discuss how to ride changes into the future with confidence, leadership, credibility and clarity. They also discuss:  ·       4 Major techniques for knowing about the future, no matter what field you’re in·       Definition of Rogue Wave and how to reset expectations to successfully ride it out·       More accurate ways to predict the future right or wrong given current information·       Future of labor shortages, automation·       Salespeople job changes in the future and what to expect·       Cryptocurrency predictions“We are focused on compound growth when we should be focused on compound volatility, on rogue waves. When we recognize that the world is becoming more volatile and that change is the primary cause of fortune and failure, it opens up new opportunities for resilience and growth." –Jonathan BrillBOOK: Rogue Waves: Future-Proof Your Business to Survive and Profit From Radical Change, McGraw-Hill, 2021 https://www.jonathanbrill.com/roguewavesBuild Credibility and Effective Leadership with the Manage Smarter Podcast. Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  Connect with Jonathan Brill jonathanbrill.comhttps://twitter.com/jonathanbrillhttps://www.linkedin.com/in/jonathanbrill1 Connect with Manage Smarter Hosts·         Website: ManageSmarter.com ·         LinkedIn: Audrey Strong                                                                ·         LinkedIn: C. Lee Smith   Connect with SalesFuel·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/   Learn more about your ad choices. Visit megaphone.fm/adchoices

Carol Kaemmerer took what seemed like shockingly bad news, and turned it into an amazing opportunity. After a surprise downsizing in the Fortune 500 company she served as a consultant, Carol found that her 20 years of marketing communications experience there provided a perfect set up for helping professionals build their online brand. LinkedIn, she recognized, is an integral part of that brand-building. But many brilliant leaders, are unable to articulate their brand effectively on LinkedIn, and that was a weak link in their online reputation.Since 2011, Carol has focused her communications expertise on helping C-suite executives and senior leaders use LinkedIn powerfully, creating positioning and messaging that reflects their business passion with authenticity. Her book, LinkedIn for the Savvy Executive, was originally published in 2016; the book was revised and published in its Second Edition in January 2021. Carol is a professional member of the National Speakers Association, Certified Virtual Presenter, and Advisor to the C-Suite Network.In this podcast for managers and C-Suite leaders, Audrey, Lee and Carol discuss how to build sales, credibility and effective leadership on LinkedIn including: ·       Most common mistakes most leaders make on LinkedIn·       LinkedIn etiquette mistakes and best practices·       Common settings mistakes that can damage your LI credibility·       Behavioral checklist for positive changes to your LinkedIn profileOFFER 10% OFF ON CAROL’S BOOK AND LINKEDIN COURSE FOR OUR LISTENERS: Order on her website carolkaemmerer.com  Enter a code SPECIAL to get your discount! “Leaders often forget their ONLINE PRESENCE is one of the most important ways that people find out about them. They leave their LinkedIn profile in it's most skeletal form. This is so unfortunate, because with the right LinkedIn text, the seeds of know, like and trust can be sprouting already, before that first on-screen or in-person meeting." –Carol KaemmererBuild Credibility and Effective Leadership with the Manage Smarter Podcast. Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  Connect with Carol Kaemmerer https://www.carolkaemmerer.com/https://www.linkedin.com/in/carolkaemmerer/https://www.youtube.com/carolkaemmerer Connect with Manage Smarter Hosts·         Website: ManageSmarter.com ·         LinkedIn: Audrey Strong                                                                ·         LinkedIn: C. Lee Smith  Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/   Learn more about your ad choices. Visit megaphone.fm/adchoices