Manage Smarter

C. Lee Smith and Audrey Strong
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May 8, 2022 • 24min

201: Lee Salz: How Do I Sell Different!?

Lee Salz is CEO of Sales Architects, business consultant and an expert in sales differentiation. When salespeople aren’t winning deals at desired levels or price points, executives and business owners turn to him. He is the bestselling, award-winning author of six books, including Sales Differentiation. His sixth booked is entitled Sell Different!, which presents all-new sales differentiation strategies to outsmart, outmaneuver, and outsell the competition.In this podcast and vodcast for sales managers, Audrey, Lee and Lee discuss:  ·-How to identify your unique differentiators·-Analysis of touchpoints you have with prospects and current clients-How sales managers can break out of a mindset rut and drive themselves and their team to better performance-Why Lee hates the word "closing"“Salespeople are so heavily focused on trying to differentiate what they sell that they forget they also have an opportunity to stand out from the competition." –Lee SalzBuild Credibility and Effective Leadership with the Manage Smarter Podcast. Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  Connect with Lee Salzwww.SellDifferentBook.comhttp://www.SalesArchitects.comLinkedIn: https://www.linkedin.com/in/leesalz/Facebook: https://www.facebook.com/LeeBSalz/Twitter: @salesarchitects  Connect with Manage Smarter Hosts·         Website: ManageSmarter.com ·         LinkedIn: Audrey Strong                                                           ·         LinkedIn: C. Lee Smith   ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/   Learn more about your ad choices. Visit megaphone.fm/adchoices
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Apr 24, 2022 • 27min

200 Robin Hills: Emotional Intelligence for Managers

Robin Hills is the director of Ei4Change, a company specializing in educational training, coaching and personal development focused around emotional intelligence, positive psychology and neuroscience. He has taught over 250,000 people in 185 countries how to build resilience,increased self-awareness and understanding of others. His educational programs on resilience and emotional intelligence cover the most comprehensive and detailed education of any emotional intelligence organization and are today used in educational establishments in South Africa and India.Robin is also the author of 2 books and has through his work developed the experiential coaching methodology Images of Resilience to support cathartic conversations around resilience.He has delivered key-note speeches at conferences across the world including at Harvard University and sits on the North West Committee of the Association of Business Psychology.In this podcast for managers, Audrey, Lee and Robin discuss:  ·       How to identify how others are feeling and how you are feeling in the moment·       How managers can harness emotions for good, rather than negativity·       Techniques to calm emotionally charged situations·       Virtual emotional intelligence-What to look for in virtual meetings and remote teams and workers“Emotions are complex physiology and psychological responses to the environment as it changes. Most managers and leaders are not aware of emotions beyond a few basic ones and, even then, they are not very good at managing them in themselves and in others." –Robin HillsBuild Credibility and Effective Leadership with the Manage Smarter Podcast. Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  Connect with Robin Hillshttps://ei4change.com/https://twitter.com/Ei4Changehttps://www.linkedin.com/in/robinhills/https://www.facebook.com/EI4Change/ Connect with Manage Smarter Hosts·         Website: ManageSmarter.com ·         LinkedIn: Audrey Strong                                                                ·         LinkedIn: C. Lee Smith   ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices
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Apr 10, 2022 • 26min

199 Jonathan Brill: Ride the Rogue Waves Into Change

Jonathan Brill is our guest---he helps leaders turn disruption into opportunity as a speaker and advisor. He is the author of ROGUE WAVES: Future-Proof Your Business to Survive and Profit From Radical Change. He was previously the Global Futurist at HP. His companies have developed over 350 products for organizations like Samsung, Microsoft and the US Government. He creates intellectual content for TED, HBR, Fast Company, Bloomberg and many other organizations.In this podcast for managers, Audrey, Lee and Jonathan discuss how to ride changes into the future with confidence, leadership, credibility and clarity. They also discuss:  ·       4 Major techniques for knowing about the future, no matter what field you’re in·       Definition of Rogue Wave and how to reset expectations to successfully ride it out·       More accurate ways to predict the future right or wrong given current information·       Future of labor shortages, automation·       Salespeople job changes in the future and what to expect·       Cryptocurrency predictions“We are focused on compound growth when we should be focused on compound volatility, on rogue waves. When we recognize that the world is becoming more volatile and that change is the primary cause of fortune and failure, it opens up new opportunities for resilience and growth." –Jonathan BrillBOOK: Rogue Waves: Future-Proof Your Business to Survive and Profit From Radical Change, McGraw-Hill, 2021 https://www.jonathanbrill.com/roguewavesBuild Credibility and Effective Leadership with the Manage Smarter Podcast. Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  Connect with Jonathan Brill jonathanbrill.comhttps://twitter.com/jonathanbrillhttps://www.linkedin.com/in/jonathanbrill1 Connect with Manage Smarter Hosts·         Website: ManageSmarter.com ·         LinkedIn: Audrey Strong                                                                ·         LinkedIn: C. Lee Smith   Connect with SalesFuel·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/   Learn more about your ad choices. Visit megaphone.fm/adchoices
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Mar 27, 2022 • 22min

198 Carol Kaemmerer: Improve Your LinkedIn Profile to Boost Sales and Credibility

Carol Kaemmerer took what seemed like shockingly bad news, and turned it into an amazing opportunity. After a surprise downsizing in the Fortune 500 company she served as a consultant, Carol found that her 20 years of marketing communications experience there provided a perfect set up for helping professionals build their online brand. LinkedIn, she recognized, is an integral part of that brand-building. But many brilliant leaders, are unable to articulate their brand effectively on LinkedIn, and that was a weak link in their online reputation.Since 2011, Carol has focused her communications expertise on helping C-suite executives and senior leaders use LinkedIn powerfully, creating positioning and messaging that reflects their business passion with authenticity. Her book, LinkedIn for the Savvy Executive, was originally published in 2016; the book was revised and published in its Second Edition in January 2021. Carol is a professional member of the National Speakers Association, Certified Virtual Presenter, and Advisor to the C-Suite Network.In this podcast for managers and C-Suite leaders, Audrey, Lee and Carol discuss how to build sales, credibility and effective leadership on LinkedIn including: ·       Most common mistakes most leaders make on LinkedIn·       LinkedIn etiquette mistakes and best practices·       Common settings mistakes that can damage your LI credibility·       Behavioral checklist for positive changes to your LinkedIn profileOFFER 10% OFF ON CAROL’S BOOK AND LINKEDIN COURSE FOR OUR LISTENERS: Order on her website carolkaemmerer.com  Enter a code SPECIAL to get your discount! “Leaders often forget their ONLINE PRESENCE is one of the most important ways that people find out about them. They leave their LinkedIn profile in it's most skeletal form. This is so unfortunate, because with the right LinkedIn text, the seeds of know, like and trust can be sprouting already, before that first on-screen or in-person meeting." –Carol KaemmererBuild Credibility and Effective Leadership with the Manage Smarter Podcast. Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  Connect with Carol Kaemmerer https://www.carolkaemmerer.com/https://www.linkedin.com/in/carolkaemmerer/https://www.youtube.com/carolkaemmerer Connect with Manage Smarter Hosts·         Website: ManageSmarter.com ·         LinkedIn: Audrey Strong                                                                ·         LinkedIn: C. Lee Smith  Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/   Learn more about your ad choices. Visit megaphone.fm/adchoices
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Mar 13, 2022 • 23min

197: Michael Tanner Build credibility and effective leadership

Michael Tanner is a leadership veteran and expert in building credibility and effective leadership. He has more than 28 years of highly engaged and practical experience. His company is called Credible Leaders and you can find it at credibleleaders.com. Through successful leadership positions of increasing scope, ranging from the U.S. Marine Corps infantry to C-suite executive, Michael is constantly increasing his knowledge and experience as a leadership practitioner. Michael earned a bachelor’s degree in computer science and a master’s degree in leadership. He prides himself on leveraging his unique combination of education, skills, and experience to harness the greatness within his clients and unleash the possibilities of their leadership potential. Michael believes that leadership should positively impact lives, not just business results. He is dedicated to be the servant leadership coach that equips all leaders to impact the lives of those they lead.In this podcast for managers, Audrey, Lee and Michael discuss how to build credibility and effective leadership including: ·       Why leadership should positively impact lives, not just revenue·       Why credibility is the foundation of leadership·       The Leadership Equation and its 4 variables·       How to increase your competency in leadership effectiveness and practice“The #1 mistake most managers make is Ineffective methods of measuring leadership effectiveness. Improvement in leadership effectiveness is nearly impossible without appropriate measurements." –Michael TannerBuild Credibility and Effective Leadership with the Manage Smarter Podcast. Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  Connect with Michael Tanner CredibleLeaders.comTwitter: @mtanner42LinkedIn Profile: https://www.linkedin.com/in/1tanner/LinkedIn Company Page: https://www.linkedin.com/company/credibleleader/Facebook Profile: https://www.facebook.com/michaeltanner42/Facebook Company Page: https://www.facebook.com/CredibleLeaders  Connect with Manage Smarter Hosts·         Website: ManageSmarter.com ·         LinkedIn: Audrey Strong                                                                ·         LinkedIn: C. Lee Smith  Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
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Feb 27, 2022 • 23min

196 Jennifer Mackin: Create a leadership development revolution

Jennifer Mackin is a ForbesBooks author of Leaders Deserve Better: A Leadership Development Revolution, and a leader of two consulting firms – CEO of Oliver Group, Inc. and President and Partner of Leadership Pipeline Institute US. As an author and speaker with over 25 years of consulting experience, she is a recognized leadership development influencer, having worked with CEOs, human resources managers, leadership development leaders, entrepreneurs, and other senior leaders in all industries. She earned her BS in marketing from Indiana University and her MBA from Owen School of Management at Vanderbilt UniversityIn this podcast for managers, Audrey, Lee and Jennifer discuss how to create a leadership development revolution, including: ·       The lack of a pipeline of emerging leaders in the workplace·       The damage lack of preparation of younger leaders can cause nationwide·       How senior leaders should be involved and aligned in professional development of leaders of long-term business planning·       The 4 most common ways leaders miss out on developing their people “There’s a slow moving crisis taking over the corporate world— companies are run by ill-prepared leaders. It is jeopardizing the livelihoods of all team members, causing emotional and psychological turmoil, and destabilizing an otherwise productive workforce; A world of leaders that don’t put people first." –Jennifer MackinSales Manage Smarter with the Manage Smarter Podcast. Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Jennifer Mackin FREE ASSESSMENT ON jennifermackin.com https://www.linkedin.com/in/jenniferolivermackin/https://www.facebook.com/jennifer.mackin.18 https://twitter.com/TheOliverGroup Connect with Manage Smarter Hosts·         Website: ManageSmarter.com ·         LinkedIn: Audrey Strong                                                                ·         LinkedIn: C. Lee Smith  Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices
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Feb 13, 2022 • 21min

195 Denise Cooper: Better C-Suite Conversations

Denise Cooper is the Founder and CEO of Remarkable Leadership Lessons, a company founded over 10 years ago to assist C-suite, senior-level business leaders, and managers in raising their game as contributors to profitability. She earned an MBA from Washington University in St. Louis MO, a Coaching Certification from North Carolina State University, and studied under Judith Glaser to earn the distinguished designation as a Certified Conversational Intelligence (C-IQ) Coach.Able to draw on over 25 years working inside corporations of all sizes, union companies, government offices and agencies, Denise shares her experiences in her thought book, Remarkable Leadership Lessons: Change Results One Conversation at a time. It’s designed to let you see the power and potential within you, and if you show up, step up, and speak up, you can get the results you really want.Denise serves as an Executive Coach and Keynote Speaker, with a proven process for grooming diverse candidates for succession through one-on-one customized coaching, professional assessments, time-proven case studies. In this podcast for managers, Audrey, Lee and Denise discuss Better C-Suite Conversations, including: ·       Emerging leaders how to show up when you show up·       How to be the C-Suite level and be your authentic self in the job·       Conversation anxiety most C-Suite level leaders have and how to fix it·       Assumptions you should avoid making in trying to improve conversations “Listeners will learn how to ask the right questions to the right people, that will help them build relationships and achieve the results they desire." –Denise CooperSales Manage Smarter with the Manage Smarter Podcast. Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  Connect with Denise Cooper http://www.linkedin.com/in/denisecooperhttp://www.rllessons.com/  Connect with Manage Smarter Hosts·         Website: ManageSmarter.com ·         LinkedIn: Audrey Strong                                                                ·         LinkedIn: C. Lee Smith  Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/   Learn more about your ad choices. Visit megaphone.fm/adchoices
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Jan 30, 2022 • 22min

194 Leslie Short: Diversity and Inclusion in the Workplace

Leslie Short is the Founder of The Cavu Group and author of Expand Beyond Your Current Culture. She has an accomplished background that includes running marketing and PR for FUBU, serving as Corporate Operating Strategist for blueprint + co., and starting several successful international businesses. Leslie has been developing multi-cultural/mosaic marketing and programming as far back as 1998, and in her book, Expand Beyond Your Current Culture, she offers tips on how to think differently about diversity and inclusion to achieve a sustainable, diverse and inclusive workplace. She is also a fellow podcaster with her show name, Visibility Unlimited...and you can see the video version of that on her YouTube channel The Cavu Group. Today's discussion is on Diversity and Inclusion in the Workplace and international business.In this podcast for managers who are interested in Diversity and Inclusion in the Workplace, Audrey, Lee and Leslie discuss: ·       Why a long-term DEI implementation is necessary·       Why DEI is not a standalone program and needs to be part of the foundation of your company·       How to create a culture of inclusion·       Leadership skills and mentorship goals and strategies “Managers and leaders do not understand their own strengths and weakness and with not understanding themselves they don't ask the "WHY" of those they work with and just assume they know the why." –Leslie ShortManage Smarter with the Manage Smarter Podcast. Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  Connect with Leslie Short www.thecavugroup.com http://twitter.com/TheCavuGroup http://www.linkedin.com/in/LeslieShorthttp://facebook.com/TheCavuGroup Connect with Manage Smarter Hosts·         Website: ManageSmarter.com ·         LinkedIn: Audrey Strong                                                                ·         LinkedIn: C. Lee Smith  Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices
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Jan 9, 2022 • 21min

193 Brendon Baker: How To Make Easy Workplace Changes

When it comes to change – it’s a world filled with armies of consulting graduates sitting in dimly-lit rooms retroactively justifying why the latest ‘transformational’ initiative went ahead. The industry has over-complicated it. From obtuse jargon to untold reams of paperwork. It’s just become too hard, too confusing, too segregated and too academic. The thing is – You don’t have time for that. No change leader does. Change is hard enough without all that added complexity.Brendon is converting others to a radical new idea…Keep it simple.Brendon Baker established the Valuable Change Co. with one central mission in mind: to Help Change Leaders Drive Real Value, but on his way found his secondary mission: Fight Unnecessary Complexity. Where change isn’t about delivering on-time or on-budget, but rather actually getting what you’re looking for out of it. Brendon is based on the rural outskirts of Canberra, Australia, has a degree in Business Management and is the father of two young girls .In this podcast for managers, Audrey, Lee and Brendon discuss: ·       Definition of Change Leadership·       What is Valuable Change and how do you create it?·       Building a Strong Change Core·       How we build and protect change momentum and leverage connection to create influence “Valuable Change does. It provides you with what you need to set the best possible course for your change. You will soon be ramping up the return on your projects, turning outcomes into reality, generating untold momentum, and eliminating fluffy paper claims." –Brendon BakerSales Manage Smarter with the Manage Smarter Podcast. Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  Connect with Brendon Bakervaluablechange.comhttps://www.linkedin.com/in/brendon-baker-valuablechange/https://www.facebook.com/ValuableChangeCo Connect with Manage Smarter Hosts·         Website: ManageSmarter.com ·         LinkedIn: Audrey Strong                                                                ·         LinkedIn: C. Lee Smith  Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices
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Dec 26, 2021 • 20min

192: Wynn Godbold : From IMPOSSIBLE to "I'm Possible" Mindset

Wynn Godbold is an independent certified John Maxwell Leadership speaker, trainer and coach. She owns a training and development company named Bee Sharp and is the founder of the I'm Possible Lifestyle. Wynn helps business leaders turn goals that feel impossible into reality. She shared with us, the very word impossible says, I'm Possible. In this podcast for managers, Audrey, Lee and Wynn discuss: ·       Definition of the I’m Possible lifestyle·       Implementation of the Universal Success Laws·       The subconcious mind’s role in your leadership journey “Think about your life as the puzzle you’re putting together. The thing is the picture that you’re trying to complete is actually the picture of yourself in your life that lives in your subconscious mind." –Wynn GodboldSales Manage Smarter with the Manage Smarter Podcast. Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  Connect with Wynn Godboldwww.beesharp.us training/ (coaching)www.wynngodbold.com (speaking)https://www.facebook.com/wynngodboldspeaker/https://www.linkedin.com/in/wynngodbold/ Connect with Manage Smarter Hosts·         Website: ManageSmarter.com ·         LinkedIn: Audrey Strong                                                                ·         LinkedIn: C. Lee Smith  Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

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