DEO's Growth Secrets Podcast for Dental Organizations

Dr. Rania Saleh, a dentist-turned-CEO of Oryx Dental Software, shares her journey of identifying gaps in patient care that inspired her to create a cloud-based practice management system. She discusses the innovative seven-minute clinical exam and AI integration that enhances efficiency. Rania emphasizes the importance of staying connected to patient experience while navigating rapid growth and offers insights on how to evaluate practice management software. Her hands-on approach to onboarding and team alignment showcases the transformative power of technology in dentistry.

In a captivating discussion, Shea Davis and Kristy King from Concierge Contact Center dive into the hidden costs of unanswered calls for dental practices. With over a decade in optimizing patient communication, Shea reveals how missed calls can lead to lost revenue and overwhelmed front desks. Kristy shares insights on the benefits of outsourcing, emphasizing improved conversion rates and operational efficiency. They also explore how dental expertise combined with AI can enhance patient care while ensuring a personal touch.

Laura Nelson, VP of AI at Mango Voice and founder of Front Office Rocks, dives into how AI can enhance dental practices rather than replace the team. She reveals the impact of Mango Notes in streamlining paperwork, allowing staff to focus on patient care. Nelson shares how Margot, the AI agent, significantly boosted after-hours patient callbacks from 25% to 50%. The discussion also highlights overcoming resistance to AI, the importance of purposeful productivity, and what the future holds for AI in dental practices.

In this engaging discussion, Richard Del Monte, a seasoned partner advisor at Allworth Financial with over 35 years of experience, shares eye-opening insights for dental practice owners. He argues that traditional financial strategies are outdated and reveals how the 60-40 portfolio approach fails to maximize wealth. Richard delves into alternative investments, including private assets, and discusses the benefits of direct indexing and advanced tax strategies. He warns against common investing pitfalls and emphasizes the importance of finding a holistic financial advisor.

Dr. Laxmi Reddy and Dr. Vaibhav Rai, co-owners of Smile Loft Dental, share their journey from one to ten dental practices. They delve into the importance of fostering company culture and adapting leadership as a team grows. The duo highlights the pitfalls of promoting loyalty over skill and the need for specialized training in leadership. They also discuss the role of AI in enhancing diagnostics and patient engagement, emphasizing that human change management is essential for successful technology adoption.

What if one tweak in treatment consultations increased case acceptance 30%? In this episode, Kendall sits down with Patrick Johnson, Head of Customer Experience at Rilla, to unpack the hidden moments that decide whether patients say yes to treatment. Patrick shares how one dental group saw treatment acceptance increase 48% in just three months, why many treatment coordinators don't ask for the close, and how AI coaching exposes patterns like doctors downselling or coordinators doing 75% of the talking. Think of it as game tape for your dental team—every conversation gets sharper, and more patients commit to treatment. 🎙️ Learn more about Rilla at Rilla.com 📄 Want proof it works? Download Rilla's one-pager to see partner results, case acceptance gains, and the ROI numbers behind their AI tool 👉https://bit.ly/46A5n01 💡 Running your practice shouldn't feel like survival mode. Join DEO's Growth Secrets Newsletter, the daily email with real tips on growth and profitability. 👉 Subscribe Now: https://deodentalgroup.com/newsletter/

Join futurist Seth Mattison, founder of FutureSight Labs, as he explores why hope is the key leadership tool in times of disruption. He discusses the interplay between hope, agency, and leadership vision, emphasizing how these elements help teams shape a better future. Seth also shares insights on how entrepreneurship fosters personal growth and introduces the IDOPE framework for maximizing actions. Plus, he highlights the need for human connection in the age of AI and promotes regenerative practices to enhance leadership without burnout.

Brannon Moncrief, CEO of McLerran & Associates, dives into the critical exit mistakes that can cost dentists millions. He reveals how doctor turnover and hasty tech changes can derail sales. Brannon emphasizes the heightened interest from private equity in practices with $500k–$5M EBITDA, but warns dentistry isn’t immune to inflation. He outlines essential strategies for smart transitions and preparing practices for sale, ensuring owners aren't just surviving but thriving in a competitive market.

What happens when the traditional dental model can't reach the patients who need care most? That's the problem Dr. Kwane Watson set out to solve. In this episode, he shares how his pivot to mobile dentistry brought care to over 7,000 patients last year across Kentucky and Georgia. You'll hear how he turned a failed app into a thriving model, managed overwhelming demand with 31,000 calls in a year, and why convenience—not location—is shaping the future of dentistry. 📬Connect with Dr. Kwane at kwane@kare.mobi or on Linkedin: https://www.linkedin.com/in/kwane-watson-99548076/ 🎯 Feel like you're stuck working harder while profits flatline? You're not alone. DEO Members like Dr. Kwane Watson are proving you can scale smarter—adding profit, building stronger teams, and buying back your time. 👉 Schedule your free Growth Accelerator Call today and take the first step toward joining the DEO community: https://bit.ly/4iGVjal

What if you could cut no-shows in half and turn uninsured patients into your most loyal ones? In this episode, Dave, CEO of Clerri (Formerly Kleer + Membersy), shares how membership plans are changing the way practices grow. Patients come back more often, accept more treatment, and spend more with confidence. You'll hear the simple steps to set it up in your practice, from one-minute sign ups to front desk workflows, and how it gives you the power to move away from low value insurance on your own timeline. 🎯 Want to see how membership plans could work for your practice? Visit https://clerri.com/ 📱 Connect with Dave and the Clerri team: Facebook: https://www.facebook.com/Clerri/ Instagram: https://www.instagram.com/clerri_official/ LinkedIn: https://www.linkedin.com/company/clerri/ 💡 Running your practice shouldn't feel like survival mode. Join DEO's Growth Secrets Newsletter, the daily email with real tips on growth and profitability. 👉 Subscribe Now: https://deodentalgroup.com/newsletter/