

Manage Smarter
C. Lee Smith and Audrey Strong
Join hosts Audrey Strong and C. Lee Smith on the #1 sales management podcast as they dive into management, leadership, business, sales, company culture, talent retention, revenues, performance metrics, hiring and more. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change throughout your workplace. Available on all major podcast outlets and all episodes available on ManageSmarter.com
Episodes
Mentioned books

Jun 6, 2021 • 26min
177 Tom Connally: Military Principles for Affecting Change
Tom Connally, is an experienced leader, strategist, and change agent with proven performance leading, building, and fixing organizations by creating a culture of performance. In over 30 years of Marine leadership, he led organizations from 50-3500 personnel, with budgets up to $2.8B. Tom served as a Director for two defense companies, before founding Connally Consulting where he helps leaders improve their and success professionally, personally, spiritually, and physically. Also the author of Becoming a Leader: A Road Map for My Daughter and the Aspiring Leader. In this episode, Audrey, Lee and Tom discuss: · How military principles can help you be a better leader· Firm, Fair and Friendly concept· How to gain clarity in your mission and how to get people to follow you with focus· How family transitions can make you a better leader“Leaders fail to recognize that everyone in their organization has value and that they must take actions that cause their followers to transcend to something greater than themselves. Often this is because they don't know "what right looks like.” –Tom ConnallyJoin hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Tom Connallyhttps://connallyconsulting.com/https://www.linkedin.com/in/tom-connally-08488711/https://www.facebook.com/247leadership Connect with Manage Smarter Hosts· Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

May 30, 2021 • 20min
176 Dr. John DeMartini: Building Wealth Post COVID-19
Dr. John Demartini, bestselling author, educator and leading human behavior expert. Dr. Demartini is the founder of the Demartini Institute, which has helped hundreds of thousands of entrepreneurs and individuals break through their limitations and find success. In this episode, Audrey, Lee and John discuss: · Identifying what you value most· The Six Steps to Building Wealth· Strategies to recovering financially from COVID-19“Knowing your unique hierarchy of Values is the most important place to start if you intend to expand to the next level of your empowerment." –Dr. John DeMartiniJoin hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Dr, John DeMartinihttps://drdemartini.com/?utm_source=Justine-pr&utm_medium=media&utm_campaign=hphttps://www.linkedin.com/in/drjohndemartini/https://www.facebook.com/drjohndemartini Connect with Manage Smarter Hosts· Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

May 23, 2021 • 21min
175 Don Long: Find Your Impact Areas
Over the past three decades, Don Long has founded/co-founded six different companies to total over $100 million dollars in lifetime revenue. The last company he built went into the top 1,000 companies in the United States in that particular industry. He is the author of two books The Blueprint of God and the international bestselling book Sell or Don’t Eat; as well as three courses The Blueprint Matrix, Selling from the Soul, and his World Class Business Assessment tool. In this episode, Audrey, Lee and Don discuss: · How to find Impact Areas that need addressing· COVID-19 Communication frequency and style changes internal and external· Incremental improvements over 12 months vs. once-a-year fixes· How to create “Aliveness” in all your employees“The best run companies are always working on the business in some way and developing constant and never-ending improvement in every area." –Don LongJoin hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Don Longhttps://www.donwlong.com/https://www.linkedin.com/in/don-w-long-77834225/ Connect with Manage Smarter Hosts· Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

May 16, 2021 • 28min
174: Jonathan Raymond: Good Authority
Jonathan Raymond is the author of Good Authority and the CEO at Refound. He learned the hard way what happens when you lose your way as an executive, the impacts it can have on your team, your business, and your life. More importantly, he learned how to turn that dynamic around, how to drive performance by becoming more human with a team rather than less. He has worked with a wide variety of leaders, and specializes in helping executives and senior leaders who are navigating periods of high growth or uncertainty.FREE HANDOUT FOR OUR LISTENERS: https://www.refound.com/managesmarter In this episode, Audrey, Lee and Jonathan discuss: · Definition of Good Authority & leaders impact on team performance· Why becoming “Deeply Human” is the essential quality of a good leader· The 5 steps to addressing poor performance in the moment it's occurring· How Good Authority relates to generations in the workforce and greater emphasis on company culture“I’ve learned that a manager can foster the personal growth of each person on their team by giving direct and granular feedback about the way they relate with their work, and by giving them the choice to act, or not act, on that feedback in their own way. That’s what Good Authority is all about." –Jonathan RaymondJoin hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Jonathan Raymondhttps://www.refound.com/https://www.linkedin.com/in/jonathanrefound/ Connect with Manage Smarter Hosts· Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

May 9, 2021 • 25min
173 Krister Ungerbock: Talk SHIFT to better leadership
Krister Ungerböck is a successful tech CEO who has been featured in national publications such as NPR, Forbes, Inc, and Entrepreneur for his practical, unconventional communication insights on compassionate leadership, emotional intelligence and employee engagement. His unique insights are informed by real-world experience leading teams in three languages while growing a global company 3,000% (from $1M to $30M). It was in his lowest moment that Krister was asked the question that ultimately led him to the discovery of the universal communication tools called Talk SHIFTs.In this episode, Audrey, Lee and Krister discuss: · Definition of Talk SHIFTs.· How to increase employee engagement, leadership communication, and growth· Become a better boss using specific statements· Lead people to their solutions, not your solutions TalkSHIFT QUIZ HERE: https://www.talkshift.com/intro1600517576462“The 22 TalkSHIFTs are tools to change the tone in your relationships, your team and you family. They help us communicate more openly and honestly, with compassionate communication that can end fear-fueled silence." –Krister UngerbockJoin hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Krister Underbock https://www.krister.com/https://www.linkedin.com/in/kristeru/https://twitter.com/meetkrister Connect with Manage Smarter Hosts· Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

May 2, 2021 • 27min
172: Reland Logan: Social Media for Lead Gen
Reland Logan specializes in helping entrepreneurs + influencers turn their social media into scroll stopping money makers without the time suck. She is passionate about diversity in marketing and actively works to create change through her podcast and sitting on the American Marketing Association DEI subcommittee. If you really hope to have a money-making social media, massively increase revenue (no matter what you sell), and connect with your ENTIRE community then she can definitely help you. Also a podcast host of a show called Our Diverse Pineapple Tribe. In this episode, Audrey, Lee and Reland discuss: · Using a wheel approach to social media vs. a funnel· Explaining the MAKE acronym and the types of posts to create· How to monetize your social media and increase lead gen through it· Other ideas for Calls-To-Action to try“None of us want just pushy sales messages, they’re uncomfortable for everybody involved. That’s when you get deleted, blocked. When you’re going into social media, you have to build trust. I don’t believe in funnels, I believe in wheels." –Reland LoganJoin hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Reland Loganwww.graydigitalmktg.comhttps://twitter.com/mktggraywww.pineappletribe.co/fbgrouphttps://www.instagram.com/graydigitalmktg/ Connect with Manage Smarter Hosts· Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Apr 25, 2021 • 28min
171 Brett Putter: Culture Change Checklist
Bretton (Brett) Putter is an expert in company culture development who is consulted by companies and leaders worldwide to help design, develop and build high-performing cultures.He is the CEO of CultureGene, a culture leadership software and services platform. Prior to founding CultureGene Brett spent 16 years as the Managing Partner of a leading executive search firm based in London working with startups and high-growth companies in the UK, Europe and USA.In 2018 he published his first book, Culture Decks Decoded and his second book Own Your Culture: How to Define, Embed and Manage your Company Culture in September 2020.In this episode, Audrey, Lee and Brett discuss: · A twist on how you maintain company culture in remote working· The 6 Ways to Embed Culture· Decision Culture Checklists· Culture definition as people vs. task“I particularly like a broad definition of culture because the tentacles of culture are everywhere in business. " –Brett PutterJoin hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Brett Putterwww.culturegene.aihttps://www.linkedin.com/in/brettonputter/https://twitter.com/BrettonPutter Connect with Manage Smarter Hosts· Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Apr 18, 2021 • 30min
170 Dr. Jean Latting: Bridging The Workplace Racial Divide
Jean Kantambu Latting, DrPH, LMSW-IPR is President of Leading Consciously, LLC, and Professor Emerita at the Graduate College of Social Work (GCSW), University of Houston. As a consultant, researcher, and educator, Jean focuses on leadership in multicultural and diverse organizations. While at GCSW, the Jean Kantambu Latting College Professorship of Leadership and Change endowment was established in her name by the renowned philanthropist, Maconda Brown O’Connor. Latting received her master’s degree from Columbia University and a doctorate from the University of North Carolina. She coauthored Reframing Change: How to Deal with Workplace Dynamics, Influence Others, and Bring People Together to Initiate Positive Change. Through her organization, Leading Consciously, Jean helps individuals and organizations create resilient, sustainable, multicultural, and diverse settingsIn this episode, Audrey, Lee and Jean discuss: · The definition of the racial divide at work· How to open difficult conversations in the workplace· Best practices for initiating a diversity, equity and inclusion program in the workplace“What looks like a good person to me may not look like a good person to you. What actions that show me respect that I would regard as showing me respect may not be the same thing as what you will regard as showing you respect. We have to learn each other’s language." –Jean LattingJoin hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Dr. Jean Lattinghttps://www.leadingconsciously.com/ https://www.linkedin.com/company/leading-consciously/https://www.linkedin.com/in/jeanlattingconsultant/https://twitter.com/jeanlatting Connect with Manage Smarter Hosts· Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Apr 11, 2021 • 28min
169: Clint Pulver: Boost Employee Retention
Clint Pulver is an Emmy Award-winning, motivational keynote speaker, author, musician, and workforce expert. A Professional Drummer for over 20 years, he's played with top headlining fellow musicians in venues like the Vivint Arena, the Stadium of Fire, and the Kodak Theater in Hollywood. In 2010 he founded the UVU Drumline known as the Green Man Group, which he directed for six years and went on to direct the Drumline for the NBA’s Utah Jazz until 2015.Clint was featured in Business Q Magazine as one of their “Top 40 under 40” as a premiere Corporate Keynote Speaker. He has appeared on America’s Got Talent and in feature films with actors such as School of Rock's Jack Black and Napoleon Dynamite's John Heder. Known as the Leading Authority on Employee Retention, Clint helps organizations retain, engage, and inspire their team members from the front desk to the board rooms and everyone in between. He expertly helps audiences navigate generational complexities, communication challenges, leadership missteps, and cultural cues. As the president and founder of The Center for Employee Retention, Clint has transformed how corporations like Keller Williams, AT&T, and Hewlett Packard create lasting loyalty through his work and research as “The Undercover Millennial”. In this episode, Audrey, Lee and Clint discuss: · Undercover Millennial―What that is and how Clint shares insights gleaned from more than ten thousand undercover interviews with employees across the country,· The best methods currently for identifying talent· New tips on employee retention· You’ll also learn the number one driver of employee turnover (spoiler: it has everything to do with you!), what you can do to stop an exodus· His career as a professional rock drummer“It's not about being the best in the world, it's about being the best for the world." --Clint Pulver Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Clint PulverBook: https://www.amazon.com/Love-Here-Leaders-Create-Organizations/dp/1989603378/ref=sr_1_1?dchild=1&keywords=clint+pulver&qid=1617897283&sr=8-1 www.clintpulver.com https://www.linkedin.com/in/clintpulver/https://www.facebook.com/clint.pulver Connect with Manage Smarter Hosts· Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Apr 4, 2021 • 33min
168 Michele Ashby: Getting Women Leaders On Boards
Michele Ashby is CEO & Founder of ACE LLC, Ashby Consulting Enterprises LLC. Her focus is on educating, supporting and teaching women how to attain corporate board positions through the ACE Board Certification Programs for Women. Ms. Ashby has a diverse background which includes 30 years as a gold specialist/analyst, financial expert, independent corporate director and successful entrepreneur. She was recently awarded, one of the Top 25 Most Powerful Women in Business in Colorado, for her work in training 1,000 women to get on corporate boards. She is a subject matter expert on Board Governance, Finance, and Strategy. In this episode, Audrey, Lee and Michele discuss: · Why there aren’t more women on corporate boards· What training and certifications she recommends for leaders who want to qualify to be on a board and what boards are looking for· Her advice to female leaders on the environment in the board room· Her advice on bitcoin as she is an expert in mining and commodities “We need more women on boards! The opportunity has never been greater, as boards are seeking more diversity.”– Michele Ashby Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Michele Ashbyhttps://www.linkedin.com/in/micheleashby1/https://www.acellc.consulting/ Connect with Manage Smarter Hosts· Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices


