Manage Smarter

Darrin Jahnel is the founder and CEO of Jahnel Group, a 150-person software consulting company headquartered in upstate New York. Darrin leads with energy and is maniacally focused on creating an amazing work environment for his team. Jahnel Group has made the Inc 5,000 list 6 years in a row and has won multiple best workplace awards for their amazing culture. One of the keys to success is tying your love and experience playing basketball by applying those concepts to special teams. Prior to starting the company in 2012, Darrin worked as a Senior Software Engineer on Wall Street. Darrin has led numerous engineering teams on multi-million-dollar projects and is a member of MENSA. He is happily married and has 4 children (2 adopted children and 2 birth sons). Darrin’s oldest son, Gideon, is from Nigeria. Although Darrin and his wife refer to Gideon as their son, they were not able to officially adopt him. Gideon has parents and 5 siblings back in Nigeria. Last year, Gideon worked 60 hours a week, all summer long and earned enough money to buy his family a house back in Nigeria!In this podcast for managers, Audrey, Lee and Darrin discuss:  -Definition of special teams within organizations-How basketball helped him create a successful company and specific sports-related culture-The story of adopting his eldest son from Nigeria, and what his son has achieved in helping his origin family back in Africa-Tips on managing a lot of different personality types  "The number 1 mistake managers make is not buying into servant leadership. If leaders don't put their people first, it's clear to the people on their team and it prevents them from truly connecting. Groups that have an “every man for themselves” mentality rarely achieve greatness..”– Darrin Jahnel   Build Credibility and Effective Leadership with the Manage Smarter Podcast Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  Connect with Darrin Jahnel     https://darrinjahnel.com/https://www.linkedin.com/in/darrin-jahnel/https://www.facebook.com/jahnelgrouphttps://jahnelgroup.com/ Connect with Manage Smarter Hosts·         Website: ManageSmarter.com ·         LinkedIn: Audrey Strong                                                                ·         LinkedIn: C. Lee Smith  Connect with SalesFuel ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

David Saltzman is the Principal at The Saltzman Group and a 20-year nationally-published monthly columnist, an accomplished stage and keynote speaker, and a seasoned marketer. For the past 15 years, David has focused on helping others create story-based marketing that cuts through the noise in their marketplaces and creates the first step toward enduring relationships. As a Certified StoryBrand Guide, David and his team employ the StoryBrand framework to structure and focus the story their clients use to win business and attract customers.In this podcast for managers, Audrey, Lee and David discuss:  -The StoryBrand Process-Why are some stories memorable and spur action while others are ineffective-What are some of the pitfalls of the storytelling approach to watch for?-Why you should Always be Yoda and never be Luke Skywalker-The role of emotion in corporate sales"The number one mistake managers make is making themselves the hero of the client’s story.”– David Saltzman   Build Credibility and Effective Leadership with the Manage Smarter Podcast Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  Connect with David Saltzman    www.thesaltzmangroup.comhttps://www.facebook.com/The-Saltzman-Group-531501043566761https://www.linkedin.com/company/the-saltzman-group/ Connect with Manage Smarter Hosts·         Website: ManageSmarter.com ·         LinkedIn: Audrey Strong                                                                ·         LinkedIn: C. Lee Smith  Connect with SalesFuel ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/   Learn more about your ad choices. Visit megaphone.fm/adchoices

Jeb Blount is the author of thirteen books including Fanatical Prospecting, Sales EQ, Virtual Selling, and his latest book, Selling in a Crisis: 55 Ways to Stay Motivated and Increase Sales in Volatile Times - which is the topic of today's discussion. Jeb advises a who’s who of the world’s leading organizations and their executives on the impact of emotional intelligence and interpersonal skills on customer-facing activities. He is among the world’s most respected thought leaders on prospecting, sales, leadership, and customer experience.In this podcast for managers, Audrey, Lee and Jeb discuss:  ·       The real secrets to selling more in a crisis·       Why you need more than charm and a great personality to close sales in a crisis·       Why you must stop swimming naked and put your bathing suit on·       Why you don’t get into buckets with crabs "We assume we are succeeding because we are so awesome at what we do. But as the saying goes, don’t confuse a bull market with brains. During cycles of abundance, even the weak can succeed.”– Jeb Blount   Build Credibility and Effective Leadership with the Manage Smarter Podcast Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Jeb Blount    https://jebblount.com/https://www.linkedin.com/in/jebblount/https://www.facebook.com/SalesGravyhttps://www.youtube.com/channel/UCUVoyyL3KRtiXFXdcWwN8bAhttps://www.instagram.com/salesgravy/https://salesgravy.com/Connect with Manage Smarter Hosts·         Website: ManageSmarter.com ·         LinkedIn: Audrey Strong                                                                ·         LinkedIn: C. Lee Smith  Connect with SalesFuel ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

