

Manage Smarter
C. Lee Smith and Audrey Strong
Join hosts Audrey Strong and C. Lee Smith on the #1 sales management podcast as they dive into management, leadership, business, sales, company culture, talent retention, revenues, performance metrics, hiring and more. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change throughout your workplace. Available on all major podcast outlets and all episodes available on ManageSmarter.com
Episodes
Mentioned books

Jul 25, 2021 • 23min
181: Dr. Jeffrey Magee: Combat Sales Ineffectiveness
Dr. Jeffrey Magee works with Business Owners and C-Suite leaders globally to accelerate their success and eliminate derailment. Author of 31-books, translated into 21-languages to include 4-best Sellers and 4-Graduate Management Text books, he has been at this for 3-decades; Recently he sold his $117Milllion dollar talent development firm of 144-employees, and today continues as the Publisher of PERFORMANCE Magazine, and author of Your Trajectory Code: How to Change Your Decisions, Actions, and Directions, to Become Part of the Top 1% High Achievers. In this episode, Audrey, Lee and Jeffrey discuss: · Understanding and deploying Rule 1-52-X· Adhering to the Work Product+Frequency Model· Key reasons why salespeople become increasingly ineffective“As a sales professional or leader of a sales team the key selling questions are simple. What do you do on a regular basis? What immediately needs to be done to increase overall impact and success in selling?" –Jeffrey MageeJoin hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Jeffrey Mageewww.JeffreyMagee.comwww.ProfessionalPerformanceMagazine.comhttps://www.linkedin.com/in/drjeffspeaks/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Jul 11, 2021 • 23min
180 Steve Chaparro: International Creation, Communication and Design in Workplace Culture
Steve Chaparro is an organizational culture expert and communicator who speaks worldwide about how companies can transform their workplace culture through intentional co-creation and communication. He is founder and principal at Culture Design Studio, an organizational design agency, and the podcast host of The Culture Design Show. Someone who sees how architecture and design can be so much more informative in shaping the workplace culture and feeling.In this episode, Audrey, Lee and Steve discuss: · The intersections of architecture design workplace and culture· How physical space affects work performance and productivity· Open office design debate· How to mix space and finishes designs to optimize your company· How smaller square foot per person may be more functional“There’s never going to be a silver bullet for any kind of space and companies should consider spacial diversity." –Steve ChaparroJoin hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. FREE RESOURCE: stevechaparro.co/frustrated FREE AUDIO COURSE for "Frustrated Visionaries"Connect with Steve Chaparrohttps://stevechaparro.co/https://twitter.com/SteveChaparroCohttps://www.facebook.com/SteveChaparroCohttps://www.youtube.com/user/StevenAChaparro Connect with Manage Smarter Hosts· Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Jun 27, 2021 • 23min
179: Tevis Trower: Game-Changing Leadership
Tevis Trower is founder & CEO of Balance Integration, author The Game-Changer’s Guide to Radical Success, knows that building a great organization begins with cultivating true greatness from the very top. Tevis is a pioneer in optimizing corporate cultures, and has been heralded as “corporate mindfulness guru for the new millennium.” Tevis has coached high performers and top executives for powerful organizations ranging from Disney to KKR in leveraging their most precious asset: their humanity. A sought after “get them thinking, laughing, and interacting” speaker, Tevis has headlined executive events with Fast Company, Harvard Business Review Events, Peer150, Bloomberg, Conscious Capitalism, and Google, and has been featured in media outlets like Forbes, Inc, Fortune, CIO, The New York Post, Yoga Journal, and more. In this episode, Audrey, Lee and Tevis discuss: · Finding your Inner Truth to become a better leader· Identifying gaps in your leadership experience and “getting uncomfortable” as part of the process· Radical Success Roadmap· How to go from a game player to a game changer“If your leadership hasn't taken seriously the need to align culturally before crisis hit, it's not too late. Know this: Leaders who learn to pivot, to foster generative culture through crisis, will set a foundation for your organization's ability to survive both immediate challenges and long into the future." –Tevis TrowerJoin hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Tevis Trowerwww.balanceintegration.comhttps://www.facebook.com/BalanceIntegrationhttps://www.linkedin.com/in/tevistrower/ Connect with Manage Smarter Hosts· Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Jun 13, 2021 • 24min
178 Amy Franko: The Modern Seller-How To Become One
Amy Franko is the Founder & CEO of Amy Franko Associates. With over 20 years of client-facing sales experience, Amy’s career includes sales roles with global companies IBM and Lenovo before pivoting into entrepreneurship. Today her firm works with mid-market technology and professional services organizations to grow sales results, through both sales strategy and skill development programs. Her book, The Modern Seller, is an Amazon best seller and was named a top sales book by Top Sales World. She is also recognized by LinkedIn as a Top Sales Voice. In this episode, Audrey, Lee and Amy discuss: · Definition of the new sales economy· How to become more agile in your approach to sales and new strategies· The top two sales trends happening now· Tips on getting out of a sales rut· Social selling via social networks“Welcome to the new sales economy, the intersection of business, technology and cultural dynamics, all affecting the ways our prospects and clients interact with and buy from us. If you’re going to succeed you need new mindsets, skillsets, and tools." –Amy FrankoJoin hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Amy Frankohttps://amyfranko.comhttps://www.linkedin.com/in/amyfranko/https://www.facebook.com/amy.ashdownfranko Connect with Manage Smarter Hosts· Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Jun 6, 2021 • 26min
177 Tom Connally: Military Principles for Affecting Change
Tom Connally, is an experienced leader, strategist, and change agent with proven performance leading, building, and fixing organizations by creating a culture of performance. In over 30 years of Marine leadership, he led organizations from 50-3500 personnel, with budgets up to $2.8B. Tom served as a Director for two defense companies, before founding Connally Consulting where he helps leaders improve their and success professionally, personally, spiritually, and physically. Also the author of Becoming a Leader: A Road Map for My Daughter and the Aspiring Leader. In this episode, Audrey, Lee and Tom discuss: · How military principles can help you be a better leader· Firm, Fair and Friendly concept· How to gain clarity in your mission and how to get people to follow you with focus· How family transitions can make you a better leader“Leaders fail to recognize that everyone in their organization has value and that they must take actions that cause their followers to transcend to something greater than themselves. Often this is because they don't know "what right looks like.” –Tom ConnallyJoin hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Tom Connallyhttps://connallyconsulting.com/https://www.linkedin.com/in/tom-connally-08488711/https://www.facebook.com/247leadership Connect with Manage Smarter Hosts· Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

May 30, 2021 • 20min
176 Dr. John DeMartini: Building Wealth Post COVID-19
Dr. John Demartini, bestselling author, educator and leading human behavior expert. Dr. Demartini is the founder of the Demartini Institute, which has helped hundreds of thousands of entrepreneurs and individuals break through their limitations and find success. In this episode, Audrey, Lee and John discuss: · Identifying what you value most· The Six Steps to Building Wealth· Strategies to recovering financially from COVID-19“Knowing your unique hierarchy of Values is the most important place to start if you intend to expand to the next level of your empowerment." –Dr. John DeMartiniJoin hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Dr, John DeMartinihttps://drdemartini.com/?utm_source=Justine-pr&utm_medium=media&utm_campaign=hphttps://www.linkedin.com/in/drjohndemartini/https://www.facebook.com/drjohndemartini Connect with Manage Smarter Hosts· Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

May 23, 2021 • 21min
175 Don Long: Find Your Impact Areas
Over the past three decades, Don Long has founded/co-founded six different companies to total over $100 million dollars in lifetime revenue. The last company he built went into the top 1,000 companies in the United States in that particular industry. He is the author of two books The Blueprint of God and the international bestselling book Sell or Don’t Eat; as well as three courses The Blueprint Matrix, Selling from the Soul, and his World Class Business Assessment tool. In this episode, Audrey, Lee and Don discuss: · How to find Impact Areas that need addressing· COVID-19 Communication frequency and style changes internal and external· Incremental improvements over 12 months vs. once-a-year fixes· How to create “Aliveness” in all your employees“The best run companies are always working on the business in some way and developing constant and never-ending improvement in every area." –Don LongJoin hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Don Longhttps://www.donwlong.com/https://www.linkedin.com/in/don-w-long-77834225/ Connect with Manage Smarter Hosts· Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

May 16, 2021 • 28min
174: Jonathan Raymond: Good Authority
Jonathan Raymond is the author of Good Authority and the CEO at Refound. He learned the hard way what happens when you lose your way as an executive, the impacts it can have on your team, your business, and your life. More importantly, he learned how to turn that dynamic around, how to drive performance by becoming more human with a team rather than less. He has worked with a wide variety of leaders, and specializes in helping executives and senior leaders who are navigating periods of high growth or uncertainty.FREE HANDOUT FOR OUR LISTENERS: https://www.refound.com/managesmarter In this episode, Audrey, Lee and Jonathan discuss: · Definition of Good Authority & leaders impact on team performance· Why becoming “Deeply Human” is the essential quality of a good leader· The 5 steps to addressing poor performance in the moment it's occurring· How Good Authority relates to generations in the workforce and greater emphasis on company culture“I’ve learned that a manager can foster the personal growth of each person on their team by giving direct and granular feedback about the way they relate with their work, and by giving them the choice to act, or not act, on that feedback in their own way. That’s what Good Authority is all about." –Jonathan RaymondJoin hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Jonathan Raymondhttps://www.refound.com/https://www.linkedin.com/in/jonathanrefound/ Connect with Manage Smarter Hosts· Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

May 9, 2021 • 25min
173 Krister Ungerbock: Talk SHIFT to better leadership
Krister Ungerböck is a successful tech CEO who has been featured in national publications such as NPR, Forbes, Inc, and Entrepreneur for his practical, unconventional communication insights on compassionate leadership, emotional intelligence and employee engagement. His unique insights are informed by real-world experience leading teams in three languages while growing a global company 3,000% (from $1M to $30M). It was in his lowest moment that Krister was asked the question that ultimately led him to the discovery of the universal communication tools called Talk SHIFTs.In this episode, Audrey, Lee and Krister discuss: · Definition of Talk SHIFTs.· How to increase employee engagement, leadership communication, and growth· Become a better boss using specific statements· Lead people to their solutions, not your solutions TalkSHIFT QUIZ HERE: https://www.talkshift.com/intro1600517576462“The 22 TalkSHIFTs are tools to change the tone in your relationships, your team and you family. They help us communicate more openly and honestly, with compassionate communication that can end fear-fueled silence." –Krister UngerbockJoin hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Krister Underbock https://www.krister.com/https://www.linkedin.com/in/kristeru/https://twitter.com/meetkrister Connect with Manage Smarter Hosts· Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

May 2, 2021 • 27min
172: Reland Logan: Social Media for Lead Gen
Reland Logan specializes in helping entrepreneurs + influencers turn their social media into scroll stopping money makers without the time suck. She is passionate about diversity in marketing and actively works to create change through her podcast and sitting on the American Marketing Association DEI subcommittee. If you really hope to have a money-making social media, massively increase revenue (no matter what you sell), and connect with your ENTIRE community then she can definitely help you. Also a podcast host of a show called Our Diverse Pineapple Tribe. In this episode, Audrey, Lee and Reland discuss: · Using a wheel approach to social media vs. a funnel· Explaining the MAKE acronym and the types of posts to create· How to monetize your social media and increase lead gen through it· Other ideas for Calls-To-Action to try“None of us want just pushy sales messages, they’re uncomfortable for everybody involved. That’s when you get deleted, blocked. When you’re going into social media, you have to build trust. I don’t believe in funnels, I believe in wheels." –Reland LoganJoin hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Reland Loganwww.graydigitalmktg.comhttps://twitter.com/mktggraywww.pineappletribe.co/fbgrouphttps://www.instagram.com/graydigitalmktg/ Connect with Manage Smarter Hosts· Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices