5THWAVE - The Business of Coffee and Hospitality
World Coffee Portal
A forward-thinking interview series examining the business of progressive coffee culture.
The 5THWAVE Podcast is hosted by Jeffrey Young, Editor-in-Chief of 5THWAVE magazine and Founder of Allegra Group.
Each episode features inspiring stories, business lessons, and thought leadership from the entrepreneurs and industry experts blazing trails to success across the world of coffee.
The podcast will delve into the detail of achieving operational excellence, get to grips with green coffee sourcing and seek out the very best of global coffee culture. We’ll also examine the future of e-commerce and coffee at home, the changing face of cafés and coffee shops, and how to hone winning HR strategies – plus much more.
Tune into the 5THWAVE Playlist on Spotify to listen to all the credits music featured the show: https://open.spotify.com/playlist/45goieo3qIN1xT9hSGnWeI
Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVEPodcast
The 5THWAVE Podcast is hosted by Jeffrey Young, Editor-in-Chief of 5THWAVE magazine and Founder of Allegra Group.
Each episode features inspiring stories, business lessons, and thought leadership from the entrepreneurs and industry experts blazing trails to success across the world of coffee.
The podcast will delve into the detail of achieving operational excellence, get to grips with green coffee sourcing and seek out the very best of global coffee culture. We’ll also examine the future of e-commerce and coffee at home, the changing face of cafés and coffee shops, and how to hone winning HR strategies – plus much more.
Tune into the 5THWAVE Playlist on Spotify to listen to all the credits music featured the show: https://open.spotify.com/playlist/45goieo3qIN1xT9hSGnWeI
Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVEPodcast
Episodes
Mentioned books
Sep 2, 2022 • 37min
Magic Realism with Isabela Raposeiras of Coffee Lab São Paulo
This week we’re bringing you a very special bonus episode with Isabela Raposeiras, former Brazilian Barista Champion and Founder of the pioneering specialty coffee and coffee education business, Coffee Lab in São Paulo.In this fascinating conversation, Isabela shares her extraordinary journey motivated by living through a family bankruptcy, to owning one of the best coffee shops in the world. She also discusses the importance of loyal relationships with coffee producers, building a brand that matches your values, and why learning to manage people has been one of the most challenging, yet rewarding aspects of her career.Credits music: "Curandeiras" by Isadora Canto Sign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Aug 19, 2022 • 31min
The importance of training and people development
Coffee and hospitality is truly a people business and on the podcast this week we’re highlighting the importance of investing time and resources in staff training and their career development.In conversations with Tim Sturk, Founder, Cherry Coffee Training, Ben Helt, Training Director, Specialty Coffee Association, and Diana Getchius, VP of Human Resources, Union Square Hospitality Group, we find out what a winning training programme looks like, how to tailor new starter and company-wide inductions and discuss the business benefits of investing in people development.Learn more about SCA's programmes here: Coffee Skills Program, Coffee Sustainability Program, and Coffee Technicians Program. Credits music: Superwoman, Be Like You, by MYLA in collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Aug 5, 2022 • 39min
How to build a coffee brand
On the podcast this week we’re walking through the fundamentals of building a coffee brand and how to express that concept across every aspect of the business.We chat with Ibrahim Ibrahim, Managing Director of branding agency Portland Design, who unpacks his framework for ideating and rolling out a successful hospitality concept. We also speak with two standout coffee operators, Talor Browne, Founder, Talormade, and Kyle Glanville, Co-founder, Go Get ‘Em Tiger to understand how they translate their business mission into an impactful coffee brand and a rich customer experience. Grab a copy of Ibrahim's new book "Future Ready Retail" here.Credits music: "Hot Coffee" by Say No More and Nutty P in collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Jul 22, 2022 • 40min
Successful design and build of coffee shops
On the podcast this week we're investigating the design and build-out process for cafés to understand exactly what's required each step of the way when opening a new hospitality venue.We chat with Anna Burles, CEO and Founder of contemporary design agency Run For The Hills, who takes us through the intricate process of designing a new space. We also speak with two leading operators, Valdemar Halbye, Chief Growth Officer, Joe & The Juice, and Mark Soar, Head of Property, Redemption Roasters about the different considerations, challenges, and risks when rolling out multiple new venues. Credits music: "Kicks" by Crawford Mack in collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Jul 8, 2022 • 33min
The supply chain crisis in coffee
This week on the podcast, we're exploring the global supply chain crisis and how it is impacting coffee shop operators around the world. We chat with Xavier Martinez, Global Supply Chain Officer, Costa Coffee, Jack Brewitt, CEO and founder, 92 Degrees, and Gert-Jan Eling, Operations Manager, Algrano, to find out how coffee businesses are navigating these challenges and the medium and short-term solutions to supply disruptions.Credits music: "Engines Off" by Stealing Signs for The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Jun 24, 2022 • 34min
Home coffee roasting: A slow burn market
On the podcast today we’re exploring the market for home coffee roasting and its potential to resonate with the sophisticated home coffee consumer. In conversations with Andrew Stordy, founder of IKAWA, Tom Owen, Co-founder, Sweet Maria's, and author and editor Kenneth Davids, we uncover the history of home roasting, find out who the consumers are that roast at home, and address the barriers to growth for this niche segment.Credits music: "Mother Nature" by Ellie Harris for The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Jun 10, 2022 • 35min
Elevating the daily grind
On the podcast this week we’re examining the market for high end coffee grinders and their essential role in the coffee making process.In conversations with Dale Harris, World Barista Champion and Global New Product & Business Development at Hasbean / Ozone Coffee Roasters, Lena Frick, Head Of Marketing, Hemro Group, and Lauro Fioretti, Chief Engineer, Simonelli Group, we discuss just how important grinders are in achieving coffee quality, how much and where operators should be investing in new equipment, and what the future is for grinding technology. Credits music: “She” by Karla Silva for The Coffee Music Project Sign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
May 27, 2022 • 33min
Navigating the realities of soaring inflation
On the podcast this week we’re exploring the impact of soaring inflation on the global economy and the rising pressures on hospitality operators.We speak with Will Hawkley, Global Head of Leisure & Hospitality, KPMG, Chris Ammermann, Director of Operations, Caravan, and Jim Ragas, President & CEO, The Second Cup Coffee Company, to understand where inflation is stemming from, how operators can navigate these challenges, and the extent to which rising costs are affecting profitability.Credits music: "Flaws & Ceilings" by Frank Hamilton Ft. Lauren Aquilina Sign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
May 13, 2022 • 29min
The growing business case for decaffeinated coffee
This week on the podcast we’re exploring the growing demand for decaffeinated coffee and its increasing potential in the specialty landscape.In conversations with Laura Burton, Marketing Lead for Coffee, Taylors of Harrogate, Chris Kornman, Director of Education, Royal Coffee, and Emmanuel Dias, VP of Trading for Europe, Swiss Water, we discuss the different processes for removing caffeine, find out how big the decaf market is globally and what the driving trends are for this small but highly promising market segment.You can find out more about Chris Kornman's book "Green Coffee: A Guide for Roasters and Buyers" here.Credits music: “I still miss you” by Emma Stevens for The Coffee Music ProjectSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Apr 30, 2022 • 45min
Diversity and inclusion in the coffee industry
On the podcast this week we’re addressing the important topic of diversity and inclusion across the coffee industry.We’ll be exploring why it is important to have a diverse workforce, what it means to be truly inclusive, and the business benefits of building a welcoming environment for both customers and staff.To help us tackle these complex questions and shed light on some different employee and customer experiences, we’ll be talking with Lem Butler, Co-Founder, Black & White Coffee Roasters, Jessica Worden, Head of Coffee, Gail’s Bakery, and accessibility consultant Tim Blanchard.Credits music: "I gotta hope" by Coco for The Coffee Music ProjectSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