Dr. Lakeya Cherry, DSW, MSSW, ACC is an executive leadership coach who has dedicated her career to the growth and development of individuals and the organizations they are a part of. As an ICF Certified Coach, a StartingBloc Fellow, a Google #IamRemarkable Facilitator, and a Certified Dare to Lead™ Facilitator, she believes that when leaders are empowered to reach their fullest potential, they will be able to support those around them more effectively. Dr. Cherry holds the title of Chief Executive Officer of The Network for Social Work Management, an international organization dedicated to strengthening and mobilizing diverse social impact leaders. Her approach is informed by her Doctorate in Social Work from the University of Southern California as well as her M.S. in Social Work from Columbia University, and her B.A. in Psychology and Legal Studies from the University of California at Santa Cruz.In this podcast for managers, Audrey, Lee and Lakeya discuss:  ·       Definition of inclusive managing·       The major elements needed to start and maintain a robust culture of managing inclusively·       How to increase manager and employee buy-in to a new program·       Managing effectively more personally to reports, including increasing knowledge of home and family life  "The #1 mistake managers make is not having high emotional intelligence and a commitment to their own leadership development, then they will likely have many blind spots that will impact their ability to lead effectively.”– Dr. Lakeya Cherry   Build Credibility and Effective Leadership with the Manage Smarter Podcast Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  Connect with Lakeya Cherry    https://lakeyacherry.com/https://www.linkedin.com/in/lakeyacherry/https://www.facebook.com/lakeyacherryllc/https://evolution.team/Connect with Manage Smarter Hosts·         Website: ManageSmarter.com ·         LinkedIn: Audrey Strong                                                                ·         LinkedIn: C. Lee Smith  Connect with SalesFuel ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

Matt Tenney works to develop highly effective leaders and sales professionals who achieve extraordinary, long-term business outcomes – and live more fulfilling lives – as a result of realizing high levels of self-mastery and more effectively serving and inspiring greatness in the people around them. Matt is a social entrepreneur and the author of the highly acclaimed books Serve to Be Great: Leadership Lessons from a Prison, a Monastery, and a Boardroom and The Mindfulness Edge: How to Rewire Your Brain for Leadership and Personal Excellence Without Adding to Your Schedule. Matt is also an international keynote speaker, a trainer, and a consultant with the prestigious Perth Leadership Institute. His clients include Wells Fargo, Marriott, Keller Williams, Salesforce, United Airlines, and many other companies, associations, and universities.In this podcast for managers, Audrey, Lee and Matt discuss:  ·       The dynamics of this unusual job market·       Core needs of your teams to retain talent and reduce turnover·       Who is driving up to 70% of employee engagement and retention?·       Is it all about pay? BONUS CONTENT FOR OUR LISTENERS:  https://www.matttenney.com/engagement-and-retention-help/."The #1 mistake managers make is they don't have a scalable, repeatable process for maintaining a sustainable, high-performance culture that attracts and retains top talent.”– Matt Tenney   Build Credibility and Effective Leadership with the Manage Smarter Podcast Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  Connect with Matt Tenney www.MattTenney.comhttps://www.linkedin.com/in/matttenney/https://www.facebook.com/MattTenneyServeshttps://twitter.com/matttenney1 Connect with Manage Smarter Hosts·         Website: ManageSmarter.com ·         LinkedIn: Audrey Strong                                                                ·         LinkedIn: C. Lee Smith  Connect with SalesFuel ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

Give Sandra Halling the business equivalent of a 5,000 piece jigsaw puzzle and she can make it look like the picture on the box. As founder of The Data Mavens, she’s dedicated to helping entrepreneurs and executives design their workflow and systems to feel organized, have peace of mind, and prioritize what matters to them. Sandra is an expert on platforms like Deltek Vision, Notion, and ClickUp but her real priority is helping you develop better work habits by achieving Aligned Productivity—that is to say, aligning your work with your values.In this podcast for managers, Audrey, Lee and Sandra discuss:  1 - People Before Process and how an empathetic human-first culture can revolutionize a business2 - Strategic planning to prioritize projects that actually move the needle3 - Data structure, UI, and how that impacts the user experience when learning new applications4 - Definition of Aligned Productivity and how it can boost company performance "The #1 mistake managers make is they do not consider the human element of their tech stack. Both in terms of how the tools are selected and the amount of training, guidance, and support the team might need to really leverage what they’re given to use.”– Sandra Halling    Build Credibility and Effective Leadership with the Manage Smarter Podcast Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  Connect with Sandra Halling  https://feelmoreproductive.com/https://twitter.com/CreatrixOfOrderhttps://www.linkedin.com/in/sandrahalling/https://www.sandrafixmytech.com/?page_id=97 Connect with Manage Smarter Hosts·         Website: ManageSmarter.com ·         LinkedIn: Audrey Strong                                                                ·         LinkedIn: C. Lee Smith  Connect with SalesFuel          Website: http://salesfuel.com/ Twitter: @SalesFuel Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

For the past 20 years, Skot Waldron’s work for clients such as J.P. Morgan Chase, CDC, Georgia Tech, Royal Caribbean, Sesame Workshop, The Home Depot, and The Coca-Cola Company has included national and international communication programs.Skot Waldron is an internal communication strategist who uses his extensive knowledge of brand development to build loyalty amongst individuals, teams, and organizations. Unlike most communication programs out there, Skot coaches leaders and employees to become liberators using programs that are simple, scalable, and sustainable for the long term.He believes the influence you have, your alignment as an organization, and your ability to execute effectively all begin with you and how you communicate. In this podcast for managers, Audrey, Lee and Skot discuss:  -Communication challenges all agency types experience-Healthy disagreement facilitation to foster the creative process-Tips on communication, transparency and difficult conversations-The #1 problem leaders have with INTERNAL communication "I help leaders make sense of complex communication challenges and have frequent “ah-ha” moments in order to learn more about themselves and learn how to build influence with others. ”– Skot Waldron   Build Credibility and Effective Leadership with the Manage Smarter Podcast Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  Connect with Skot Waldron www.skotwaldron.comwww.linkedin.com/in/skotwaldron Connect with Manage Smarter Hosts·         Website: ManageSmarter.com ·         LinkedIn: Audrey Strong                                                           ·         LinkedIn: C. Lee Smith  Connect with SalesFuel ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/   Learn more about your ad choices. Visit megaphone.fm/adchoices

John Robertson is the Founder and President of FORTLOG Services. John built his services with a focus on an encouragement-based approach, resolving root causes as opposed to treating crisis and transition in the workplace symptomatically, as is often the practice. A trusted thinking partner with 30+ years of assisting individuals and organizations manage all forms of crisis/ change, John leverages a values-anchored ethos as a leadership development specialist, helping organizations and individuals to define the new norm and thrive. Over the years, John has gained extensive and diverse experiences working with Indigenous peoples [First Nations], first responders, small-medium businesses, non-profits, churches, communities, municipalities, educational, health care, families, and EAPs. John’s qualifications include Conversational IQ™, psychological health and safety advisor, ICF coach, Resilient Leadership, crisis intervention instructor, numerous psychometric tools, Certified Trauma Treatment Specialist (CTTS), Certified grief counsellor, and a Masters and Bachelors degrees. In this podcast for managers, Audrey, Lee and John discuss:  ·      The 4 D Process for Organizational Transformation·      Why wellness is more than being sick·      Why EAPs don’t work"Wouldn’t it be great to move out of a constant reactive leadership state and into a proactive one where your initiatives are leadership endorsed and supported AND personnel driven?”– John Robertson  U.S. - Dial 988 Suicide and Crisis LifelineBuild Credibility and Effective Leadership with the Manage Smarter Podcast Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  Connect with John Robertson https://fortlog.co/https://www.linkedin.com/in/johnrobertson-fortlog/https://fortlog.co/managesmarterConnect with Manage Smarter Hosts·         Website: ManageSmarter.com ·         LinkedIn: Audrey Strong                                                           ·         LinkedIn: C. Lee Smith  Connect with SalesFuel ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/   Learn more about your ad choices. Visit megaphone.fm/adchoices

