Manage Smarter

Deborah Coviello is the Founder of Illumination Partners and the host of The Drop In CEO podcast. For more than twenty years, she has been transforming businesses from within, elevating the talents of their organizations to new performance levels. Her experience has taught her to put tremendous value on people, whom she considers as the heart of every business. When hiring a consultant, Deborah Coviello knows that the primary goal will always be a resolution to a problem. As The Drop In CEO Deborah provides her clients with 25+ years worth of experience and strategy in Quality and Operational Excellence roles combined with her 20 years in the Flavors and Fragrance industry, to identify, assess, and solve the issues that are preventing their business growth. Certified as Lean and Six Sigma Blackbelt in Process Improvement, she has also developed significant leadership insight that “People’’ are your greatest tool in your toolbox. In order to deliver on her promise of offering “peace of mind,” she focuses on utilizing the talents of her client’s team and elevating them to new levels of performance, setting them up to better serve their organization. In this episode, Audrey, Lee and Deborah: Why your peace of mind is critical for the success of you and your organization·      The real reason you’re feeling off track… and no, it has nothing to do with your expertise!·      Challenging you CEO mindset and how to become a “high-performer”·      Silent leaders—What are they and how they offer superb leadership in different ways “A recent study showed nearly 60% of leaders feel depleted at the end of day. This feeling is a key indicator of burnout and makes it difficult to lead and inspire others. If you’ve ever experienced that restless exhaustion, you know why CEOs are among the most likely candidates for experiencing job frustration and burnout." –Deborah Coviello Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  Connect with Deborah Coviellohttps://www.linkedin.com/in/deborahacoviello/https://www.facebook.com/IlluminationPartnersLLC Twitter: DropinCEO https://dropinceo.com/ Connect with Manage Smarter Hosts·         Website: ManageSmarter.com ·         LinkedIn: Audrey Strong                                                           ·         LinkedIn: C. Lee Smith  Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

Hannah Grady Williams’s story began in a blue pickup truck when her father handed 12-year-old Hannah the phone and asked her to close a deal on an investment property. After this unexpected introduction to the world of entrepreneurship, she found herself thrust into a climate of innovation, challenge, and opportunity, and she enrolled in college at age 14 and graduated with a degree in international business at age 18. Now, as a 23-year old Gen Z’r, she has consulted businesses from start-ups to Fortune 500 companies and is on a mission to help leaders leverage Gen Z talent as a competitive advantage and build #RadicalEmpathy in the workplace. In this episode, Audrey, Lee and Hannah: ·      Definition of “Radical Empathy”·      Managing Expectations of Gen Z workforce·      Understanding the positive aspects of Gen Z upbringing, technology knowledge and economics·      How to mentor a Gen Z employee·      Differences between Gen X, Millennials and Gen Z “Gen Z is more diverse, entrepreneurially driven and technologically savvy than any other generation. Companies must adapt or risk becoming extinct in the next 15 years." –Hannah Grady WilliamsJoin hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  Connect with Hannah Grady Williams www.hannahgwilliams.comTwitter: @Hannah_OVRTUREhttps://www.linkedin.com/in/hannah-williams-experience-consultant/ Connect with Manage Smarter Hosts·         Website: ManageSmarter.com ·         LinkedIn: Audrey Strong                                                           ·         LinkedIn: C. Lee Smith  Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/   Learn more about your ad choices. Visit megaphone.fm/adchoices

Today’s guest, Emily Morgan, is an entrepreneur with an innate heart for helping others. As the leader of Delegate Solutions, she and her team help business owners and entrepreneurs find more freedom and elevate their time using proven delegation strategies. She’s been featured in Forbes as a Top 50 Remote Employer, contributed articles to the Huffington Post, and highlighted in the NY Times. In this episode, Audrey, Lee and Emily: ·      Top mistakes leaders make in delegating·      Delegate Freedom System—What it is and how to use it·      How to identify what to delegate—Tips and process to narrow that down·      5 bottleneck behaviors of entrepreneurs·      What leaders find it so hard to delegatedelegatesolutions.com/smarterELEVATION SUCCESS SCORECARD is on the website“The biggest mistake leaders make is that their first step to being a great delegator is being clear on how they want to spend their time. The rest flows from there." –Emily Morgan Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  Connect with Emily Morgan Elevation Quarter: https://info.delegatesolutions.com/elevationquarterE-Workbook: https://info.delegatesolutions.com/resources/elevation-freedom-guideOur Service: https://www.delegatesolutions.com/services   Connect with Manage Smarter Hosts·         Website: ManageSmarter.com ·         LinkedIn: Audrey Strong                                                           ·         LinkedIn: C. Lee Smith  Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

Robert "Bo" Brabo has a combined 30+ years of Human Resources Leadership experience in the Department of Defense and private industry. Throughout his career, Bo has always focused on the people, helping them tackle their business problems as if they were his own. Since retiring from the US Army as the Chief of HR Operations with the White House Communications Agency and Presidential Communications Officer for both Presidents Bush and Obama, Bo has served in several executive positions including most recently, Founder of Hail Media Group and The Brabo Center of Excellence, providing fully accredited continuing education for HR professionals around the globe. He is a professional speaker and author of the book “From the Battlefield to the White House to the Boardroom: Leading Organizations to Values Based Results” and co-hosts the Bo and Luke Podcast. In this episode, Audrey, Lee and Robert: ·      Leadership strategy termed PEDL (participate, engage, discuss, and learn·      How to identify and analyze to come to your organizations true values·      How to get people to do what you want them to do collectively·      How consistent behaviors over time to reflect the values that -- when extrapolated across all employees -- create the right culture and the best results·      His time working in and around The White House under Presidents Bush and Obama“You Must First Recognize that Behaviors Determine Your Values, and That Values Should Drive Your Workplace Behaviors." –Robert “Bo” BraboJoin hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  Connect with Robert “Bo” Brabohttps://www.linkedin.com/in/robertbrabo/https://www.facebook.com/robertbobrabo https://www.robertbrabo.com Connect with Manage Smarter Hosts·         Website: ManageSmarter.com ·         LinkedIn: Audrey Strong                                                           ·         LinkedIn: C. Lee Smith  Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

Kia Roberts is the founder of Triangle Investigations. Triangle Investigations performs third-party investigations for companies into allegations of misconduct, including sexual harassment, discrimination, and bullying. Prior to founding TriangleInvestigations, Kia was the first-ever Director of Investigations for the NFL, and prior to that worked as a Senior Assistant District Attorney and Homicide Prosecutor in the Brooklyn District Attorney’s Office.In this episode, Audrey, Lee and Kia discuss: ·      New standards for HR investigations in 2021·      New technology for HR reporting by staff·      Andrew Cuomo sexual harassment and resignation discussion·      Proactive steps every business owner/organization needs to implement immediatley“Bullying is such a loose term but any type of bullying that results in the creation and maintenance of a hostile work environment opens up employers to tremendous liability ." –Kia RobertsJoin hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  Connect with Kia Robertswww.triangleinvestigations.comhttps://twitter.com/triangleinv?lang=enhttps://www.linkedin.com/in/kia-roberts-0b356912/ Connect with Manage Smarter Hosts·         Website: ManageSmarter.com ·         LinkedIn: Audrey Strong                                                           ·         LinkedIn: C. Lee Smith  Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/   Learn more about your ad choices. Visit megaphone.fm/adchoices

Bianca Lager is a business manager, consultant and public speaker whose specialties include organizational development, career growth, and online reputation management. Bianca is also the President of Social Intelligence, a consumer reporting agency focused on online risk for human resources. In this episode, Audrey, Lee and Bianca discuss: ·      How to conduct social media HR screenings compliantly·      Recommendations on social media company policies·      Gray areas in social media interpretation by HR and employees·      New trends including misgendering and pronoun usage nuances“What we do work very hard at is to make sure we put context and time stamps on it. It’s very difficult unless there’s actually a repeated pattern and it lends itself towards abuse of a particular individual." –Bianca LagerJoin hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  Connect with Bianca Lagerhttps://www.socialintel.com/https://twitter.com/biancalager?lang=enhttps://www.linkedin.com/in/biancacalhounlager/ Connect with Manage Smarter Hosts·         Website: ManageSmarter.com ·         LinkedIn: Audrey Strong                                                           ·         LinkedIn: C. Lee Smith  Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

Dr. Jeffrey Magee works with Business Owners and C-Suite leaders globally to accelerate their success and eliminate derailment. Author of 31-books, translated into 21-languages to include 4-best Sellers and 4-Graduate Management Text books, he has been at this for 3-decades; Recently he sold his $117Milllion dollar talent development firm of 144-employees, and today continues as the Publisher of PERFORMANCE Magazine, and author of Your Trajectory Code: How to Change Your Decisions, Actions, and Directions, to Become Part of the Top 1% High Achievers. In this episode, Audrey, Lee and Jeffrey discuss: ·      Understanding and deploying Rule 1-52-X·      Adhering to the Work Product+Frequency Model·      Key reasons why salespeople become increasingly ineffective“As a sales professional or leader of a sales team the key selling questions are simple. What do you do on a regular basis? What immediately needs to be done to increase overall impact and success in selling?" –Jeffrey MageeJoin hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  Connect with Jeffrey Mageewww.JeffreyMagee.comwww.ProfessionalPerformanceMagazine.comhttps://www.linkedin.com/in/drjeffspeaks/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Steve Chaparro is an organizational culture expert and communicator who speaks worldwide about how companies can transform their workplace culture through intentional co-creation and communication. He is founder and principal at Culture Design Studio, an organizational design agency, and the podcast host of The Culture Design Show. Someone who sees how architecture and design can be so much more informative in shaping the workplace culture and feeling.In this episode, Audrey, Lee and Steve discuss: ·      The intersections of architecture design workplace and culture·      How physical space affects work performance and productivity·      Open office design debate·      How to mix space and finishes designs to optimize your company·      How smaller square foot per person may be more functional“There’s never going to be a silver bullet for any kind of space and companies should consider spacial diversity." –Steve ChaparroJoin hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. FREE RESOURCE: stevechaparro.co/frustrated FREE AUDIO COURSE for "Frustrated Visionaries"Connect with Steve Chaparrohttps://stevechaparro.co/https://twitter.com/SteveChaparroCohttps://www.facebook.com/SteveChaparroCohttps://www.youtube.com/user/StevenAChaparro Connect with Manage Smarter Hosts·         Website: ManageSmarter.com ·         LinkedIn: Audrey Strong                                                           ·         LinkedIn: C. Lee Smith  Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

Tevis Trower is founder & CEO of Balance Integration, author The Game-Changer’s Guide to Radical Success, knows that building a great organization begins with cultivating true greatness from the very top. Tevis is a pioneer in optimizing corporate cultures, and has been heralded as “corporate mindfulness guru for the new millennium.” Tevis has coached high performers and top executives for powerful organizations ranging from Disney to KKR in leveraging their most precious asset: their humanity. A sought after “get them thinking, laughing, and interacting” speaker, Tevis has headlined executive events with Fast Company, Harvard Business Review Events, Peer150, Bloomberg, Conscious Capitalism, and Google, and has been featured in media outlets like Forbes, Inc, Fortune, CIO, The New York Post, Yoga Journal, and more. In this episode, Audrey, Lee and Tevis discuss: ·      Finding your Inner Truth to become a better leader·      Identifying gaps in your leadership experience and “getting uncomfortable” as part of the process·      Radical Success Roadmap·      How to go from a game player to a game changer“If your leadership hasn't taken seriously the need to align culturally before crisis hit, it's not too late. Know this: Leaders who learn to pivot, to foster generative culture through crisis, will set a foundation for your organization's ability to survive both immediate challenges and long into the future." –Tevis TrowerJoin hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  Connect with Tevis Trowerwww.balanceintegration.comhttps://www.facebook.com/BalanceIntegrationhttps://www.linkedin.com/in/tevistrower/ Connect with Manage Smarter Hosts·         Website: ManageSmarter.com ·         LinkedIn: Audrey Strong                                                           ·         LinkedIn: C. Lee Smith  Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Amy Franko is the Founder & CEO of Amy Franko Associates. With over 20 years of client-facing sales experience, Amy’s career includes sales roles with global companies IBM and Lenovo before pivoting into entrepreneurship. Today her firm works with mid-market technology and professional services organizations to grow sales results, through both sales strategy and skill development programs. Her book, The Modern Seller, is an Amazon best seller and was named a top sales book by Top Sales World. She is also recognized by LinkedIn as a Top Sales Voice. In this episode, Audrey, Lee and Amy discuss: ·      Definition of the new sales economy·      How to become more agile in your approach to sales and new strategies·      The top two sales trends happening now·      Tips on getting out of a sales rut·      Social selling via social networks“Welcome to the new sales economy, the intersection of business, technology and cultural dynamics, all affecting the ways our prospects and clients interact with and buy from us. If you’re going to succeed you need new mindsets, skillsets, and tools." –Amy FrankoJoin hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  Connect with Amy Frankohttps://amyfranko.comhttps://www.linkedin.com/in/amyfranko/https://www.facebook.com/amy.ashdownfranko  Connect with Manage Smarter Hosts·         Website: ManageSmarter.com ·         LinkedIn: Audrey Strong                                                           ·         LinkedIn: C. Lee Smith  Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices