DEO's Growth Secrets Podcast for Dental Organizations

235: Why Being the Top Producer in Your Growing Dental Practice Is a Red Flag

Jul 24, 2025
Dr. Ben Oppenheimer, a leading expert in dental implants and a fellow of the International Congress of Oral Implantologists, talks about the surprising drawbacks of being the top producer in a dental organization. He discusses the transition from clinician to leader while scaling to 7 practices. Ben shares insights on the importance of mentorship and building a strong team to overcome the bottleneck of personal productivity. He emphasizes viewing employees as valuable assets and harnessing AI to improve efficiency and patient satisfaction.
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ANECDOTE

Ben's Dental Career Journey

  • Ben Oppenheimer started dentistry as a third-generation dentist, quickly mastering implants without formal fellowship.
  • Now leading seven practices, he struggles with still being the top producer and learning to lead others.
INSIGHT

Healthcare Scaling Requires New Leadership

  • Scaling dental practices multiplies leadership complexity because healthcare is people serving people.
  • Transition from entrepreneur to executive requires new skills like patience and collaboration, which many dentists struggle with.
ADVICE

Let Go and Develop Patience

  • To scale, let go of control and develop patience to work with team members who differ from you.
  • Deepen communication skills by studying negotiation and leadership to better coach your team.
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