Michelle Tillis Lederman, one of Forbes Top 25 Networking Experts, and MG100 Coach, is the author of four books including the internationally known, The 11 Laws of Likability, and also the book, The Connectors Advantage. Michelle is a connection creator and CEO of Executive Essentials, which provides customized communications and leadership programs for fortune 500, non-profit, university and government clients. A former finance executive and NYU Professor, Michelle is a regular in the media appearing on NBC, CBS, Fox, NPR, the Wall Street Journal, NY Times, CNBC, and others. Michelle is known for helping people work better together and advance their individual impact. In this podcast for managers, Audrey, Lee and Michelle discuss:  ·      The 11 Laws of Likability·      Michelle’s definition of credibility and trustworthiness·      What to do before, during and after a networking contact to install likability and boost your relationship networking·      Definition of the Law of Energy and how to access productive personal energy to position a better mindset to have an effective conversation·      Introverts vs. Extroverts and how to maximize connectiveness based on which one of these you are. "Tapping into likability doesn’t mean making everything all perky and bright and constantly being happy. In some ways it’s just the opposite.”– Michelle Tillis Lederman  Build Credibility and Effective Leadership with the Manage Smarter Podcast Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  Connect with Michelle Tillis Lederman https://michelletillislederman.com/ Connect with Manage Smarter Hosts·         Website: ManageSmarter.com ·         LinkedIn: Audrey Strong                                                           ·         LinkedIn: C. Lee Smith  Connect with SalesFuel ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

Darrell Amy is on a mission to help great companies grow revenue.With 27 years of B2B marketing and sales experience ranging from mid-sized local companies to enterprise organizations, Darrell has diverse experience across the sales and marketing landscape. He has trained thousands of salespeople in solution selling, created digital marketing strategies for hundreds of companies, and consulted with Fortune 500 technology companies. He knows what works—and what doesn’t. He’s the author of the best-selling book Revenue Growth Engine, How To Align Sales and Marketing To Drive Accelerate Growth. He’s the host of the Revenue Growth Podcast on the C-Suite Radio Network and the co-host of the Selling From the Heart podcast. He’s a member of the Forbes Business Council and a C-Suite Advisor. In this podcast for managers, Audrey, Lee and Darrell discuss:  -How to drive higher revenue by sales and marketing alignment-How a revenue focus is a more holistic approach to growing your business-5 Ways to Analyze your sales and marketing alignment FREE MATERIALS TEXT REVENUE TO 21000"Whether it be focusing on just one end of the client life cycle or focusing too much on their own department, many leaders struggle to maximize client relationships due to misalignment across the revenue engine.”– Darrell Amy Build Credibility and Effective Leadership with the Manage Smarter Podcast Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  Connect with Darrell Amy https://www.revenuegrowthengine.net/https://twitter.com/darrell_amyhttps://www.linkedin.com/in/darrellamy/https://www.linkedin.com/company/revenue-growth-enginehttps://www.facebook.com/darrell.amyhttps://www.facebook.com/revenuegrowthengine Connect with Manage Smarter Hosts·         Website: ManageSmarter.com ·         LinkedIn: Audrey Strong                                                           ·         LinkedIn: C. Lee Smith  Connect with SalesFuel ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/   Learn more about your ad choices. Visit megaphone.fm/adchoices