The Dynamic Leader Podcast

In this insightful conversation, Shelley speaks with Dan Tocchini, the visionary co-founder of Take New Ground, a renowned consultancy service based in the USA. Dan is a trailblazer in transforming leadership teams, and his expertise lies in instilling courageous leadership, creative conflict resolution, and relevant restructuring. Dan believes that no conversation is too difficult and no situation is too conflicted for leaders with a clear vision. In their insightful interview, we explore the challenges leaders face when avoiding crucial conversations and delve into the impact of short-term thinking versus the long-term benefits or pain. They tackle the nuances of hard conversations, discussing anticipated pitfalls and the often-overlooked secondary and tertiary impacts. They emphasise the natural tension inherent in decision-making and the importance of understanding and navigating this tension for overall benefit. Get free copy of Dan's book: https://change.takenewground.com/ Link to Dan's program: wearerevenant.com Connect with Dan: https://www.linkedin.com/in/dantocchini/ Connect with Shelley: ⁠⁠https://www.linkedin.com/in/shelleyflett/⁠⁠ Work with Shelley: ⁠⁠https://shelleyflett.com ⁠

Discover the inspiring journey of Amit and Dr. Kumar, the brains behind the Chintan project, as they challenge traditional leadership thinking. Learn about embracing unique strengths, breaking free from norms, and promoting growth through innovative communication methods. Explore the power of purpose, partnership, and effective leadership values while gaining insights into problem-solving and stress-testing thinking in personal and professional settings.

In this episode, Shelley engages in a conversation with Cortney McDermott, a renowned author and speaker specialising in human potential. Drawing from her experiences working with esteemed organisations like Google, Universal Music Group, Virgin Unite and Nike, Cortney helps leaders to disrupt old behavioural patterns, grow healthy businesses and apply the essential physiology and psychology for success. The discussion delves into the intriguing dynamics of language shaping behaviour, particularly the societal tendency to glorify 'busyness' as a status symbol, which often serves as a shield against confronting underlying issues. Cortney emphasises the significance of taking ownership of time and dispels the myth that being busy equates to productivity. Drawing from her global work experience, she highlights that true success lies in attaining 'time freedom' and she shares her personal journey towards achieving this goal. The episode offers valuable insights for executives on aligning their time frequency for success and reclaiming control over their most precious resource – time. Grab a copy of Cortney's book: https://www.amazon.com/stores/Cortney%20McDermott/author/B071L8BPF3 Connect with Cortney: https://www.cortneymcdermott.com/ Connect with Shelley: ⁠⁠https://www.linkedin.com/in/shelleyflett/⁠⁠ Work with Shelley: ⁠⁠https://shelleyflett.com ⁠

In this episode, Shelley engages in a conversation with Mirella Petrucci, an experienced professional working as a team leader in healthcare organisation by day and a wellness coach, vocalist, hands-on energy healing practitioner and sound healing practitioner during her off hours.  Mirella's life took an unexpected turn in 2015 with a diagnosis of Multiple Sclerosis (MS). Throughout the discussion, Mirella candidly recounts her journey from the pre-diagnosis period to the years it took to come to terms with her condition and openly discuss it. She speaks of the pivotal role her manager, team and organisation played in offering crucial support and flexibility during her navigation through the challenges of MS and the significance of both physical and mental well-being, emphasising the importance of tuning into the body's signals and how it communicates.  Mirella's story is a testament to the transformative power of self-care and the prioritisation of health in navigating life-altering circumstances. Connect with Mirella: https://www.linkedin.com/in/mirella-petrucci-5881855a/⁠ Website: www.mirellapetrucci.com Connect with Shelley: ⁠⁠⁠https://www.linkedin.com/in/shelleyflett/⁠⁠⁠ Work with Shelley: ⁠⁠⁠https://shelleyflett.com ⁠⁠

In this conversation, Shelley chats with Lyndal Hamwood, a passionate social equity advocate deeply immersed in the intricacies of diversity, equity and inclusion. Lyndal's expertise lies in exploring human connections, transcending binary thinking to enhance our ability to navigate conflicts and challenges through transdisciplinary approaches. As the founder of (ide)ate Studio, a human-centred design studio, Lyndal is committed to helping businesses embrace innovation, inclusivity and lovability. The conversation between Lyndal and Shelley delves into the realm of human-centred design, emphasising the shift from creating what we think people want, to innovating design thinking. They share anecdotes about crafting moments of delight to bring about tangible and impactful outcomes in social justice, fostering fluid and effective ways of working. Connect with Lyndal: linkedin.com/in/lyndal-hamwood (ide)ate Studio: https://www.ideatestudio.io/ Connect with Shelley: ⁠⁠https://www.linkedin.com/in/shelleyflett/⁠⁠ Work with Shelley: ⁠⁠https://shelleyflett.com ⁠

In this conversation, Shelley chats with Dimitra Panagos from AIA about the philosophy of finding fulfilment in a role rather than fixating on the organisation or environment. With an impressive 18-year tenure, Dim showcases her proficiency in business relationship management, risk management, customer service, coaching and business process improvement. Emphasising the significance of choosing a positive attitude each day, she's aware of the negative spiral that can happen and the importance of surrounding ourselves with uplifting energy and supportive individuals. Connect with Dimitra: https://www.linkedin.com/in/dimitra-panagos-892a7a58/ Connect with Shelley: ⁠⁠https://www.linkedin.com/in/shelleyflett/⁠⁠ Work with Shelley: ⁠⁠https://shelleyflett.com ⁠

Sophia is an expert in behavioural neuroscience and organisational psychology, leading Lexicon Lens with global experience. She specialises in transforming workplace cultures, guiding companies towards greater inclusion and innovation. In this conversation, Sophia discusses how her affinity for nature, particularly lessons from natural horsemanship, informs her understanding of leadership and team dynamics. She excels in interpreting non-verbal cues and establishing trust. We talk about her approach to comprehending human behaviour, stressing the importance of keen observation and the creation of psychological safety as essential for fostering openness and development within organisations. Connect with Sophia: https://www.linkedin.com/in/sophiakristjansson/ Connect with Shelley: ⁠⁠https://www.linkedin.com/in/shelleyflett/⁠⁠ Work with Shelley: ⁠⁠https://shelleyflett.com ⁠

In this episode, Shelley engages in a profound conversation with Ashley Fell, a distinguished social researcher, author, TED X speaker and Director of Advisory at the globally recognised McCrindle. Celebrating her decade-long journey with McCrindle, Ashley reflects on the ebbs and flows, or 'tensions,' that have shaped her experiences within the organisation. With a focus on the evolution of her role, Ashley shares insights into the intricacies of navigating the dynamic landscape of a research-focused career. Emphasising the concept of tension, Ashley shares valuable perspectives on communication, advocating for a balanced approach by recognising that life unfolds in the midst of tensions—where nothing is purely good or bad, and many situations are not either/or but rather both/and. This episode unfolds as a rich exploration of a decade of reflection, offering listeners a unique glimpse into Ashley's journey and the wisdom she has gained along the way. As a bonus...here are Ashley's 10 reflections after 10 years: 1. Life is lived in the tension: Nothing is all good or all bad, a lot of things are not either/or, but rather both/and. Recognising that every situation has benefits and challenges is helpful to remember. 2. Say yes to opportunities that scare you: It’s okay to feel scared and like an imposter when taking on something new, but know those feelings can be overcome and don’t let them stop you. We grow the most when we are out of our comfort zone and we rarely ever feel ready, so say yes and learn along the way. 3. Great colleagues are invaluable: We spend a third of our day at work, so getting along with colleagues is not only helpful for your work but for your wellbeing and sense of community. And if you’re lucky, can also lead to great friendships. 4. People underestimating you can be a blessing in disguise: It might seem counter intuitive, but low expectations can actually play to your favour, allowing you to prove people wrong and exceed their expectations.  5. Words of encouragement should not be undervalued: A kind word to someone has the power to put a smile on their face, brighten their day and have greater impacts on them than you might ever realise. 6. Progress, not perfection: Perfection is a myth that stops us from getting things done. Your first attempt at something is rarely good. And that’s totally fine. It gives you something to build off of. Don’t let imperfection stop you from trying at all. 7. Regular rest is essential: Big holidays are amazing and you should definitely take them, but regular rhythms of rest (daily, weekly) are vital to a sustainable career. 8. Reading is a secret power: Non-fiction can teach us so much and so can fiction as it allows us to grow in empathy. I’m also a firm believer that reading makes you a better communicator. 9. Learning takes place through osmosis: Formal learning opportunities are awesome, but don’t forget about the passive learning that takes place by being around others. Although it often takes place without you knowing it, putting yourself in the orbit of people you respect is a great way to learn.  10. Don’t forget to laugh along the way: Humour connects us. I’ve found the moments of laughter are the ones that I remember. Humour is worth pursuing - in presentations, the workplace and in relationships. Having fun along the way is important.  She thanks all those who have had an impact on her and her career so far. Especially Mark McCrindle who has modelled empowering and enlarging leadership so well. 🙏 Connect with Ashley: https://www.linkedin.com/in/ashleyfell1/ McCrindle website: https://mccrindle.com.au/The Future Report Podcast:  https://podcasters.spotify.com/pod/show/thefuturereport Connect with Shelley: ⁠⁠https://www.linkedin.com/in/shelleyflett/⁠⁠ Work with Shelley: ⁠⁠https://shelleyflett.com ⁠

In this episode, Shelley discusses lessons learnt through the journey of leadership with Melissa van der Burgt, head of customer experience centres in an insurance organisation. Melissa shares the valuable lessons she acquired throughout her leadership journey, emphasising the pivotal role of adopting a different approach to work and managing emotions for the betterment of her teams. Drawing from her initial leadership experience, Melissa shares the transformative impact of a strong mentor and discusses the challenges and opportunities that shaped her confidence. Together with host Shelley, they explore the significance of valuing others, being open to opportunities and embracing both victories and setbacks as indispensable components of the leadership journey, shedding light on the lessons learned from each experience. Connect with Melissa: https://www.linkedin.com/in/melissa-van-der-burgt-6198334a/  Connect with Shelley: ⁠⁠https://www.linkedin.com/in/shelleyflett/⁠⁠ Work with Shelley: ⁠⁠https://shelleyflett.com ⁠

In this episode, Shelley engages in a conversation with Bette Safour, the National Contact Centre Manager at Teachers Mutual Bank, to explore the nuances of leadership within a contact centre environment. While Shelley typically emphasises universal leadership principles, she acknowledges the distinctive challenges of leading in a contact centre where readiness for dynamic situations is paramount. Drawing on her impressive 22-year tenure at the organisation, Bette reflects on her journey, commencing in the contact centre and progressing through the ranks with the support of mentors and a conducive leadership environment. The episode shares Bette's experiences working with exceptional leaders, shedding light on how her team has innovatively transformed the traditional contact centre model, enhancing service quality and processes. Bette generously shares the key influencers and driving forces that have propelled her into a position of leadership within the industry. Connect with Bette: https://www.linkedin.com/in/bettesafour/ Connect with Shelley: ⁠⁠https://www.linkedin.com/in/shelleyflett/⁠⁠ Work with Shelley: ⁠⁠https://shelleyflett.com ⁠