5THWAVE - The Business of Coffee and Hospitality

Today we’re sharing the second interview from our 5THWAVE Live sessions - recorded at the European Coffee Symposium 2023 in Barcelona.In this episode we catch up with industry legend Guido Bernardinelli, CEO of La Marzocco. La Marzocco is a powerhouse in the espresso machine category, known for their quality machines, cutting edge technology and iconic designs.In our conversation, Guido highlights the role of a good leader is one that continuously learns from their team and their customers and cultivates a collaborative working environment.Sign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

Last week marked the 15th year of the Allegra European Coffee Symposium, held Barcelona. This high profile event welcomed leaders from across Europe’s coffee and hospitality industry for three days of networking, one-on-one meetings, thought leadership and the annual European Coffee Awards.As part of the conference programme, we were delighted to host a series of exclusive interviews with some of the industry’s most celebrated business leaders in the first ever 5THWAVE Podcast Live.And today, we’re bringing you the first of those interviews in full, and speaking with Marta Pogroszewska, Managing Director of GAIL’s Bakery. GAIL’s is a highly successful boutique bakery chain with 127 bakeries in the UK and are renowned for their people-centric approach to business.In this conversation Marta shares stories from her incredible career and the secrets behind GAIL’s successful hiring and people development programmes.Sign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

In today's episode we're continuing our series exploring the vast and diverse Colombian coffee market. In part one, Alejandro Cadena from Caravela Coffee, shared an overview of the country’s rich tapestry of microclimates and coffee varietals.And today we're immersing ourselves in Colombian coffee culture by speaking with Carolina Castañeda, Director for Europe, Federacion Nacional de Cafeteros de Colombia and Jaime Andres Moreno, COO, Café Quindío.In these conversations we discuss the latest trends in specialty coffee in Colombia and find out how coffee has become so closely connected to Colombia's national identity.Credits music: "Besos de Miel" by Marley in association with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

In today's episode we're exploring the investment trail to find out how hospitality businesses can prepare and execute a successful funding strategy.We'll speak with David Abrahamovitch, CEO and founder of Grind - a boutique hospitality group that has completed a number of successful multi-million dollar funding rounds.In this conversation, David walks us through each stage of the brand's funding journey - from individual investors to crowdfunding - and shares invaluable advice for entrepreneurs looking to raise capital for growth.Credits music: "Streets of London" by Charlotte Campbell in association with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

In today's episode we're kicking off a new mini series on the Colombian coffee market, exploring the trends and future developments of this vast and diverse coffee growing country.First up, we speak with Alejandro Cadena, CEO & Founder of specialty green coffee exporter, Caravela Coffee, to get an overview of the market and Colombia's different growing regions.In this conversation, Alejandro unpacks Colombia's rich tapestry of microclimates and coffee varietals and discusses the impact of increasing coffee farm consolidation. Credits music: "Un Weekend Contigo" by Marley in association with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

In today's episode, we continue exploring the metrics and KPIs successful hospitality operators use to achieve outstanding results.Last week we heard from Colin Harmon of Dublin’s 3fe about the indicators he employs to maximise the performance of his coffee business. Next up, we speak with Andrew Purcell, Director of Always Bright Group and former Head of Operations for Central London at Soho House.In this conversation Andrew shares the simple but effective framework he uses to deliver operational excellence and a consistent and first-rate customer experience.Credits music: "Jack is Back" by Sonia Leigh in association with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

In the next two episodes we’re exploring the critical business metrics and KPIs successful coffee and hospitality operators use to achieve outstanding results.First up we speak with Colin Harmon, Founder and CEO of 3fe - an iconic chain of specialty coffee shops and roastery based in Dublin. In this conversation, Colin discusses the importance of taking a long-term view to achieve your goals and shares the metrics he tracks to maximise business performance. For more on how to build a coffee shop business you can buy "What I Know about Running Coffee Shops" by Colin Harmon here.Credits music: "Send Me" by Bobbie Harvey in association with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

On the podcast today we're exploring the hospitality marketing landscape and unpacking the various channels and strategies operators can use to promote their brand.In conversations with Andrew Stone, Vice President Marketing at Bluestone Lane and marketing consultant Emily Karim, we find out how hospitality operators can successfully adapt to the fast-changing marketing landscape and consistently attract new customers to their businesses.Credits music: "Sun and Rain" by The Grove in association with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

In today’s episode we’re speaking with Tareq Alshaikh, co-founder of Pinnacle Group, the hospitality partner operating Toby’s Estate Coffee Roasters, across the GCC.Founded in Australia by Toby Smith in the late 1990s, Toby’s Estate is now a highly respected and pioneering specialty coffee brand across the world. In 2015, Pinnacle Group partnered with Toby’s Estate to franchise the brand in the GCC and now have 20 outlets across Kuwait, Qatar, Saudi Arabia and the UAE.In this conversation, Tareq discusses the deep influence of Australian coffee culture in the Middle East, the added business benefits of fully digitised stores, as well as sharing the brand’s plans for regional and international expansion.Credits music: "The Art of Music" by Dudley Music in association with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

Today, we’re finishing off our interview series speaking with some of New York’s leading boutique coffee businesses by catching up with Brandon Peña and Sam Sepulveda, Co-founders of 787 Coffee.Founded in 2017, 787 Coffee is one of the fastest boutique coffee chains in New York. They now operate 17 sites in the city, 2 in El Paso Texas and 4 in their native  Puerto Rico where they also operate their own coffee farm.In this conversation they discuss what it means to be a leader, their responsibility to their staff and community and the unexpected silver linings and new opportunities that come from surviving the impact of Hurricane Maria and the pandemic. Credits music: "Welcome to the Boogie by Keren Abreu in association with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear