

5THWAVE - The Business of Coffee and Hospitality
World Coffee Portal
A forward-thinking interview series examining the business of progressive coffee culture.
The 5THWAVE Podcast is hosted by Jeffrey Young, Editor-in-Chief of 5THWAVE magazine and Founder of Allegra Group.
Each episode features inspiring stories, business lessons, and thought leadership from the entrepreneurs and industry experts blazing trails to success across the world of coffee.
The podcast will delve into the detail of achieving operational excellence, get to grips with green coffee sourcing and seek out the very best of global coffee culture. We’ll also examine the future of e-commerce and coffee at home, the changing face of cafés and coffee shops, and how to hone winning HR strategies – plus much more.
Tune into the 5THWAVE Playlist on Spotify to listen to all the credits music featured the show: https://open.spotify.com/playlist/45goieo3qIN1xT9hSGnWeI
Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVEPodcast
The 5THWAVE Podcast is hosted by Jeffrey Young, Editor-in-Chief of 5THWAVE magazine and Founder of Allegra Group.
Each episode features inspiring stories, business lessons, and thought leadership from the entrepreneurs and industry experts blazing trails to success across the world of coffee.
The podcast will delve into the detail of achieving operational excellence, get to grips with green coffee sourcing and seek out the very best of global coffee culture. We’ll also examine the future of e-commerce and coffee at home, the changing face of cafés and coffee shops, and how to hone winning HR strategies – plus much more.
Tune into the 5THWAVE Playlist on Spotify to listen to all the credits music featured the show: https://open.spotify.com/playlist/45goieo3qIN1xT9hSGnWeI
Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVEPodcast
Episodes
Mentioned books

Apr 12, 2022 • 33min
The future of coffee capsules
On the podcast this week we’re exploring the multi-billion dollar coffee capsule industry, to uncover the opportunities for pods and capsules, and understand why many specialty coffee players have recently entered the space. In conversations with Jason Webber, B2C Commercial Director, Nespresso UK, Maxwell Colonna-Dashwood, Founder, Colonna Coffee and Adrienne Roberts, CEO, Allpress Espresso, we’ll examine the long-term potential of this rapidly growing segment and ask whether coffee capsules are a threat or a complement to coffee shops and home espresso machines. Credits music: "We Are All Just Human" by Catherine Taylor Dawson for The Coffee Music ProjectSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

Mar 26, 2022 • 42min
Location, Location, Location
On the podcast this week, we're discussing how Covid has impacted the real estate market for coffee and hospitality businesses and why finding the right site can make or break any new café opening.In conversations with Russel Helbling, Managing Director, Katz & Associates, Heather Perry, VP, Klatch Coffee, and Julia Wilkinson, Restaurant Director at Shaftesbury, we'll explore the success factors that make for a great coffee shop location, and find out what’s happening to rents and site availability across London, New York and Los Angeles.Credits music: "The Woman That Made Me" by Abrielle Scharff, winner of The Coffee Music Project 2022Join us at The London Coffee Festival 2022 from 31 March to 3 April at The Old Truman Brewery. Stop by our stand and say hi!Subscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

Mar 12, 2022 • 50min
A human approach to scaling a coffee business – a conversation with Kris Schackman
Today we’re catching up with Kris Schackman, Co-founder of Berlin’s iconic coffee chain Five Elephant. In this conversation, we learn about Kris’ early journey from the film industry into coffee, the evolution of the German specialty scene over the last decade, and the key decisions that have shaped the creation of one of the most respected roastery cafes in Europe.Credits music: "Rain Pour Down" by IOVA for The Coffee Music ProjectSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

Feb 25, 2022 • 29min
The burgeoning UK specialty coffee market
On the podcast this week, we’re hitting the streets of the UK to discover what’s happening across the nation’s fast-growing specialty coffee market. From London to Birmingham, Edinburgh and beyond, the specialty segment has seen remarkable growth in the 20 years since coffee consumption exploded across the UK high streets.To find out what’s next for this exciting market and the challenges and opportunities for independent multi-site operators in different regions, we speak with Roland Horne, Founder and CEO, WatchHouse, Will Kenney, Commercial Director, 200 Degrees, and John Thompson, Co-owner, Artisan Roast. Read the findings from Allegra's latest research on the UK coffee shop market here: Project Café UK 2022Credits music: 'Strong Coffee' by Tally Spear for The Coffee Music ProjectSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

Feb 11, 2022 • 31min
Biophilia: Living-conscious design in hospitality spaces
On the podcast today we’re entering the world of biophilia – a powerful human-centric design philosophy that’s making inroads to the mainstream and revolutionising hospitality spaces worldwide.To help us get to grips with the basics of biophilia and understand the health promoting benefits of reconnecting with nature, we’re speaking with Oliver Heath, one of the world’s leading thinkers in biophilic design.We’ll also hear from Shiyun Qian, Founder of Nota Architects in China, and Tim Schroeder, Founder of London-based specialty café group Hagen, to further see how these design principles can be applied to hospitality spaces and discover the business benefits of biophilia in café operations. To dive deeper into Oliver Heath’s work, you can read his white paper ‘Creating Positive Spaces using Biophilic Design’ here. For ideas on how to incorporate biophilic design into the home, Oliver has also authored the book ‘Design A Healthy Home’ which can be purchased from all major retailers. Credits music: ‘Coffee in Your Cup’ by Daisy Chute for The Coffee Music ProjectSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

Jan 28, 2022 • 29min
New York City’s specialty coffee scene: The past, present and future
On today’s podcast we’re heading to the city that never sleeps to explore the past, present and future of New York’s influential specialty coffee scene.We’ll be speaking with coffee writer Ever Meister to find out how New York became a global centre for coffee culture and why the city's love affair with caffeine endures to this day We’ll also hear from the founders of two iconic NYC specialty coffee chains, Chi Sum Ngai and Kaleena Teoh of Coffee Project New York, and Caroline Bell of Café Grumpy, to discover what’s happening on the streets of Manhattan, Brooklyn, and beyond and get their take on where the specialty market is headed.Credits music: "Friends" by Katie Kittermaster for The Coffee Music ProjectSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

Jan 15, 2022 • 27min
The importance of water in coffee operations
On the podcast this week, we’re diving into the world of water for coffee and unpacking its impact on café operations. What kind of water makes for an excellent espresso and for well-running machines? How should coffee operators embed water management systems into their day-to-day operations?To help answer these questions and understand the science of water a little deeper we’re speaking with Samantha Scoles, Head of Beverage at BRITA Professional UK, Dr. Marco Wellinger, research associate at the Zurich University of Applied Sciences, and two coffee shop operators, Jon Whyte of Bean Coffee, and Mike Logue of Redemption Roasters.To go even deeper into coffee science you can enrol in the online course to receive a Certificate of Advanced Studies in Coffee Excellence at Zurich University of Applied Sciences Credits Music: Coffee Bean by Zaniah Harris, winner of the Coffee Music Project 2021Subscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

Jan 7, 2022 • 34min
Building a long-term values-based business – a conversation with Klaus Thomsen
To kick off 2022 we bring you a very special bonus episode with Klaus Thomsen, co-founder of the legendary Coffee Collective – a boutique specialty coffee chain, roastery, and bakery based in Copenhagen, Denmark.In this episode, we discuss Klaus’ early career and inspiration, the vision and culture behind Coffee Collective, and his key learnings to creating a successful and sustainable coffee business.Subscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

Dec 17, 2021 • 25min
Unlocking the potential of tea in coffee shops
On the podcast today we’re shifting our focus outside of coffee to steep ourselves in the world of tea.The tea industry is enormous, with a long and rich history. In fact, tea is the most consumed hot beverage globally. Yet in many coffee shops around the world, the consumer experience for tea falls short.What does an outstanding tea offer look like? What are the financial rewards for getting tea right? How can coffee operators create an enticing tea value proposition? To help us answer these questions, we’re speaking with Kai Ellerbrock, Managing Partner, Market Grounds, David Veal, Executive Director of The European Speciality Tea Association, and Oscar Woolley, Co-owner, Suki Tea Makers.Credits music: 'Wake me up' by Faith Child for the Coffee Music ProjectSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

Dec 3, 2021 • 25min
Creating a powerful team culture to attract talent
On the podcast this week, we’re continuing our exploration of hiring strategies in the wake of the current hospitality staffing crisis. In part one, we covered how small independent operators are navigating this issue and today we’re turning our attention to larger scaled hospitality chains.In conversations with Danielle Caserta, Chief People Officer at Bluestone Lane, and Thomas Nørøxe, CEO, Joe & The Juice, we discuss the importance of building team culture and hear how these established operators are rethinking how they attract talent to their business.Credits music: 'Bout A Thing' by Julia Cole for the Coffee Music ProjectSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear